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Customer Implementation Manager Jobs in Kentucky

CONFLUX SYSTEMS

Implementation Lead

Fairdale, KY · On-site

$55/hr

This position analyses customer solutions/migrations and actively participates in successful ... The Migration PM Supervisor manages cross functional implementation teams and provides ongoing ...

New

Conflux Systems

Implementation Supervisor II

KY · On-site

$55/hr

This position analyses customer solutions/migrations and actively participates in successful ... The Migration PM Supervisor manages cross functional implementation teams and provides ongoing ...

New

Alutrim

New Product Implementation Manager

Lebanon, KY · On-site

... customer and business expectations. This role works closely with cross-functional teams to ... The position also plays a key role in improving project management processes, including APQP and ...

Alutrim

New Product Implementation Manager

Lebanon, KY · On-site

Lead APQP and Gate Review activities to help ensure projects meet quality, timing, and customer ... Look for opportunities to improve project management processes by applying best practices and ...

PharMerica

eMar Implementation Consultant

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The eMAR Implementation Consultant manages eMAR system integrations by coordinating schedules and ... Extraordinary customer service and relationship management experience. * Ability to handle multiple ...

BrightSpring

eMar Implementation Consultant

Louisville, KY

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The eMAR Implementation Consultant manages eMAR system integrations by coordinating schedules and ... Extraordinary customer service and relationship management experience. * Ability to handle multiple ...

PharMerica

eMar Implementation Consultant

Louisville, KY · On-site +1

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The eMAR Implementation Consultant manages eMAR system integrations by coordinating schedules and ... Extraordinary customer service and relationship management experience. * Ability to handle multiple ...

Stord

Implementation Engineer I

Hebron, KY · On-site

... the Customer Experience and Local Operations teams What You'll Need: * Warehouse or WMS implementation experience * Strong understanding of e-commerce fulfillment processes * Ability to manage ...

Stord, Inc.

Implementation Engineer I

Hebron, KY · On-site

... the Customer Experience and Local Operations teams What You'll Need: * Warehouse or WMS implementation experience * Strong understanding of e-commerce fulfillment processes * Ability to manage ...

CATALIS

Software Implementation Specialist

Edmonton, KY · On-site

  • Medical

  • Dental

  • PTO

The Opportunity The Software Implementation Specialist will be responsible for supporting and ... Excellent organizational and time management skills * Exceptional communication and customer ...

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Showing results 1-20

All JobsCustomer Implementation JobsCustomer Implementation Manager JobsCustomer Implementation Manager Jobs in Kentucky

Customer Implementation Manager information

See Kentucky salary details

$33.9K

$89.9K

$145.9K

How much do customer implementation manager jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer implementation manager in Kentucky is $89,908.00, according to ZipRecruiter salary data. Most workers in this role earn between $65,600.00 and $105,100.00 per year, depending on experience, location, and employer.

What is the difference between Customer Implementation Manager vs Customer Success Manager?

AspectCustomer Implementation ManagerCustomer Success Manager
Primary FocusImplementing products/services for new clientsEnsuring ongoing client satisfaction and retention
Work StagePre- and post-sales onboardingPost-implementation relationship management
Skills & CertificationsProject management, technical knowledge, certifications like PMPCommunication, relationship-building, customer service skills
Work EnvironmentProject-based, technical teams, client sites or remoteAccount management, client communication, cross-functional teams

While both roles focus on client success, the Customer Implementation Manager primarily handles onboarding and implementation processes, ensuring a smooth transition for new clients. The Customer Success Manager, on the other hand, maintains ongoing relationships to promote retention and growth. Understanding these differences helps organizations assign the right roles for client satisfaction at each stage.

How much do customer implementation managers make in the US?

Customer Implementation Managers in the US typically earn between $70,000 and $110,000 annually, depending on experience, location, and company size. Salaries may also include bonuses and benefits, and roles often require strong communication and project management skills.

What does a customer implementation manager do?

A customer implementation manager oversees the process of onboarding and integrating new clients with a company's products or services. They coordinate between sales, technical teams, and clients to ensure successful deployment, often managing project timelines, providing training, and addressing issues to ensure customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer implementation manager?

To excel as a Customer Implementation Manager, you need strong project management abilities, client relationship skills, and a background in business or IT, often supported by a bachelor's degree. Familiarity with CRM platforms, project management software (like Jira or Asana), and sometimes certifications such as PMP are typically required. Exceptional communication, problem-solving, and organizational skills help you effectively guide clients and coordinate cross-functional teams. These skills ensure smooth onboarding experiences, high customer satisfaction, and successful implementation of solutions.

How does a customer implementation manager typically collaborate with clients and internal teams during a new client onboarding project?

A Customer Implementation Manager acts as the main point of contact for clients during the onboarding process, guiding them from contract signing through to successful product or service adoption. This role requires close collaboration with both the client and internal teams such as project management, product development, and technical support. The manager coordinates project timelines, gathers client requirements, and ensures clear communication to address challenges swiftly. Regular meetings and progress updates are common, helping to set expectations and maintain alignment between all parties involved.

What are popular job titles related to Customer Implementation Manager jobs in Kentucky?

For Customer Implementation Manager jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Customer Implementation Manager jobs in Kentucky look for?

The top searched job categories for Customer Implementation Manager jobs in Kentucky are:

What cities in Kentucky are hiring for Customer Implementation Manager jobs?

Cities in Kentucky with the most Customer Implementation Manager job openings:

Customer Implementation Manager jobs near you
Infographic showing various Customer Implementation Manager job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,908 per year, or $43.2 per hour.

Implementation Lead

CONFLUX SYSTEMS

Fairdale, KY • On-site

$55/hr

Other

Posted 3 days ago

New

Job description

Here are the job details for your review:

Job Title: Implementation Supervisor II

Duration: 12 Months

Location: FAIRDALE KY 40118

Pay Rate: $55.00/HR. W2

Shift Hours: 8:00am to 5:00pm (M- F)

Job Description:

The Implementation Supervisor II supports mid to large scale projects for Helix Migration consisting of single/multi-site implementations with multiple products and services.

This position analyses customer solutions/migrations and actively participates in successful solution migrations while meeting the needs of customers and the company.

This position is involved in implementation model development for each project (e.g., deployment and plan definition, scheduling of implementation phases, communication, user acceptance training, project management, reporting, etc.).

The Migration PM Supervisor manages cross functional implementation teams and provides ongoing analysis of implementation projects, plans, templates, outcomes, lessons learned, and post-implementation audits, client communications, weekly reporting.

The Implementation Supervisor II will need to travel to domestic locations to support account migrations.

Note travel may extend beyond domestic and will be assessed on individual basis.


Other Duties:

(1) Hold meetings to review project status and follow up on action items

(2) Work with Program Manager

(3) Attends daily status meetings using Zoom

(4) Use project management tools to track project success.


Minimum Requirements:

  • Proficient in project management practice:
  • Experience in managing multiple projects / workstreams at once.


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