Customer Facing Project Manager Jobs in Ridgewood, NJ

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Position Overview

We are seeking a highly capable Project Manager to lead the successful delivery of complex Digital Health implementation projects across North America. This role is responsible for managing the full project lifecycle-from ideation and intake through scoping, execution, and performance measurement.

The ideal candidate brings strong expertise in PMI-based methodologies, excels in customer-facing environments, and has a proven track record of delivering large-scale projects within matrixed organizations. This individual will balance client satisfaction with internal portfolio performance, ensuring projects are delivered on time, within scope, and on budget.

Key Responsibilities

Project Leadership & Execution

• Lead end-to-end project delivery, including initiation, planning, execution, monitoring, and closure.
• Drive projects through idea generation, funnel intake, definition, and scoping phases.
• Manage scope, schedule, budget, risks, and resource allocation across complex initiatives.
• Ensure successful execution through defined performance metrics and KPIs.

Stakeholder & Client Management

• Serve as the single point of accountability and escalation for project success.
• Build strong relationships with clients, sponsors, steering committees, and cross-functional teams.
• Provide consultative guidance to customers, aligning solutions with business objectives.
• Facilitate project governance forums, including Steering Committee meetings and executive updates.

PMO Governance & Methodology

• Apply and adapt PMI-based and customer-facing project methodologies.
• Establish and maintain project management frameworks, standards, and documentation.
• Lead continuous improvement initiatives within the PMO.
• Ensure consistent use of best practices across projects and programs.

Communication & Reporting

• Develop and deliver status reports, dashboards, and executive summaries.
• Monitor and communicate project health metrics (e.g., schedule variance, budget adherence, KPIs)
• Proactively identify and escalate risks, issues, and deviations
• Facilitate workshops, meetings, and working sessions to drive outcomes.

Operational Excellence

• Maintain accurate project documentation, plans, and reporting artifacts.
• Track project financials, including effort, forecasting, and cost management.
• Drive change management processes and ensure alignment across stakeholders.
• Promote a culture of accountability, transparency, and delivery excellence.

Qualifications

Education

• Bachelor's degree in business, Healthcare, IT, or related field (or equivalent experience)
• Advanced degree preferred
• Certifications such as PMP, PRINCE2, MSP, or Lean Six Sigma are highly desirable.

Experience

• 3-5+ years of project management experience, preferably in Digital Health or Healthcare IT
• Proven experience managing large, complex projects in matrix organizations.
• Experience working in customer-facing, consulting-oriented roles.
• Familiarity with Patient Health Management and/or Big Data Analytics is preferred.

Skills & Competencies

• Strong expertise in PMI methodologies and project governance frameworks
• Excellent business acumen and strategic thinking
• Advanced proficiency in EPM tools, Microsoft Excel, and Microsoft Project
• Exceptional communication, facilitation, and stakeholder management skills
• Ability to balance competing priorities in a fast-paced environment.
• Strong analytical and problem-solving capabilities

Leadership & Collaboration

• Mentor and coach team members on project management best practices.
• Collaborate across global, cross-functional teams and external partners.
• Act as a trusted advisor and PMO advocate across the organization.
• Foster a collaborative, high-performance team environment.

Who we are: We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual's potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world's most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

To find out more about Siemens Healthineers businesses, please visit our company page here.

The base pay range for this position is:

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.

The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan. life insurance, long-term and short-term disability insurance, paid parking/public transportation, paid time off, paid sick and safe time.

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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