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Customer Project Manager Jobs (NOW HIRING)

The Project Manager will be a hands-on with a passion for driving results in a customer centric environment. The successful candidate will strengthen August Bioservices Project Management operations ...

Project Manager Customer Team

Auburn Hills, MI · On-site

$77K - $98K/yr

Plan and manage complete customer projects in alignment with all affected stakeholders, customers, suppliers, business units, group functions, and plant organizations. * Independently plan and ...

The Project Manager is responsible for management of assigned customer mobile telecommunications solution deployments post-signing of an agreement as well as selected internal projects. The Project ...

CUSTOMER PROJECT PLANNER Ashland, PA 1st shift $55k-$65k Benefits - Medical, HRA, Dental, Vision ... This position requires you to coordinate and manage multiple projects simultaneously and to ...

Project Manager, Customer Experience

Reno, NV · On-site +1

$81K - $104K/yr

As a Project Manager within Customer Experience at Ridgeline, you will lead end-to-end implementations of Ridgeline's enterprise cloud platform for investment management firms. You will partner ...

Customer Service Project Manager

Las Vegas, NV · On-site

$78K - $100K/yr

The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to ...

Project Manager (Customer Service)

Harrisonburg, VA · On-site

$76K - $97K/yr

As a Project Manager - Customer Service (PM) at Kawneer, you will be a driving force behind the exceptional customer service experience and seamless project execution. Under the general direction of ...

Customer Service Project Manager

Tamarac, FL · On-site

$77K - $98K/yr

The Customer Service/Project Manager is responsible for overseeing customer accounts, coordinating engine and component projects from induction through delivery, and serving as the primary point of ...

Project Manager (Customer Service)

Harrisonburg, VA · On-site

$76K - $97K/yr

As a Project Manager - Customer Service (PM) at Kawneer, you will be a driving force behind the exceptional customer service experience and seamless project execution. Under the general direction of ...

* You will lead project management for customer supply systems involving cryogenic tanks, vaporizers, pumps, highpressurereceivers, controls, and instrumentation for atmospheric gases, hydrogen, andCO

Customer Service Project Manager

Las Vegas, NV · On-site

$77K - $99K/yr

The Project Manager operates as liaison between the customer, the account executive and the internal Super Color Digital contacts. The PM is responsible collecting all of the necessary information to ...

Job Posting Description As a Customer Project Specialist, you will work with customers on large ... Management reserves the right to modify all or part of this at its discretion in order to meet ...

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Customer Project Manager information

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$36.5K

$90.9K

$114K

How much do customer project manager jobs pay per year?

As of Jul 16, 2026, the average yearly pay for customer project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

Who earns more, PM or PMO?

In general, Project Managers (PMs) tend to earn higher salaries than PMOs (Project Management Officers) because PMs are responsible for leading projects and making strategic decisions, often requiring more experience and certifications like PMP. PMOs typically focus on supporting project management processes and standards, which may be a lower-level or specialized role with a different salary range. Salary differences can vary based on industry, location, and company size.

What are the 4 types of project managers?

The four main types of project managers are functional, projectized, matrix, and hybrid. Functional managers work within departments, projectized managers lead dedicated teams, matrix managers balance both functional and project responsibilities, and hybrid combines elements of these structures. Understanding these types helps in selecting the right management approach for specific projects and organizational needs.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

Can I make 100k as a project manager?

Customer Project Managers can earn $100,000 or more annually, especially with experience, certifications like PMP, and working in industries such as IT, construction, or engineering. Salary levels vary based on location, company size, and project complexity, with senior roles and those managing large or complex projects typically earning higher salaries.

What does a customer project manager do?

A customer project manager oversees the planning, execution, and delivery of projects to meet client requirements. They coordinate teams, manage timelines and budgets, and communicate with clients to ensure satisfaction. Strong organizational, communication, and project management skills are essential for this role.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.
More about Customer Project Manager jobs
What cities are hiring for Customer Project Manager jobs? Cities with the most Customer Project Manager job openings:
What are the most commonly searched types of Customer Project jobs? The most popular types of Customer Project jobs are:
Who are the top companies hiring for Customer Project Manager jobs? The top employers for Customer Project Manager jobs are:
What states have the most Customer Project Manager jobs? States with the most job openings for Customer Project Manager jobs include:
Infographic showing various Customer Project Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.
Project Manager

Project Manager

August Bioservices

Nashville, TN • On-site

Full-time

Re-posted yesterday


Job description

Headquartered in Nashville, TN - one of the fastest-growing and most exciting cities in the United States - August Bioservices is a privately-owned, high-growth, and high-impact Contract Development Manufacturing Organization (CDMO).  As a US-based outsourcing partner that provides a wide array of expert drug discovery, drug formulation, and drug manufacturing services to pharma and biotech companies of all sizes, we play a vital role in the global pharmaceutical industry. Our work is instrumental in helping to develop molecules today that can become the life-changing therapies of tomorrow. To support our growth plans, August is investing significant capital in a two-phase expansion project - including building a new state-of-the-art facility adjacent to our current facility. For those seeking dynamic opportunities, rewarding career paths and a chance to make a difference in global health, come grow with August!

August is seeking a Project Manager - Operations to join our growing Project Management Organization!  The Project Manager is a technically knowledgeable team member with proven abilities to support operations and customer project activities.  

