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Customer Operations Manager Jobs in Reno, NV (NOW HIRING)

Certarus (USA) Ltd.

Operations Manager - Nevada

Reno, NV · On-site

The Operations Manager role is a key position in the future growth strategy of the Nevada region as ... The role will require a customer focused individual with an ability to grow a loyal customer base ...

Certarus LTD

Operations Manager - Nevada

Reno, NV · On-site

The Operations Manager role is a key position in the future growth strategy of the Nevada region as ... The role will require a customer focused individual with an ability to grow a loyal customer base ...

B Capital

Senior Operations Manager

Reno, NV · On-site

$90 - $120/hr

Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results.

AtWork Personnel Services

Be Seen First

Engineering & Operations Manager

Reno, NV · On-site

$120K/yr

Review and approve purchase orders, customer quotations, contracts, and key operational documents ... Minimum 5 years of management experience in operations, manufacturing, engineering, or a related ...

Stord

Operations Manager ICQA

Reno, NV

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... The Operations Manager - ICQA will lead Stord's site specific ICQA and Quality programs. This role ...

Stord, Inc.

Operations Manager ICQA

Reno, NV · On-site

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... The Operations Manager - ICQA will lead Stord's site specific ICQA and Quality programs. This role ...

Delavan Holdings

ShipBob Operations Manager

Sparks, NV · On-site

The Warehouse Manager will manage staff, foster a positive work environment, and ensure customer satisfaction and proper departmental operation. The successful candidate will have a hands-on approach ...

G10 Inc

ShipBob Operations Manager

Sparks, NV · On-site

The Warehouse Manager will manage staff, foster a positive work environment, and ensure customer satisfaction and proper departmental operation. The successful candidate will have a hands-on approach ...

Stord, Inc.

Senior Operations Manager

Reno, NV · On-site

Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results

Stord

Operations Manager ICQA

Reno, NV

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

The Consensus

Senior Operations Manager

Reno, NV · On-site

$110 - $160/hr

Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results*

Stord

Senior Operations Manager

Reno, NV · On-site

Stord is looking for a Sr. Operations Manager with strong communication skills and experience as a ... Work closely with support staff (HR, Safety, Customer Service, Other Ops Leaders) to drive results

Geneva10

ShipBob Operations Manager

Sparks, NV · On-site

The Warehouse Manager will manage staff, foster a positive work environment, and ensure customer satisfaction and proper departmental operation. The successful candidate will have a hands-on approach ...

Stord, Inc.

Operations Manager ICQA

Reno, NV · On-site

... customer loyalty. Stord's end-to-end commerce solutions combine best-in-class omnichannel ... About the Operations Manager: Stord is looking for an Operations Manager with strong communication ...

Stord Warehousing, LLC

Senior Operations Manager

Reno, NV · On-site

$80 - $120/hr

Sr. Operations Manager Stord is headquartered in Atlanta with facilities throughout the United ... Collaborate with support functions (HR, Safety, Customer Service, and other Ops leaders) to achieve ...

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Showing results 21-40

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Reno, NV

Customer Operations Manager information

See Reno, NV salary details

$44.4K

$123.3K

$135.1K

How much do customer operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for customer operations manager in Reno, NV is $123,315.00, according to ZipRecruiter salary data. Most workers in this role earn between $133,600.00 and $133,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are popular job titles related to Customer Operations Manager jobs in Reno, NV?

For Customer Operations Manager jobs in Reno, NV, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in Reno, NV look for?

The top searched job categories for Customer Operations Manager jobs in Reno, NV are:

What cities near Reno, NV are hiring for Customer Operations Manager jobs?

Cities near Reno, NV with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Reno, NV as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, and 3% Contract. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $123,315 per year, or $59.3 per hour.

Operations Manager - Nevada

Certarus (USA) Ltd.

Reno, NV • On-site

Full-time

Posted 22 days ago

Job description

Summary:

The Operations Manager role is a key position in the future growth strategy of the Nevada region as the company continues to rapidly expand its business in the region. This position will appeal to a highly motivated individual who will be managing a team of truck drivers and technicians, as well as leading CNG delivery and operations, facilities management, operational logistics and equipment maintenance in the region. The Operations Manager will provide technical assurance for the efficient and optimum running of platforms and related facilities. The role will require a customer focused individual with an ability to grow a loyal customer base through superior service.

Schedule:

  • This position holds normal business hours, but is always ready to support 24 hour operations
  • Frequent travel within region, with occasional travel outside the assigned area

Duties & Responsibilities:

  • Own full P&L accountability for CNG delivery and operations within the hub/region, driving revenue growth, cost control, margin performance, and adjusting operational budgets to promote profitability
  • Plan and monitor day-to-day operations to ensure smooth, efficient running of the business
  • Develop, lead, and manage a world-class operations and technical support team, including Hub Supervisors, drivers, technicians, and support staff
  • Translate company goals into regional targets, holding the team accountable for delivery
  • Champion a strong safety culture and HSE program across the region, ensuring full compliance with internal policies and DOT/government regulatory standards, and driving continuous improvement in incident reporting, behavioral-based observations, and hazard identification
  • Identify and execute continuous improvement initiatives across logistics, trailer delivery coordination, and hub operations to maximize operational efficiency and effectiveness
  • Build and maintain strong relationships with key accounts and oversee customer support processes to ensure high service standards, satisfaction, and long-term client retention
  • Liaise with internal stakeholders across logistics, engineering, sales, HSE, and HR to align decisions, set strategic goals, and drive superior business performance
  • Initiate and execute strategic growth initiatives for the region
  • Act as the primary escalation point for major operational, safety, and personnel issues within the hub/region
  • Represent the region in company-wide leadership discussions, providing visibility into performance, risks, and opportunities
  • Lead special projects and cross-functional initiatives on behalf of the region

Requirements:

  • 10+ years of oil and gas experience, or industrial experience with a background in gas compression or trucking logistics
  • Preferred candidates will have a bachelor’s degree in engineering or a STEM related field (years of experience could be considered in-lieu of a degree)
  • Demonstrated performance in driving all aspects of a HSE culture
  • Strong technical knowledge of operations management (experience overseeing facilities, logistics, equipment and fleet)
  • Technical expertise in the maintenance and operation of natural gas piping and distribution equipment is an asset
  • Strong understanding of DOT Regulations and historical track record of FMCSA adherence
  • Excellent communication skills, interpersonal skills and an ability to deal tactfully with a wide range of personalities
  • Demonstrated ability to develop and maintain key interdepartmental stakeholder engagements
  • Excellent time management and decision-making skills in order to drive efficiency and meet short notice deadlines
  • Participative management, advocating teamwork and a positive atmosphere
  • Working knowledge of data analysis and performance/operation metrics
  • Proficient in the use of MS365, and other computer programs