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Customer Operations Manager Jobs in Raleigh, NC (NOW HIRING)

Menzies Aviation

Operations Manager

Morrisville, NC

Directs and coordinates all operations functions and ensures workers and equipment are available ... customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts ...

Menzies Aviation

Operations Manager

Morrisville, NC · On-site

Directs and coordinates all operations functions and ensures workers and equipment are available ... customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts ...

Amazon

Sr. Operations Manager

Smithfield, NC · On-site

... quality and customer experience • Sets and clarifies requirements and expectations for Operations and Area Managers. Measures performance, provides feedback, and holds Operations Managers ...

Arclin USA LLC

Operations Manager III

Moncure, NC

Communicate with internal and external customers to ensure project plans and work in progress will meet desired outcomes. Operations Manager Job Requirements: * Bachelors' Degree in Chemical ...

Arclin

Operations Manager III

Moncure, NC

Communicate with internal and external customers to ensure project plans and work in progress will meet desired outcomes. Operations Manager Job Requirements: * Bachelors' Degree in Chemical ...

Arclin

Operations Manager III

Moncure, NC · On-site

Communicate with internal and external customers to ensure project plans and work in progress will meet desired outcomes. Operations Manager Job Requirements: * Bachelors' Degree in Chemical ...

Sunrock

Office Operations Manager

Raleigh, NC

A high degree of professionalism, confidentiality, customer service, and accountability is required ... Manage the day-to-day operations of the corporate office to ensure a professional, efficient ...

Block by Block

Security Operations Manager

Raleigh, NC · On-site

$78K - $81K/yr

Security Operations Manager ( Must have NC Security Licensure and Valid Drivers License ) Salary ... Expert Customer Service Skills -- Our entire mission is to be friendly and engaging. Must lead by ...

Collibra

Sales Operations Manager

Raleigh, NC · Remote

$116K - $145K/yr

Joining Collibra\'s Services Operations team Collibra\'s Professional Services and Customer ... We\'re hiring a Sales Operations Manager to design and own the Salesforce processes, reporting ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Cary, NC · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Morrisville, NC · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC · On-site

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

Walgreens

Pharmacy Operations Manager

Raleigh, NC

Customer Experience * Engages customers and patients by greeting them and offering assistance with ... Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in Raleigh, NC

Customer Operations Manager information

See Raleigh, NC salary details

$43.3K

$120.2K

$131.7K

How much do customer operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer operations manager in Raleigh, NC is $120,218.00, according to ZipRecruiter salary data. Most workers in this role earn between $130,300.00 and $130,300.00 per year, depending on experience, location, and employer.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.
What are the most commonly searched types of Customer Operations jobs in Raleigh, NC? The most popular types of Customer Operations jobs in Raleigh, NC are:
What are popular job titles related to Customer Operations Manager jobs in Raleigh, NC? For Customer Operations Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Customer Operations Manager jobs in Raleigh, NC look for? The top searched job categories for Customer Operations Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Customer Operations Manager jobs? Cities near Raleigh, NC with the most Customer Operations Manager job openings:
Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 97% In-person, and 3% Remote job distribution, with an average salary of $120,218 per year, or $57.8 per hour.

Operations Manager

Menzies Aviation

Morrisville, NC

Full-time

Re-posted yesterday

Menzies Aviation rating

6.0

Company rating: 6.0 out of 10

Based on 112 frontline employees who took The Breakroom Quiz

42nd of 65 rated aviation services

Job description

Primary Accountabilities and Duties: 

  • Reviews data on incoming flights such as scheduled or estimated times of arrival or departure, destinations and down line station stops, in order to plan work activities.
  • Directs and coordinates all operations functions and ensures workers and equipment are available for fueling and de-fueling services.
  • Analyzes reports and records of operations and inspects facilities to determine effectiveness of existing methods and procedures and physical condition of facilities and equipment.
  • Prepares and submits recommendations designed to improve efficiency of fueling services.
  • Investigates causes of accidents and recommends safety measures for preventing further occurrences.
  • Oversees GSE Maintenance and equipment maintenance and compliance
  • Safety, Security, Environmental and Compliance

SUPERVISORY RESPONSIBILITIES 
Manages employees in the Fueling Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and ensuring employees successfully complete company's training program.

QUALIFICATIONS 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE 
Bachelor's degree (B.A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS 
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic math.

REASONING ABILITY 
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret an extensive variety of technical instructions furnished in written, verbal, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS 
Driver's license.

OTHER SKILLS AND ABILITIES 
Excellent communications and interpersonal skills. Prior aviation experience is desirable.

PHYSICAL DEMANDS 
The physical demands described here are representative of those of a person in an administrative role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms.

WORK ENVIRONMENT 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, outside weather conditions, and vibration.

The noise level in the work environment is usually moderate.

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