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Customer Facing Project Manager Jobs (NOW HIRING)

Advantest

Project Manager

San Jose, CA · On-site

Support SAE Managers in customer-facing project reviews, status updates, and escalation handling * Ensure clear, consistent, and professional communication with both internal and external ...

Managed Staffing

Telecom Project Coordinator

TX · Remote

$28 - $29/hr

Customer-Facing Project Coordinator (Remote - US Only) Location: Remote (must reside in the United States) Duration: 12-month contract Job Summary Seeking a Customer-Facing Project Coordinator to ...

PinnaclePartners

Project Manager

Indianapolis, IN

$120K - $135K/yr

Project Manager Comp: $120,000-$135,000 Location: Indianapolis, IN (Hybrid) Our client is seeking ... Customer-facing project leadership experience across multiple manufacturing industries #ENG123

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How much do customer facing project manager jobs pay per year?

As of Jul 20, 2026, the average yearly pay for customer facing project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.

How does a Customer Facing Project Manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What is a Customer Facing Project Manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a Customer Facing Project Manager, and why are they important?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.
More about Customer Facing Project Manager jobs
What cities are hiring for Customer Facing Project Manager jobs? Cities with the most Customer Facing Project Manager job openings:
What states have the most Customer Facing Project Manager jobs? States with the most job openings for Customer Facing Project Manager jobs include:
What job categories do people searching Customer Facing Project Manager jobs look for? The top searched job categories for Customer Facing Project Manager jobs are:
Customer Facing Project Manager jobs near you
Infographic showing various Customer Facing Project Manager job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $90,928 per year, or $43.7 per hour.
Customer-Facing Project Manager (Onboarding & Delivery)

Customer-Facing Project Manager (Onboarding & Delivery)

Hyve Solutions

Fremont, CA • Hybrid

$80K - $120K/yr

Full-time

Re-posted 27 days ago

Hyve Solutions rating

6.8

Company rating: 6.8 out of 10

Based on 15 frontline employees who took The Breakroom Quiz

106th of 143 rated electronics manufacturers

Job description

@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.

Job Description:

Customer-Facing Project Manager (Onboarding & Delivery)

Full time

3 days in office 2 days remote

At Hyve Solutions, we partner with some of the world's leading technology companies to deliver scalable infrastructure and operational excellence. We're looking for a Customer-Facing Project Manager to lead high-impact customer engagements from onboarding through delivery.

In this role, you will be the primary liaison between Hyve and our customers, ensuring a seamless experience from initial integration to steady-state operations. You'll work cross-functionally across Sales, Engineering, IT, and Operations to translate customer needs into successful delivery outcomes.

What You'll Do

Ownthe CustomerExperience

  • Serve as the primary point of contact for customers throughout onboarding and project delivery

  • Build trusted relationships and ensure clear communication, alignment, and confidence

  • Lead customer-facing meetings including onboarding, status updates, and executive reviews

  • Proactively manage expectations, risks, and escalations

Drive Project Delivery

  • Develop and manage project plans, timelines, and deliverables aligned to customer and business goals

  • Lead projects across relevant phases, including discovery, integration, testing, deployment, and stabilization based on scope and complexity

  • Coordinate cross-functional teams to ensure on-time, high-quality delivery

TranslateCustomer Needs into Action

  • Lead discovery sessions to define business, technical, and operational requirements

  • Convert customer requirements into actionable plans and aligned internal execution

  • Ensure alignment between customer expectations andHyve'scapabilities

Ensure Readiness & Execution

  • Validate that all key inputs are in place, including data, integrations, and operational readiness

  • Identify and resolve gaps that may impact timelines or delivery quality

LeadGovernance & Decision-Making

  • Manage risks, issues, and dependencies across projects

  • Drive alignment on priorities, trade-offs, and delivery plans

  • Ensure customer requirements are clearly defined, validated, and feasible before execution

Support Successful Launch & Stabilization

  • Lead go-live readiness and transition to operations

  • Support post-launch stabilization and ensure customer success

Improve & Scale

  • Capture feedback and lessons learned to improve delivery processes

  • Contribute to scalable, repeatable onboarding frameworks

What You Bring

  • 5+ years of project management experience in customer-facing environments (technology, manufacturing, or operations preferred)

  • Experiencemanaging customer relationships, including executive stakeholders

  • Experience with onboarding, implementation, or integration projects

  • Strong communication, stakeholder management, and problem-solving skills

  • Ability to manage multiple projects in a fast-paced environment

  • Familiarity with Agile, Waterfall, or hybrid delivery approaches

  • PMP or similar certification is a plus

Who You Are

  • A customer-first thinker who measures success through customer outcomes

  • A strong communicator who bridges business, technical, and operational teams

  • Highly organized and execution-focused

  • Comfortable working in dynamic environments

  • A proactive problem-solver

  • Passionate about scalable, repeatable processes

  • Willingness to travel domestically and internationally to support project sites may be required as business needs

Salary Range -$80,000-120,000

@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  

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