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Customer Operations Manager Jobs in New York (NOW HIRING)

Radar

Fraud Operations Manager

Manhattan, NY · On-site

$140 - $190/hr

You'll help customers configure and optimize Radar's fraud decisioning, surface actionable insights through data, and influence how our fraud products evolve based on real-world customer needs. As we ...

Radar Labs, Inc

Fraud Operations Manager

New York, NY · On-site

$100K - $130K/yr

You'll help customers configure and optimize Radar's fraud decisioning, surface actionable insights through data, and influence how our fraud products evolve based on real-world customer needs. As we ...

Landmark-Ventures

Client Operations Manager

Manhattan, NY · On-site

$90 - $150/hr

The Client Operations team manages day-to-day communications and activities of client engagements ... Reporting, Analytics, and CRM Updates: Maintain clear and proactive communication regarding ...

Landmark Ventures

Client Operations Manager

New York, NY · Remote

$85K - $110K/yr

The Client Operations team manages day-to-day communications and activities of client engagements ... Reporting, Analytics, and CRM Updates: Maintain clear and proactive communication regarding ...

Landmark Ventures

Client Operations Manager

New York, NY · On-site +1

$85K - $110K/yr

The Client Operations team manages day-to-day communications and activities of client engagements ... Reporting, Analytics, and CRM Updates: Maintain clear and proactive communication regarding ...

Wylander

Operations Manager

Brooklyn, NY · On-site

$140K/yr

Resolve escalated customer concerns and operational challenges promptly while maintaining a high ... Operations Manager Requirements: * 5+ years of management experience within the restoration ...

Playbook

Client Operations Manager

New York, NY

$130/hr

Team Leadership & Site Operations: Oversee and inspire host teams (including experience directors ... You have effectively managed the customer lifecycle, including onboarding, steady state, renewals ...

Sbhonline

Operations Manager

New Brunswick, NJ · On-site

$80 - $110/hr

Based on Experience Operations Manager We are a fast‑growing wholesale e‑commerce company specializing in the distribution of pre‑owned cell phones and laptops, serving customers throughout the ...

Playbook

Client Operations Manager

New York, NY · On-site

$130/hr

Team Leadership & Site Operations: Oversee and inspire host teams (including experience directors ... You have effectively managed the customer lifecycle, including onboarding, steady state, renewals ...

Wylander

Operations Manager

Brooklyn, NY · On-site

$140K/yr

Resolve escalated customer concerns and operational challenges promptly while maintaining a high ... Operations Manager Requirements: * 5+ years of management experience within the restoration ...

Wylander

Operations Manager

Brooklyn, NY

$140K/yr

Resolve escalated customer concerns and operational challenges promptly while maintaining a high ... Operations Manager Requirements: * 5+ years of management experience within the restoration ...

CVS Health

Operations Manager

Wall, NJ · On-site

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

CVS Health

Operations Manager

Jamesburg, NJ

$20.92 - $34.92/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers ...

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Showing results 41-60

All JobsCustomer Operations JobsCustomer Operations Manager JobsCustomer Operations Manager Jobs in New York

Customer Operations Manager information

See New York salary details

$48.7K

$135.3K

$148.2K

How much do customer operations manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer operations manager in New York is $135,307.00, according to ZipRecruiter salary data. Most workers in this role earn between $146,600.00 and $146,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer operations manager?

To thrive as a Customer Operations Manager, you need strong leadership, organizational, and analytical skills, typically supported by experience in customer service and a relevant bachelor's degree. Familiarity with CRM platforms, data analysis tools, and workflow management systems is often required. Excellent communication, problem-solving, and team-building abilities help you stand out in this role. These skills and qualities are crucial for streamlining operations, enhancing customer satisfaction, and driving team performance.

How does a customer operations manager typically collaborate with other departments to enhance the customer experience?

Customer Operations Managers frequently work cross-functionally with teams such as Sales, Product, and IT to ensure a seamless customer journey. They communicate customer feedback to these departments, help resolve escalated issues, and collaborate on process improvements. This role requires strong interpersonal skills and the ability to balance customer needs with business objectives, often acting as a bridge between frontline support staff and upper management.

What does a customer operations manager do?

A customer operations manager oversees the processes and systems that support customer service and satisfaction. They coordinate between departments, analyze performance metrics, and implement improvements to enhance the customer experience, often using tools like CRM software. Strong leadership, communication skills, and understanding of business operations are essential for this role.

What are the most commonly searched types of Customer Operations jobs in New York?

The most popular types of Customer Operations jobs in New York are:

What are popular job titles related to Customer Operations Manager jobs in New York?

For Customer Operations Manager jobs in New York, the most frequently searched job titles are:

What job categories do people searching Customer Operations Manager jobs in New York look for?

The top searched job categories for Customer Operations Manager jobs in New York are:

What cities in New York are hiring for Customer Operations Manager jobs?

Cities in New York with the most Customer Operations Manager job openings:

Customer Operations Manager jobs near you
Infographic showing various Customer Operations Manager job openings in New York as of August 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $135,307 per year, or $65.1 per hour.

Operations Manager

GRM Document Management

Jersey City, NJ • On-site

$70K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 20 days ago

Job description

A national leader in the Document Management Industry is seeking an Operations Manager.
Salary Range ; $70,000 to $75,000 Annually
The following are responsibilities for the position.
  • Manage and oversee daily operation; Transportation Dept., Record Center, Shredding and Administration
  • Manage monthly billing process, accounts payables and collections
  • Manage a staff of 20 team members
  • Maintain a high customer satisfaction level for all accounts
  • Interview, hire, develop and cross train staff in various positions
  • Manage and process weekly payroll
  • Oversee and manage building operations and maintenance programs
  • Responsible for vendor management
  • Oversee fleet management; DOT requirement and vehicle maintenance
  • Ensure all requests are processed accurately and on time.
  • Responsible inventory management
  • Review, evaluate and improve operating processes for each department
  • Ensure all company guidelines and procedures are followed.

Requirements
  • Minimum five years of operation management experience
  • Ability to oversee multiple departments
  • Knowledge of O'Neil document management software a plus
  • Ability to work independently and handle multiple tasks
  • Excellent written and verbal communication skills
  • Excellent knowledge of Microsoft Office product suite
  • Ability to review and analyze financial reports

Benefits:
  • Health Insurance
  • Dental and vision Coverage
  • Paid Time Off ( Vacation/personal/sick/holidays)
  • Life Insurance
  • Retirement benefits ( e.g, 401K )

GRM does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All employment is decided on the basis of qualifications, merit, and business need.

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