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Customer Implementation Manager Jobs in Kentucky

Avcend

Implementation Supervisor II

Fairdale, KY · On-site

This position analyzes customer solutions/migrations and actively participates in successful ... The Migration PM Supervisor manages cross functional implementation teams and provides ongoing ...

Alutrim

New Product Implementation Manager

Lebanon, KY · On-site

... customer and business expectations. This role works closely with cross-functional teams to ... The position also plays a key role in improving project management processes, including APQP and ...

Conflux Systems

Implementation Supervisor II

KY · On-site

$55/hr

This position analyses customer solutions/migrations and actively participates in successful ... The Migration PM Supervisor manages cross functional implementation teams and provides ongoing ...

PRICELINE CAREERS

$72 - $87/hr

Senior Support Services Implementation & Readiness Manager R5798 Location New York, Toronto ... We pride ourselves on Customer Care at Priceline; our team delivers the best. Through our partner ...

Synapticure

$80 - $110/hr

... customer success, operations, or project management. * Experience working in healthcare or health ... Experience supporting implementations involving EHRs, data integrations, or clinical workflows.

Alutrim

New Product Implementation Manager

Lebanon, KY · On-site

Lead APQP and Gate Review activities to help ensure projects meet quality, timing, and customer ... Look for opportunities to improve project management processes by applying best practices and ...

Comcast Corp.

$102 - $153/hr

... Managed Solutions to help global organizations of all sizes prepare for what's next. Powered by the ... Accountable for delivering customer solutions on time, with high quality, and with a consistent ...

Cigna Health and Life Insurance Company

$88 - $146/hr

Develop and manage relationship with customer key project contact to understand their 3408 program, pain points, internal systems, and other pertinent data to develop clear, customized project ...

RXinsider LTD.

$60 - $90/hr

Perform hands‑on product installations, device setup, and on‑site support during customer ... Strong organizational skills with the ability to manage multiple tasks, meet deadlines, and ...

New

Imprivata

$66 - $81/hr

Work on customer implementation based on execution of assigned project tasks including installing Imprivata products, testing, and managing the project through end user deployment. * Contribute to ...

Ericsson GmbH

$90 - $130/hr

About this opportunity This Implementation Manager II - Contractor Licensing & Compliance Program ... You will partner closely with Construction & Engineering, Sourcing, Legal, EHS, Customer Units ...

Harris & Harris, Ltd.

$120 - $150/hr

Head of Implementation Services Senior Management Chicago, IL, US 30+ days ago Requisition ID: 1559 ... customer care and revenue recovery, specializing in the utilities, government, and healthcare ...

Agave

$120 - $160/hr

Project Management -- project-manage each customer's implementation; manage many at once: * Create and share detailed implementation plans, timelines, milestones, open issues, and remaining steps

Reveleer

$140 - $170/hr

Senior Manager, Implementation - Clinical Intelligence Remote About Reveleer Reveleer delivers a ... Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and ...

RXinsider LTD.

$85 - $125/hr

This role serves as the primary point of contact for customers throughout the implementation lifecycle, coordinating cross-functional teams, managing timelines and budgets, mitigating risks, and ...

Koniag Services, Inc.

$120 - $160/hr

... Manager III - Deployment Lead I&D ) to support Kadiak and our government customer. This position ... The Implementation and Deployment Operations Lead (Project Manager III) will serve as a senior ...

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All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Kentucky

Customer Implementation Manager information

See Kentucky salary details

$33.9K

$89.9K

$145.9K

How much do customer implementation manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer implementation manager in Kentucky is $89,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

What are popular job titles related to Customer Implementation Manager jobs in Kentucky?

For Customer Implementation Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Kentucky look for?

The top searched job categories for Customer Implementation Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Implementation Manager jobs?

Cities in Kentucky with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,908 per year, or $43.2 per hour.

Implementation Supervisor II

Avcend

Fairdale, KY • On-site

Contractor

Posted 25 days ago

Job description

The Implementation Supervisor II supports mid to large scale projects for Helix Migration consisting of single/multi-site implementations with multiple products and services. This position analyzes customer solutions/migrations and actively participates in successful solution migrations while meeting the needs of customers and the company. This position is involved in implementation model development for each project (e.g., deployment and plan definition, scheduling of implementation phases, communication, user acceptance training, project management, reporting, etc.). The Migration PM Supervisor manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits, client communications, weekly reporting. The Implementation Supervisor II will need to travel to domestic locations to support account migrations. Note travel may extend beyond domestic and will be assessed on individual basis. Other Duties: (1) Hold meetings to review project status and follow up on action items, (2) Work with Program Manager, (3) Attends daily status meetings using Zoom, (4) Use project management tools to track project success. Minimum Requirements: Proficient in project management practice; Experience in managing multiple projects / workstreams at once.