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Customer Facing Project Manager Jobs in Ohio (NOW HIRING)

TechSite

Construction Project Manager

Plain City, OH · On-site

$100K - $125K/yr

... the Customer-Facing Project Leader * Lead project meetings and customer communications * Provide ... Manage expectations while maintaining strong client relationships * Coordinate communication across ...

Bright Minds

Project Manager (Fire Alarm)

Columbus, OH · On-site

$100K - $120K/yr

Project Manager - Fire / Life Safety Location: Columbus, OH Salary Range: $100,000 - $120,000 ... This customer-facing role will oversee projects involving fire alarm systems, electronic security ...

ABM Industries, Inc.

Project Manager

Columbus, OH · On-site

Experience managing customer-facing projects and technical field service operations. * Strong understanding of electrical power systems, testing services, commissioning activities, and field ...

KiZAN Technologies

Project Manager

West Chester, OH · Remote

This role requires a customer-facing, professional, and energetic individual who can operate independently while adhering to PMO processes based on PMI and Agile methodology. The Project Manager ...

KiZAN Technologies

Project Manager

West Chester, OH · On-site

This role requires a customer-facing, professional, and energetic individual who can operate independently while adhering to PMO processes based on PMI and Agile methodology. The Project Manager ...

Qualdoc

Manufacturing Project Coordinator

Marietta, OH · On-site

Prepare internal and customer-facing project status reports. * Support improvements to order ... Ability to manage changing priorities in a fast-paced manufacturing environment. * Strong problem ...

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Customer Facing Project Manager information

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

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For Customer Facing Project Manager jobs in Ohio, the most frequently searched job titles are:

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Cities in Ohio with the most Customer Facing Project Manager job openings:

Customer Facing Project Manager jobs near you

Junior Project Manager - Manufacturing

Qualdoc

Marietta, OH • On-site

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Junior Project Manager - Manufacturing
Location: Marietta, OH
Job Type: Full-Time, Direct Hire
Power distribution industry experience is required.
Position Overview
We are looking for a detail-oriented Junior Project Manager to coordinate customer orders and manufacturing projects from initial entry through shipment. This position is ideal for someone who enjoys working across multiple teams and keeping schedules, orders, and project details on track in a fast-paced manufacturing environment.
You will work closely with production, supply chain, engineering, quality, logistics, and customer-facing teams to support accurate execution and on-time delivery.
Key Responsibilities
  • Manage configure-to-order (CTO) and quick-ship orders from order entry through shipment and closeout.
  • Review sales orders for accuracy, completeness, and configuration requirements.
  • Monitor milestones including material availability, production, testing, and shipment.
  • Maintain accurate order and project information in ERP and project management systems.
  • Coordinate daily with production, supply chain, quality, and shipping teams.
  • Provide customer order updates and communicate schedule changes proactively.
  • Identify at-risk orders and escalate potential delivery issues early.
  • Assist with logistics coordination, shipping documentation, and customer-specific requirements.
  • Prepare internal and customer-facing project status reports.
  • Support continuous improvement efforts involving order tracking and scheduling processes.

Required Qualifications
  • Power distribution industry experience is required.
  • Bachelor's degree in Business, Supply Chain, Operations, Engineering Technology, or a related field preferred.
  • 1-3 years of experience in project coordination, order management, customer service, inside sales support, or operations within a manufacturing environment.
  • Experience with ERP systems and project tracking tools.
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • High attention to detail and commitment to data accuracy.
  • Ability to work effectively in a fast-paced manufacturing environment with changing priorities.
  • Strong follow-through and problem-solving skills.

Preferred Qualifications
  • Experience in electrical, industrial, or electromechanical manufacturing.
  • Familiarity with configure-to-order (CTO) or make-to-order manufacturing processes.
  • Exposure to power distribution products or industrial equipment.
  • Experience coordinating manufactured-product shipments and logistics.
  • CAPM certification or interest in pursuing a project management certification.

What We Offer
  • Competitive compensation based on experience.
  • Comprehensive benefits package.
  • Career growth and professional development opportunities.
  • Support for professional certifications and advancement.
  • Collaborative, fast-paced work environment.

This is a strong opportunity for someone looking to build a long-term career in project management, manufacturing, and operations while gaining hands-on experience
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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About Qualdoc

Sourced by ZipRecruiter

Industry

Strategic planning consulting services

Company size

1 - 10 Employees

Headquarters location

Charlottesville, VA, US

Year founded

2020

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