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Customer Facing Project Manager Jobs in Ohio (NOW HIRING)

Three Point Solutions

Project Manager

North Canton, OH · On-site

Experience with customer-facing implementation projects. * Financial services or banking industry experience. * Technology-related project management experience. * Experience with transformation and ...

Three Point Solutions

Project Manager

North Canton, OH · On-site

Experience with customer-facing implementation projects. * Financial services or banking industry experience. * Technology-related project management experience. * Experience with transformation and ...

Echo360 Inc

Senior Technical Project Manager

Youngstown, OH · On-site

$103K - $142K/yr

As a Senior Technical Project Manager at Echo360, you will lead the planning, coordination, and ... This is a highly customer-facing role requiring regular meetings with enterprise customers and ...

Echo360 Inc

Senior Technical Project Manager

Youngstown, OH · On-site +1

$103K - $142K/yr

As a Senior Technical Project Manager at Echo360, you will lead the planning, coordination, and ... This is a highly customer-facing role requiring regular meetings with enterprise customers and ...

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and ... Strong written, verbal, presentation, and customer-facing communication skills. * Proactive mindset ...

sauder

Customer Success Project Manager

Archbold, OH · Remote

$57K - $76K/yr

The Customer Success Project Manager is a customer-focused role responsible for supporting and ... Strong written, verbal, presentation, and customer-facing communication skills. * Proactive mindset ...

Trueline

Fire Alarm Project Manager

Columbus, OH · On-site

$80K - $150K/yr

Experience managing multiple projects simultaneously ... Excellent communication and customer-facing abilities * Ability to coordinate diverse stakeholders ...

Trueline

Fire Alarm Project Manager

Columbus, OH · On-site

$80K - $150K/yr

Experience managing multiple projects simultaneously ... Excellent communication and customer-facing abilities * Ability to coordinate diverse stakeholders ...

Copeland

Project Manager

Sidney, OH · Hybrid

The ProjectManager I (PMI)is responsible forcoordinating and executing small to mid-size technical ... Ability to work in a fast-paced, customer-facing environment with multiple active projects.

Cognex

Project Manager

New Hampshire, OH

$74K - $100K/yr

Cognex is searching for a Project Manager with external customer facing experience who will flourish in our "Work Hard, Play Hard, Move Fast" culture. The Project Manager will be interacting and ...

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Customer Facing Project Manager information

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What are popular job titles related to Customer Facing Project Manager jobs in Ohio?

For Customer Facing Project Manager jobs in Ohio, the most frequently searched job titles are:

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The top searched job categories for Customer Facing Project Manager jobs in Ohio are:

What cities in Ohio are hiring for Customer Facing Project Manager jobs?

Cities in Ohio with the most Customer Facing Project Manager job openings:

Customer Facing Project Manager jobs near you

Supervisor, Software Project Engineering

TREW LLC

West Chester, OH • On-site

Full-time

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Position Description
This role will lead a team of software engineers developing Warehouse Control System (WCS) and Warehouse Execution System (WES) software for automated material handling solutions, ensuring high-quality code, on-time project delivery, and reliable performance of customer systems.
Duties/ Responsibilities:
  • Supervise, mentor, and develop a team of software engineers working on WCS/WES platforms and custom integrations for material handling projects.
  • Collaborate with project managers, controls engineers, and solution architects to translate customer requirements into robust software designs.
  • Oversee day-to-day software development activities across multiple concurrent customer projects, from design through commissioning and go-live support.
  • Plan and assign engineering tasks, track progress, manage workload, and escalate risks to ensure project timelines, budgets, and quality standards are met.
  • Establish and enforce coding standards, code review practices, testing protocols, and deployment procedures across the team.
  • Provide hands-on technical leadership in WCS/WES architecture, including real-time equipment control, order fulfillment logic, and WMS/ERP integration.
  • Participate in customer-facing activities including design reviews, factory acceptance testing (FAT), site acceptance testing (SAT), and on-site commissioning support.
  • Conduct hiring, onboarding, performance reviews, and career development planning for direct reports.
  • Support 24/7 production systems through on-call rotations and emergency response when critical issues arise at customer sites.
Required Skills/ Abilities:
  • Strong proficiency in C#/.NET, Java, or C++ for real-time industrial applications, plus SQL databases (SQL Server, Oracle, or PostgreSQL).
  • Working knowledge of industrial communication protocols (OPC UA, Modbus TCP, Ethernet/IP) and PLC integration with Rockwell, Siemens, or Beckhoff platforms.
  • Direct experience with WCS, WES, or WMS software in the material handling, logistics, or industrial automation industry.
  • Demonstrated ability to lead, mentor, and develop a team of software engineers in a fast-paced, customer-facing project environment.
  • Strong organizational, communication, and problem-solving skills with the ability to manage competing priorities across multiple projects.
Education amp; Experience:
  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field.
  • 7+ years of software engineering experience, including 2+ years in a technical lead or supervisory capacity.
Work Environment This is primarily a desk-based role, requiring extended periods of sitting and computer use. While the role is mainly desk-based, mobility within the office, manufacturing facility and customer sites may be required for meetings and interactions with colleagues.
Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Ability to traverse office, manufacturing facility and customer sites.
Trew EEO Statement
Trew and its companies are an equal opportunity employer. Applicants will be considered for employment without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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