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Customer Operations Manager Jobs in New York (NOW HIRING)

Operations Manager

New Brunswick, NJ · On-site

$80 - $110/hr

Based on Experience Operations Manager We are a fast‑growing wholesale e‑commerce company specializing in the distribution of pre‑owned cell phones and laptops, serving customers throughout the ...

New

Resolve escalated customer concerns and operational challenges promptly while maintaining a high ... Operations Manager Requirements: * 5+ years of management experience within the restoration ...

BizOps Manager

Manhattan, NY · On-site

$80 - $110/hr

We are looking to hire a Business Operations Manager to help us scale the company across customer setup, revenue operations, product operations, and internal processes. This is a broad, high‑impact ...

Resolve escalated customer concerns and operational challenges promptly while maintaining a high ... Operations Manager Requirements: * 5+ years of management experience within the restoration ...

Operations Manager

New York, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Tenafly, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Seaford, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Jamesburg, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Neptune City, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

New

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Wall, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Bedminster, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Client Operations Manager - Outerspace (3PL Fulfillment) About Outerspace Outerspace is a fast-growing 3PL fulfillment partner supporting today's leading DTC and eCommerce brands. We pair world-class ...

Operations Manager

Jericho, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Seaford, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

Jamaica, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Operations Manager

New York, NY · On-site

$22 - $36/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

Showing results 41-60

Customer Operations Manager information

See New York salary details

$48.7K

$135.3K

$148.2K

How much do customer operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for customer operations manager in New York is $135,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,600.00 and $146,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in New York?

The most popular types of Customer Operations jobs in New York are:

What are popular job titles related to Customer Operations Manager jobs in New York?

For Customer Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in New York look for?

The top searched job categories for Customer Operations Manager jobs in New York are:

What cities in New York are hiring for Customer Operations Manager jobs?

Cities in New York with the most Customer Operations Manager job openings:

Infographic showing various Customer Operations Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $135,307 per year, or $65.1 per hour.

Operations Manager

Sbhonline

New Brunswick, NJ • On-site

$80 - $110/hr

Other

Posted 3 days ago

New


Job description

Location: New Brunswick, NJ
Employment Type: Full-Time
Schedule: Monday through Friday – Standard Business Hours
Salary: Based on Experience

Operations Manager

We are a fast‑growing wholesale e‑commerce company specializing in the distribution of pre‑owned cell phones and laptops, serving customers throughout the United States and international markets. We are seeking an experienced and results‑driven operations manager to oversee daily operations, optimize processes, and support the continued growth of our business.

Responsibilities
  • Oversee daily warehouse operations, inventory management, shipping, and order fulfillment activities
  • Manage domestic and international order processing, logistics, and supply chain operations
  • Coordinate purchasing, receiving, inventory control, and stock management procedures
  • Supervise and support operations staff while ensuring productivity, accuracy, and accountability
  • Develop, implement, and improve operational processes to increase efficiency and scalability
  • Monitor shipping performance, vendor relationships, and customer satisfaction metrics
  • Ensure compliance with company policies, operational standards, and international shipping regulations
  • Analyze operational performance and identify opportunities for process improvement and cost savings
  • Collaborate with leadership to support business growth initiatives and operational planning
  • Maintain accurate operational records and reporting systems
Qualifications
  • Minimum of 5 years of operations management experience, preferably within e‑commerce, wholesale distribution, consumer electronics, or a related industry
  • Strong experience in inventory management, logistics, warehousing, and team leadership
  • Experience managing domestic and international shipping operations
  • Proficiency with ERP systems, inventory management software, and Microsoft Office applications
  • Excellent organizational, analytical, and problem‑solving skills
  • Ability to manage multiple priorities in a fast‑paced environment
  • Strong communication and leadership abilities
  • Detail‑oriented with a commitment to operational excellence
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