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Customer Operations Representative Jobs in Texas

Hines

Operations Representative

Houston, TX

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting ... Maintain and update CRM systems, investor databases, and reporting platforms, including Salesforce ...

Hines

Operations Representative

Houston, TX · On-site

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting ... Maintain and update CRM systems, investor databases, and reporting platforms, including Salesforce ...

Hines

Operations Representative

Houston, TX · On-site

Responsibilities As an Operations Representative with you Hines, you are responsible for supporting ... Maintain and update CRM systems, investor databases, and reporting platforms, including Salesforce ...

Hines

Operations Representative

Houston, TX

As an Operations Representative with you Hines, you are responsible for supporting the operational ... Maintain and update CRM systems, investor databases, and reporting platforms, including Salesforce ...

Hertz

Customer Operations Manager

Houston, TX · On-site

$55K/yr

The Customer Operations Manager focuses on the front-of-the-house processes, customer service, and ... represent a significant part of our culture - and our success and reputation as a company.

Robert Half

Deposit Operations Representative

Austin, TX · On-site

$58K - $68K/yr

We are looking for a detail-focused Deposit Operations Representative to join a financial services ... Prepare customer communications and required disclosures, ensuring materials are distributed ...

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Showing results 21-40

All JobsCustomer Operations Representative JobsCustomer Operations Representative Jobs in Texas

Customer Operations Representative information

See Texas salary details

$9

$19

$37

How much do customer operations representative jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer operations representative in Texas is $19.05, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.71 per hour, depending on experience, location, and employer.

What is the difference between Customer Operations Representative vs Customer Service Associate?

AspectCustomer Operations RepresentativeCustomer Service Associate
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma or equivalent
Work EnvironmentOffice setting, often with cross-department collaborationRetail, call centers, or retail environments
Employer & Industry UsageFinancial services, telecom, e-commerceRetail, hospitality, customer support centers
Common Search & ComparisonFocuses on operational support and process managementFocuses on direct customer interaction and issue resolution

The main difference is that Customer Operations Representatives handle operational tasks, process improvements, and support internal teams, while Customer Service Associates primarily focus on direct customer interactions and resolving customer issues. Both roles require strong communication skills but differ in their scope and responsibilities within the customer support ecosystem.

What does a customer operations representative do?

A Customer Operations Representative is responsible for assisting customers with inquiries, resolving issues, and ensuring a smooth experience with a company's products or services. They handle customer communications via phone, email, or chat and may process orders, returns, and account updates. Their goal is to provide accurate information, address customer concerns efficiently, and contribute to customer satisfaction and retention. Additionally, they may collaborate with other departments to resolve complex issues and improve processes.

What are the key skills and qualifications needed to thrive as a customer operations representative?

To thrive as a Customer Operations Representative, you need strong problem-solving abilities, attention to detail, and a background in customer service, often supported by a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication tools like email and chat platforms is typically required. Excellent communication, patience, and a customer-focused mindset are crucial soft skills for building rapport and resolving issues efficiently. These competencies ensure customer satisfaction, efficient issue resolution, and contribute to the overall success and reputation of the company.

What are some typical challenges faced by customer operations representatives, and how can they be managed effectively?

Customer Operations Representatives often encounter high volumes of inquiries and must balance efficiency with delivering excellent service. Navigating complex customer issues or unclear processes can be challenging, but strong communication skills and familiarity with company resources help in resolving problems efficiently. Building rapport with both customers and internal teams is essential for collaboration and smooth information flow. Regular training and proactive feedback can also help representatives stay updated and improve their problem-solving abilities.
What are popular job titles related to Customer Operations Representative jobs in Texas? For Customer Operations Representative jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Operations Representative jobs in Texas look for? The top searched job categories for Customer Operations Representative jobs in Texas are:
What are popular job titles related to Customer Operations Representative jobs in TX? For Customer Operations Representative jobs in TX, the most frequently searched job titles are:
Customer Operations Representative jobs near you
Infographic showing various Customer Operations Representative job openings in Texas as of July 2026, with employment types broken down into 84% Full Time, 14% Part Time, and 2% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $39,631 per year, or $19.1 per hour.

Customer Support / Operations Representative 1

Sodexo

Pflugerville, TX • On-site

$23.50 - $36.54/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Sodexo rating

6.4

Company rating: 6.4 out of 10

Based on 1,134 frontline employees who took The Breakroom Quiz

337th of 481 rated business services

Job description

InReach is hiring a Customer Service Representative handle inbound calls and emails, completing customer service tasks that ensure customers have the information and assistance they need and ensure every customer is satisfied with their experience
This is a remote role in Phoenix While this role is primarily remote, there will be onsite training, onsite meetings and onsite customer launches that you will be expected to attend.
About the job
Step into a role where organization, discretion, and precision fuel the success of high-impact teams and leaders. You'll be the trusted go-to for operational support-ensuring seamless communication, efficient scheduling, and polished execution of critical administrative functions.
The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.
Pay Range: $23.5 - $36.54
What's in it for you
  • Serve as a primary point of contact by screening and managing telephone calls, visitors, and communications effectively.
  • Responsible for ensuring customers receive an adequate level of service with their questions, concerns and/or issues.
  • Answers/responds to routine questions and inquiries from customers via the telephone, Internet, fax and other technologies, using established fact-finding procedures, customer service methodologies, knowledge of pertinent processes and procedures, and familiarity with policies, vendors and specified products/services
  • Consults with or transfers more difficult issues to the Rep II or management.
  • Communicate maintaining professionalism and confidentiality across all interactions.

What you'll bring
  • General working knowledge of PC hardware and peripherals
  • Windows and Internet knowledge
  • Demonstrated problem solving skills
  • Strong written and verbal communication skills
  • Ability to use PC data analysis and communication tools
  • Capable of working under general direction - sometimes under stressful situations
  • Ability to work independently or as part of a team
  • Strong analytical and organizational skills

Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 0-3 years
  • Related Experience: 0-3 years

What we offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.
Who we are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

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