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Customer Project Manager Jobs in Edison, NJ (NOW HIRING)

Company Description Project Manager Basic Function: Serve as the point of contact, and integrative ... Customer/Account Servicing Provides a point of contact for customer regarding all project ...

Customer Facing Project Manager

Hamilton, NJ · On-site

$85.60K - $106.80K/yr

The Customer Facing Project Manager will use expert skills to scope projects, develop proposal documents, generate demand for services and training as well as ensure issues are resolved and kept ...

Project Manager

New York, NY · On-site

$75K - $85K/yr

... compliance with customer specifications and company standards, while meeting profitability ... Management • Identify potential project risks and assist in developing and implementing ...

Own customer projects end-to-end, managing timelines, stakeholders, risks, and outcomes, while acting as the primary point of contact and building strong, trusted relationships. * Support customers ...

As a Lead Project Manager , you will support end-to-end implementations of Celonis' technology ... In this role, you will assist customers in understanding how to build best practice and enduring ...

Project Manager Newark, NJ We need candidates that have worked with Small Businesses, Non-Profits ... Manage customer relationships to provide program services with a high level of customer ...

Project Manager, Events (AES)

New York, NY · Remote

$115K - $140K/yr

We bring power, heat and cooling to customers and communities wherever they need it. We are hiring immediately for a Project Manager in our Events Sector. - a role that is critical in making sure our ...

Project Manager

Newark, NJ · Hybrid

$80 - $110/hr

Project Manager Newark, NJ 6+ Month Contract Location: Hybrid - we are in the office Tuesday and ... Manage customer relationships to provide program services with a high level of customer ...

We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in ... The Project Manager II Service typically manages multiple higher revenue projects, multiple high ...

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Customer Project Manager information

See Edison, NJ salary details

$37.8K

$94.1K

$118K

How much do customer project manager jobs pay per year?

As of May 28, 2026, the average yearly pay for customer project manager in Edison, NJ is $94,133.00, according to ZipRecruiter salary data. Most workers in this role earn between $84,400.00 and $108,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Project Manager, and why are they important?

To thrive as a Customer Project Manager, you need strong project management skills, experience in customer relationship management, and typically a bachelor's degree in business or a related field. Familiarity with project management software like Microsoft Project, Jira, or Asana, and often a PMP or similar certification, is highly valuable. Outstanding communication, problem-solving, and leadership abilities help build trust and effectively guide both clients and teams. These skills ensure projects are delivered on time, within budget, and to clients’ satisfaction, driving business success and long-term relationships.

How does a Customer Project Manager typically collaborate with cross-functional teams during a project's lifecycle?

Customer Project Managers regularly work with cross-functional teams, such as sales, engineering, and customer support, to ensure project deliverables align with client expectations. They coordinate meetings, facilitate clear communication, and manage timelines, acting as a bridge between the client and internal stakeholders. This collaboration helps resolve challenges quickly and ensures all parties stay informed about progress and any changes. Effective teamwork is crucial for delivering successful projects and maintaining strong client relationships.

What does a Customer Project Manager do?

A Customer Project Manager oversees projects on behalf of clients to ensure they are completed on time, within budget, and to the customer’s satisfaction. They act as a main point of contact between the customer and the project team, managing communication, setting expectations, and resolving any issues that arise. Their responsibilities often include planning project timelines, coordinating resources, tracking progress, and delivering regular updates to clients. The role requires strong organizational, communication, and problem-solving skills.

What is the difference between Customer Project Manager vs Project Coordinator?

AspectCustomer Project ManagerProject Coordinator
CredentialsProject management certifications (PMP, CAPM), relevant experienceOften entry-level, may have certifications like CAPM or no certification
Work EnvironmentClient-facing, managing customer projects, cross-functional teamsSupports project teams, handles scheduling and documentation
Employer & Industry UsageUsed in industries like IT, construction, consulting; client-focused rolesCommon in various industries for supporting project execution
Search & Comparison IntentUnderstanding roles, responsibilities, and career pathClarifying support functions within projects

The Customer Project Manager focuses on managing client projects, ensuring customer satisfaction, and coordinating with teams. In contrast, the Project Coordinator provides administrative support, assists with scheduling, and helps track project progress. Both roles are essential in project delivery but differ in responsibility level and client interaction.

What are popular job titles related to Customer Project Manager jobs in Edison, NJ? For Customer Project Manager jobs in Edison, NJ, the most frequently searched job titles are:
What cities near Edison, NJ are hiring for Customer Project Manager jobs? Cities near Edison, NJ with the most Customer Project Manager job openings:
Infographic showing various Customer Project Manager job openings in Edison, NJ as of May 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $94,133 per year, or $45.3 per hour.
Customer Project Manager - Manufacturing Automation

Customer Project Manager - Manufacturing Automation

Formic

New York, NY

$89.20K - $114.30K/yr

Other

Posted 24 days ago


Job description

About the Go-To-Market Team

The Go-To-Market Team is responsible for ensuring customers realize measurable value from the automation we deploy. From pre-deployment coordination through onboarding and long-term engagement, the team drives adoption, strengthens relationships, and ensures customers achieve meaningful operational outcomes.

Customer Operations serves as the connective tissue between customers and internal teams, ensuring expectations are clear, communication is proactive, and execution is coordinated. The team also captures customer feedback and insights to continuously improve the product, delivery experience, and long-term customer outcomes.

About the role:

As a Customer Operations Project Manager, you will own the customer relationship from pre-deployment through long-term engagement, ensuring a seamless experience and sustained value realization. You will serve as the central point of contact for customer coordination, orchestrating internal teams, documentation, and communication to ensure onboarding and ongoing engagement are proactive, clear, and consistent.

Success in this role requires strong operational discipline, the ability to anticipate risk, and a customer-advocacy mindset that surfaces feedback internally, improves the customer experience, and identifies opportunities to expand customer impact over time.

In this role you will:

  • Own the customer relationship from pre-deployment through long-term engagement
  • Serve as the primary point of contact for customer communication and non-technical coordination
  • Drive successful onboarding by ensuring timelines, documentation, and internal handoffs are executed effectively
  • Partner cross-functionally with Sales, Fleet Operations, and Engineering to align customer expectations and delivery execution
  • Monitor customer health, engagement, and risk signals and take proactive action when issues arise
  • Manage customer communications during key milestones, changes, and escalations to maintain trust and clarity
  • Identify opportunities to expand customer impact by understanding operational goals and usage patterns
  • Partner with Sales to support expansion opportunities through strong relationships and customer insight
  • Capture and elevate the voice of the customer to inform product, process, and experience improvements
  • Maintain accurate documentation and internal visibility into customer status, risks, and next steps

What makes you a great fit:

  • 3-7+ years of experience in customer success, account management, client services, or customer-facing program management
  • Proven ability to manage complex customer relationships and drive outcomes through cross-functional coordination
  • Strong operational discipline, follow-through, and ability to manage multiple priorities simultaneously
  • Experience working with industrial, manufacturing, hardware, robotics, or operationally complex customers preferred
  • Excellent written and verbal communication skills with confidence in customer-facing conversations
  • Comfort navigating ambiguity and evolving processes in a fast-growth environment
  • Strong judgment and calm execution during escalations, shifting priorities, and time-sensitive customer needs
  • Ability to identify expansion opportunities through strong relationships, customer insight, and operational outcomes
  • Proficiency with CRM and customer workflow tools such as Salesforce, ticketing systems, or project tracking platforms