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Customer Operations Manager Jobs in Reno, NV (NOW HIRING)

CVS Health

Operations Manager

Reno, NV

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Waste Management

Operations Manager

Mccarran, NV · On-site

$100K - $138K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

Waste Management

Operations Manager

Mccarran, NV · On-site

$100K - $138K/yr

Manage customer complaints and concerns. * Develop budgets for upcoming year and review monthly to ... Monitors operations and staff and recommends, when necessary, changes in methods, procedures ...

CVS Health

Operations Manager

Reno, NV · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Reno, NV · On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Ametek

Operations Manager

Carson City, NV

Execute production schedules and align capacity, labor, and resources to meet customer demand and ... Operations Manager, Production Manager, or equivalent) * Demonstrated ability to lead cross ...

Ametek

Operations Manager

Carson City, NV · On-site

Optimize service and repair operations to meet turnaround targets and improve customer ... Experience managing production planning, scheduling, and capacity in a multi-product or mixed ...

Penhall

Operations Manager

Reno, NV · On-site

The Operations Manager works closely with dispatch teams to ensure that employees and equipment are ... Serve as the operational point of contact for customers, addressing any scheduling or on-site ...

BrightView Landscapes

Operations Manager

Reno, NV

$60K - $70K/yr

The Operations Manager is responsible for overseeing the day-to-day branch operations, ensuring ... Customer Service, Satisfaction, and Jobsite Quality: Ensure high standards of customer satisfaction ...

Veritiv Corporation

Operations Manager

Sparks, NV · On-site

$101K/yr

Our Operations Manager will be responsible for planning, directing, and monitoring the operation of ... to our customers. Some of these duties include shipping, receiving, inventory control, and ...

Chewy

Operations Manager

Reno, NV

$39.90 - $63.70/hr

Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be ... Customer service obsession, with desire to go above and beyond to satisfy customer needs

Stord, Inc.

Operations Manager

Reno, NV · On-site

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Stord

Operations Manager

Reno, NV

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Chewy

Operations Manager

Reno, NV · On-site

$39.90 - $63.70/hr

Chewy is currently recruiting an Operations Manager for our fulfillment center. This leader will be ... Customer service obsession, with desire to go above and beyond to satisfy customer needs

Veritiv Corporation

Operations Manager

Sparks, NV · On-site

$101K/yr

Our Operations Manager will be responsible for planning, directing, and monitoring the operation of ... to our customers. Some of these duties include shipping, receiving, inventory control, and ...

Michaels Stores, Inc.

Operations Manager

Reno, NV · On-site

$14 - $19.30/hr

Store - RENO, NV Lead the operational processes to deliver sales and profits while protecting our ... Deliver friendly customer service. Major Activities * Assist Store Manager in planning and ...

Michaels Stores

Operations Manager

Reno, NV

$14 - $19.30/hr

Store - RENO, NV Lead the operational processes to deliver sales and profits while protecting our ... Deliver friendly customer service. Major Activities * Assist Store Manager in planning and ...

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All JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Reno, NV

Customer Operations Manager information

See Reno, NV salary details

$44.4K

$123.3K

$135.1K

How much do customer operations manager jobs pay per year?

As of Jul 2, 2026, the average yearly pay for customer operations manager in Reno, NV is $123,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,600.00 and $133,600.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often senior management positions such as Customer Service Director or Vice President of Customer Operations, which can offer salaries exceeding $100,000 annually. These roles typically require extensive experience, leadership skills, and knowledge of customer relationship management tools and strategies.

How does a Customer Operations Manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a Customer Operations Manager, and why are they important?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How much should an operations manager get paid?

The salary for a Customer Operations Manager typically ranges from $60,000 to $120,000 annually, depending on experience, industry, and location. Higher salaries are common in large organizations or for those with advanced skills in data analysis, process improvement, and leadership. Compensation may also include bonuses, benefits, and opportunities for advancement.

What is the minimum salary of an operations manager?

The minimum salary for a Customer Operations Manager varies by location and industry, but entry-level positions typically start around $50,000 to $70,000 annually. Factors such as experience, certifications, and company size can influence the starting salary for this role.
What are popular job titles related to Customer Operations Manager jobs in Reno, NV? For Customer Operations Manager jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Reno, NV look for? The top searched job categories for Customer Operations Manager jobs in Reno, NV are:
What cities near Reno, NV are hiring for Customer Operations Manager jobs? Cities near Reno, NV with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Reno, NV as of June 2026, with employment types broken down into 85% Full Time, 13% Part Time, 1% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $123,315 per year, or $59.3 per hour.
Operations Manager

Operations Manager

CVS Health

Reno, NV

$20 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

CVS Health rating

5.8

Company rating: 5.8 out of 10

Based on 4,271 frontline employees who took The Breakroom Quiz

78th of 101 rated pharmacies

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselvesaccountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.

The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:

  • Overall store management, supervision, and policy implementation
  • Sales and inventory management
  • Employee staffing, training, and development
  • Financial management
  • Customer service leadership

Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.

Essential Functions:

1. Management

Lead others and work effectively with store crews

Supervise, assign and direct activities of the store's crew

Effectively communicate information to store crew and supervisors in an open and timely manner

Support Store Manager with actions plans for operational and service improvement

2. Customer Service

Assist customers with their questions, problems and complaints

Promote CVS customer service culture (greet, offer help, and thank)


Required Qualifications

  • Deductive reasoning ability, advanced analytical skills and computer skills.
  • Advanced communication skills, leadership, supervision, and influencing skill
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise


Preferred Qualifications

  • Experience as a retail manager or supervisor


Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$20.00 - $34.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This fulltime position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial wellbeing of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 08/23/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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