The Project Manager will be a hands-on with a passion for driving results in a customer centric environment. The successful candidate will strengthen August Bioservices Project Management operations and ensure that the company is providing superior levels of internal and external customer service. The Operations Project Manager will provide project leadership on internal initiatives that are strategic in nature, span across functional areas, provide practical and effective solutions for the business and will also coordinate activities related to drug discovery, pre-formulation, formulation development, analytical development, cGMP manufacturing and stability studies for drug product development from clinical to commercial manufacturing. The Project Manager will receive cross-functional assistance from each department to absorb and understand project variables within each business segment. The Operations Project Manager reports to the Director of Project Management who is responsible for providing operational leadership for operations and customer projects in drug discovery, drug development and manufacturing.

For this position, a scientific background with global experience in process improvement, current Good Manufacturing Processes (cGMP) and pharmaceutical manufacturing in a regulated environment is highly desired. The CDMO and CRO environment is fast-paced and requires an elevated level of multi-tasking skills that is essential to the success of this position. Internal partnerships are also a must as project managers will be required to learn and understand the capabilities of each business segment in collaboration with the rest of the organization to successfully drive project completion. 
Responsibilities
  • Determine and maintain project timelines, estimated level of effort, and resource/budget requirements
  • Prioritize project activities , ensuring deadlines are achieved and the project team effectively communicates about progress and obstacles , both within the project team and to stakeholders
  • Manage and track all project related activities to ensure successful completion of objectives
  • Ensure that process improvements are both effective and durable by assisting process owners with training, documentation , and establishing process controls
  • Recognize and encourage behaviors that contribute to teamwork and improve outcomes , leveraging the unique talents of each project team
  • Prepares meeting agendas, manages and leads video/teleconferences, tracks action items via meeting minutes, and coordinates team activities as assigned. 
  • Develops a communication plan that will ensure seamless communication with the project team, customer, project steering committee, and all stakeholders. 
  • Actively engages in and supports new business development opportunities. 
  • Manages changes in scope of projects by requests of change orders via Requests For Proposals. 
  • Manages client relationships ensuring on-time project execution and within-budget delivery.  
  • Accountable for hosting client visits to site. Ensures that all personnel involved with these activities on site are fully briefed regarding the nature of the business enquiry, the customer and their business interests. 
  • Build effective relationships throughout the organization and remove obstacles to success
Requirements
  • A Bachelor's Degree in scientific or engineering discipline required
  • Experience (5+ years) managing cross-functional teams or projects in a CDMO, pharmaceutical development, or GLP/GMP manufacturing setting, or analogous technical industry. 7-12 years preferred
  • Demonstrated experience in the use of process improvement methodologies, such as Lean or Six Sigma, or related practical approaches ( 5 Whys, 6 Ms , 7 Wastes, brainstorming, 2x2 prioritization matrix, Exploratory Data Analysis, etc. )
  • Ability to understand complex business processes and adapt solutions to meet the needs of the business
  • Proven analytical skills , with the ability to approach problem s logically and systematically
  • Knowledge and experience in the application of project management techniques and tools. 
  • Excellent leadership, written and verbal communication skills and ability to influence others. 
  • Excellent negotiation and facilitation skills, with strong customer-service focus. 
  • Strong aptitude for technical comprehension enabling rapid learning in a highly regulated environment. 
  • Ability to lead multi-disciplinary project teams. 
  • Understanding of pharmaceutical product development and manufacturing. 
  • Knowledge of FDA regulation/ICH guidelines, U.S. drug development process and project management practices preferred. 
  • Proficiency in Microsoft Office programs including Word, Excel and MS Project. 
  • Proficiency with Smartsheet, ERP, CRM, and Documentation Systems. 
Success Factors
  • Must have exemplary interpersonal skills; should be an effective team leader who can manage and lead in a matrix environment. 
  • Able to professionally handle multiple and sometimes competing priorities. 
  • Thinks strategically. Quickly identifies and acts on opportunities. 
  • Passion for customers. Listens to understand. Asks the right questions. 
  • Communicates clearly to both internal and external customers in written and oral form. 
  • Listens and responds positively to external customers, partners and colleagues at all levels. 
  • Drives performance. Holds self and others accountable. Does not settle for status quo.  
  • Prioritizes tasks according to business objectives and can pursue several objectives simultaneously, with a high attention to detail. 
  • Proactively works with stakeholders to mitigate risks and overcome obstacles. 
  • Makes and acts on decisions quickly. Makes decisions with the customer and patients in mind.  
  • Meets commitments and timelines with a sense of urgency. Seeks ways to be more efficient. 
  • Ability to adapt to a fast-paced environment. 
  • Able to professionally handle multiple and sometimes competing priorities. 
  • Excellent critical thinking and problem-solving skills. 
  • Detailed and results orientated.
At August Bioservices, Our Credo is our culture. Everything we do, we do with great care. We believe in the promise of discovery and the power of science to transform lives. We assert that excellence is not a static destination, but a standard, and an every-day measuring stick of our advancement. We aspire to unlock the potential in every person, every process and every molecule - from start to finish. We are committed to doing the right thing the first time and every time, meeting or exceeding all regulatory requirements. We strive to be exceptional, preferred and indispensable partners for our customers; responsible and engaged citizens within our communities; and active, mindful stewards of our environment.
 
We are August Bioservices. We are pointing the way forward. If this sounds like your kind of working environment, we want you on our team!

August Bioservices  is an equal opportunity employer and values diversity. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. August Bioservices does not discriminate on the basis of any status protected under federal, state, or local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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