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Customer Facing Project Manager Jobs in Ohio (NOW HIRING)

Gosiger

Technical Project Manager

Dayton, OH

Exceptional communication with strong emotional intelligence and sound decision-making in customer-facing situations. * Project Management in a complex cross-functional environment. Machine Tools or ...

Thermo Systems LLC

Senior Project Manager

Pataskala, OH · On-site

$125K - $175K/yr

... customer-facing leader. What You'll Do Core Responsibilities: * Lead complex automation and control system integration projects from proposal through closeout. * Develop integrated project execution ...

Hanson Inc.

Project Manager

Toledo, OH · On-site +1

... client-facing digital projects from planning through delivery. This role partners closely with ... Experience with digital, marketing or technology-driven projects (e.g., websites, CMS, CRM, e ...

Hanson Inc

Project Manager

Toledo, OH · On-site

... client-facing digital projects from planning through delivery. This role partners closely with ... Experience with digital, marketing or technology-driven projects (e.g., websites, CMS, CRM, e ...

Hanson Inc.

Be Seen First

Project Manager

Toledo, OH · On-site

$70K - $95K/yr

... client-facing digital projects from planning through delivery. This role partners closely with ... Experience with digital, marketing or technology-driven projects (e.g., websites, CMS, CRM, e ...

Actalent

Project Manager

Valley City, OH · On-site

$40 - $48/hr

Project Manager (Mechanical) This role oversees complex engineering and manufacturing projects from ... client-facing communication skills, including the ability to manage high-profile customers ...

IDEAL ELECTRIC COMPANY

Project Manager

Mansfield, OH · On-site

The Project Manager proactively contributes to the development and execution of contracts by ... Provide world-class customer service and customer-facing skills * "This position requires access to ...

IDEAL ELECTRIC COMPANY

Project Manager

Mansfield, OH · On-site

The Project Manager proactively contributes to the development and execution of contracts by ... Provide world-class customer service and customer-facing skills * "This position requires access to ...

Actalent

Project Manager

Valley City, OH · On-site

$40 - $48/hr

Project Manager (Mechanical) This role oversees complex engineering and manufacturing projects from ... client-facing communication skills, including the ability to manage high-profile customers ...

Arcadis

Water/Wastewater Project Manager

Columbus, OH · On-site

$115K - $190K/yr

As a client-facing Project Manager and Engineer, you will play a key role in delivering innovative water and wastewater solutions. You'll partner with clients to understand their goals and provide ...

Arcadis

Water/Wastewater Project Manager

Columbus, OH · On-site

$115K - $190K/yr

As a client-facing Project Manager and Engineer, you will play a key role in delivering innovative water and wastewater solutions. You'll partner with clients to understand their goals and provide ...

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Customer Facing Project Manager information

How does a customer facing project manager balance client expectations with internal project constraints?

A Customer Facing Project Manager acts as a bridge between clients and internal teams, ensuring that project goals align with both customer needs and company capabilities. This often involves setting clear communication channels, managing stakeholder expectations, and proactively addressing any potential scope changes or resource limitations. The role requires strong negotiation and problem-solving skills to find mutually agreeable solutions when challenges arise. By fostering transparency and building trust, project managers help ensure successful project delivery while maintaining positive client relationships.

What is a customer facing project manager?

A Customer Facing Project Manager is a professional who leads and coordinates projects while directly interacting with clients or customers. Their main responsibility is to ensure that the project meets the client's needs and expectations, acting as the primary point of contact between the client and the project team. They manage project timelines, budgets, and deliverables, and also handle client communications, feedback, and issue resolution. This role requires strong communication, organizational, and problem-solving skills to successfully deliver projects and maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer facing project manager?

To thrive as a Customer Facing Project Manager, you need expertise in project management methodologies, strong organizational skills, and relevant experience or certification such as PMP or PRINCE2. Familiarity with project management tools like Microsoft Project, Asana, or Jira, as well as CRM systems, is typically required. Exceptional communication, problem-solving, and relationship-building abilities set top performers apart in this role. These skills are crucial for effectively managing projects, meeting client expectations, and ensuring successful project delivery in client-centric environments.
What are popular job titles related to Customer Facing Project Manager jobs in Ohio? For Customer Facing Project Manager jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Customer Facing Project Manager jobs in Ohio look for? The top searched job categories for Customer Facing Project Manager jobs in Ohio are:
What cities in Ohio are hiring for Customer Facing Project Manager jobs? Cities in Ohio with the most Customer Facing Project Manager job openings:
Customer Facing Project Manager jobs near you

Technical Project Manager

Gosiger

Dayton, OH

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Technical Project Manager facilitates overall project delivery from receipt of order/assignment through project acceptance. Maintains clear communication with all stakeholders – including customers, end users, and interdisciplinary teams alike. Directs project status updates, accounting directives, and workflow for assigned team-members. Responds to matters of urgency with a level of prioritization and ability to operate under pressure. Escalates issues appropriately to functional managers, directors, and upper management, as needed, where it impacts projects overall delivery and profitability.

ESSENTIAL RESPONSIBILITIES:

  • Consistently utilizes established project management tools to drive productivity, accountability, and buy-in from all stakeholders (Rolling Action Items List, Schedule, etc.)
  • Develops and maintains healthy and productive relationships with interdisciplinary teams between both AWR, ESD, customers, and end users.
  • Drives assigned personnel to on-time and on-budget projects by developing team goals and removing roadblocks.
  • Responds to project-needs with clear communication – timely, accurate, direct, and or empathetic.
  • Monitors procurement processes and coordinates with relevant personnel to achieve expected project schedule and project budget.
  • Works effortlessly in systems like Oracle Netsuite, Smartsheet, Microsoft Project, and Microsoft 365.
  • Utilizes established project management tools to drive productivity and accountability (Rolling Action Items List, Schedule, etc.)
  • Creates and gains acceptance on project documentation to better monitor project status and deliverables (Engineering Change Orders, Factory Acceptance, etc.).
  • Navigates complex situations and with buy-in, determines a concise plan or path to resolution/execution.
  • Carries oneself as a professional and maintains respect amongst peers and customers.
  • Based on business-need, assist, support, or perform other duties within defined scope and ability – assuming accountability and responsibility for those assigned projects or programs.
  • Adheres to Gosiger’s Vision, Mission, and Values as outlined in the Employee Handbook.
  • Adheres to established project management processes/workflows and role-specific swim lanes (where relevant) to guide project execution.
  • Continuously reviews current processes and searches out improvement methods to improve product/process quality, reduces waste, rework, and unnecessary work that adds no value to the work or processes.
  • Exceptional communication with strong emotional intelligence and sound decision-making in customer-facing situations.
  • Project Management in a complex cross-functional environment. Machine Tools or Metal Manufacturing background preferred.
  • Mechanical/Technical competency required. Strong interest in machines or how-things-work preferred.
  • Strong organizational skills and attention to detail.
  • Demonstrated problem solving skills.
  • Independent technology user with platforms such as Microsoft 365, Microsoft Project, Smartsheet, and Oracle Netsuite.

Working Conditions:  

  • Extensive internal/external stakeholder communication, email, in person, video, text, etc.
  • Extensive PC use, significant time at a computer workstation in front of a monitor.
  • Frequently in a manufacturing environment, either at Gosiger or in customer facilities.
  • Frequent exposure to partially assembled equipment.

Perks and Benefits:

  • Medical, Dental, and Vision Insurance
  • Short- and Long-Term Disability
  • Paid time off and holiday pay
  • 401K plan with company match
  • Maternity and Paternity leave

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