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Customer Facing Project Manager Jobs Near Me

... the Customer-Facing Project Leader * Lead project meetings and customer communications * Provide ... Manage expectations while maintaining strong client relationships * Coordinate communication across ...

Fire Alarm Project Manager

Columbus, OH · On-site

$80K - $150K/yr

Experience managing multiple projects simultaneously ... Excellent communication and customer-facing abilities * Ability to coordinate diverse stakeholders ...

Fire Alarm Project Manager

Columbus, OH · On-site

$80K - $150K/yr

Experience managing multiple projects simultaneously ... Excellent communication and customer-facing abilities * Ability to coordinate diverse stakeholders ...

WHO WE ARE ODW Logistics is a people-focused and customer-driven third-party logistics (3PL ... facing projects. They are responsible for independently planning all aspects of the project ...

... customer-facing leader. What You'll Do Core Responsibilities: * Lead complex automation and control system integration projects from proposal through closeout. * Develop integrated project execution ...

As a client-facing Project Manager and Engineer, you will play a key role in delivering innovative water and wastewater solutions. You'll partner with clients to understand their goals and provide ...

As a client-facing Project Manager and Engineer, you will play a key role in delivering innovative water and wastewater solutions. You'll partner with clients to understand their goals and provide ...

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Customer Facing Project Manager information

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How much do customer facing project manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for customer facing project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.
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What cities are hiring for Customer Facing Project Manager jobs? Cities with the most Customer Facing Project Manager job openings:
What states have the most Customer Facing Project Manager jobs? States with the most job openings for Customer Facing Project Manager jobs include:
A map of the United States highlighting the number of Customer Facing Project Manager job openings by state according to ZipRecruiter. The image is accompanied by a detailed chart listing the number of Customer Facing Project Manager job openings in each state, with California having the most at 2 and Hawaii the least at 0.

Senior Project Manager - Customer Transformation Program

Blue Star Partners LLC

Columbus, OH • Remote

$100 - $130/hr

Full-time

Re-posted 19 hours ago


Job description

Job Title: Senior Project Manager – Customer Transformation Program
Location: Remote (Columbus, OH)
Travel Requirement: Bi-weekly travel to Columbus, OH
Contract Duration: 6–12 months (Strong possibility of extension)
Pay Rate: $100–$130/hour (W-2)
W-2 Option w/ Benefits: $95-$125/hour
Healthcare: ICHRA health benefit option available
Employment Type: W-2 Only (U.S. Citizens only – No visa sponsorship)


Position Summary

We are seeking experienced Senior Project Managers to support a large-scale, customer-facing transformation program. These roles will be aligned to specific functional workstreams and will focus on driving execution across customer experience, CRM, billing, and customer service platforms.

This role requires a strong delivery-oriented Project Manager who knows how to drive progress, track execution, and hold teams accountable in complex, cross-functional environments. The Senior Project Manager will partner closely with business leaders, technology teams, and vendors to ensure customer-facing initiatives are delivered effectively and with a strong focus on customer experience outcomes.


Key Responsibilities

  • Lead execution of customer transformation initiatives aligned to assigned workstreams
  • Drive delivery across customer-facing systems and processes, including website interfaces, CRM platforms, billing workflows, IVR and call center technologies, and customer service operations
  • Develop and manage detailed project plans, milestones, risks, and dependencies
  • Track progress across internal teams and external vendors, ensuring accountability and timely resolution of issues
  • Facilitate collaboration across business, IT, customer service, billing, and digital teams
  • Provide clear and consistent status reporting to leadership and stakeholders
  • Identify delivery risks, dependencies, and gaps impacting customer experience and drive corrective actions
  • Ensure initiatives align with broader customer experience strategy and transformation objectives


Required Qualifications

  • 7+ years of experience leading complex, enterprise-scale projects or programs
  • Proven experience supporting customer transformation or customer experience initiatives
  • Experience working with CRM platforms and customer data workflows
  • Strong execution mindset with demonstrated ability to drive delivery and accountability
  • Experience managing cross-functional teams across business and technology organizations
  • Excellent communication, stakeholder management, and facilitation skills


Preferred Qualifications

  • Experience working with SAP in a customer, billing, or order-to-cash context
  • Experience with customer billing systems, IVR platforms, or call center technology
  • Background in customer service operations or digital customer experience initiatives
  • Experience in utilities, energy, or other regulated industries is a plus