Experience with Division 08, Division 10, Division 28, architectural hardware, specialties, or ... Ability to manage multiple active projects and changing deadlines * Strong written and verbal ...
Quick apply
Experience with Division 08, Division 10, Division 28, architectural hardware, specialties, or ... Ability to manage multiple active projects and changing deadlines * Strong written and verbal ...
Customer Experience Manager
Herndon, VA · On-site +1
The Customer Experience Manager supports Federal Government clients as a functional consultant ... Experience supporting projects or workstreams, managing scope, collaborating with large teams, and ...
Customer Experience Manager
Herndon, VA · On-site +1
The Customer Experience Manager supports Federal Government clients as a functional consultant ... Experience supporting projects or workstreams, managing scope, collaborating with large teams, and ...
Project Manager
Hanahan, SC · On-site
$36.67 - $55/hr
Experience coordinating multidisciplinary teams and stakeholder groups Why Join PEMCCO? * Support meaningful government and customer missions * Manage projects that directly contribute to operational ...
Project Manager
Hanahan, SC · On-site
$36.67 - $55/hr
Experience coordinating multidisciplinary teams and stakeholder groups Why Join PEMCCO? * Support meaningful government and customer missions * Manage projects that directly contribute to operational ...
Customer Experience
San Francisco, CA · On-site
... and project management * Analyze, synthesize, and communicate product releases to customers ... experience for financial institutions. If you're excited to help shape the future of the banking ...
Customer Experience
San Francisco, CA · On-site
... and project management * Analyze, synthesize, and communicate product releases to customers ... experience for financial institutions. If you're excited to help shape the future of the banking ...
Manufacturing Project Manager
Porter, IN · On-site
Competitive salary based on experience Benefits: Health, Dental, Vision, 401K, Holiday Pay, Career ... This individual will work cross-functionally with operations, production, customer service, and ...
Quick apply
Manufacturing Project Manager
Porter, IN · On-site
Competitive salary based on experience Benefits: Health, Dental, Vision, 401K, Holiday Pay, Career ... This individual will work cross-functionally with operations, production, customer service, and ...
Customer Experience Manager
Glendale, CA · On-site
$18.25 - $23.30/hr
... projects a positive image; and serves as a role model for others * Acknowledge customers, help ... Retail management experience preferred Physical Requirements Work Environment * Ability to remain ...
Customer Experience Manager
Glendale, CA · On-site
$18.25 - $23.30/hr
... projects a positive image; and serves as a role model for others * Acknowledge customers, help ... Retail management experience preferred Physical Requirements Work Environment * Ability to remain ...
Customer Experience Manager
Humble, TX · On-site
... projects a positive image; and serves as a role model for others * Acknowledge customers, help ... Retail management experience preferred Physical Requirements Work Environment * Ability to remain ...
Customer Experience Manager
Humble, TX · On-site
... projects a positive image; and serves as a role model for others * Acknowledge customers, help ... Retail management experience preferred Physical Requirements Work Environment * Ability to remain ...
The Manager, Customer Experience will manage the move coordination requirements for The Suddath ... Assists with special projects as needed. Job Skills Required: * Proven leadership and interpersonal ...
The Manager, Customer Experience will manage the move coordination requirements for The Suddath ... Assists with special projects as needed. Job Skills Required: * Proven leadership and interpersonal ...
MEP Project Manager
Amarillo, TX · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
MEP Project Manager
Amarillo, TX · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
MEP Project Manager
Amarillo, TX · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
MEP Project Manager
Amarillo, TX · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
MEP Project Manager
Ann Arbor, MI · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
MEP Project Manager
Ann Arbor, MI · On-site
$110K - $130K/yr
PMs must have the ability to manage projects from start to finish, while leading a team of ... Experience organizing, scheduling, and leading meetings with internal teams and customers
Project Manager: Data/Com
Phoenix, AZ · On-site
Kortman, Inc. is excited to announce our pursuit of a new Project Manager role for our team. We are ... Design-build and design-assist experience. * Project sizes between $25k to $8m. * DC power ...
Project Manager: Data/Com
Phoenix, AZ · On-site
Kortman, Inc. is excited to announce our pursuit of a new Project Manager role for our team. We are ... Design-build and design-assist experience. * Project sizes between $25k to $8m. * DC power ...
Project Manager Sacramento Area
Sacramento, CA · On-site
$100K - $150K/yr
Previous experience project management software: Autodesk Build or MS Project, preferred * A PMP certification is preferred ASSC is an Equal Opportunity Employer Salary Description $100,000.00 - $150 ...
Project Manager Sacramento Area
Sacramento, CA · On-site
$100K - $150K/yr
Previous experience project management software: Autodesk Build or MS Project, preferred * A PMP certification is preferred ASSC is an Equal Opportunity Employer Salary Description $100,000.00 - $150 ...
... and customers while developing toward broader project-management responsibility. Key ... Construction/project coordination experience or relevant education. * Strong organization and time ...
... and customers while developing toward broader project-management responsibility. Key ... Construction/project coordination experience or relevant education. * Strong organization and time ...
Project Manager II
Richardson, TX · On-site
Project Manager III: Minimum 8-10 years of experience managing complex customer software delivery projects. * Willingness to travel up to 15%. REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE * Strong ...
Project Manager II
Richardson, TX · On-site
Project Manager III: Minimum 8-10 years of experience managing complex customer software delivery projects. * Willingness to travel up to 15%. REQUIRED SKILLS/EXPERIENCE/KNOWLEDGE * Strong ...
Project Manager
Arvin, CA · Hybrid
On Site Personnel is seeking an experienced Project Manager to oversee prefabricated construction ... Lead value engineering efforts and ensure project quality, compliance, and customer satisfaction.
Quick apply
Project Manager
Arvin, CA · Hybrid
On Site Personnel is seeking an experienced Project Manager to oversee prefabricated construction ... Lead value engineering efforts and ensure project quality, compliance, and customer satisfaction.
Senior Manager of Project Management
Minneapolis, MN · On-site +1
You will be responsible for ensuring projects are delivered safely, on time, within budget, and in alignment with customer expectations. This is an opportunity for an experienced project management ...
Senior Manager of Project Management
Minneapolis, MN · On-site +1
You will be responsible for ensuring projects are delivered safely, on time, within budget, and in alignment with customer expectations. This is an opportunity for an experienced project management ...
Customer Experience Associate
Chicago, IL · On-site
$18 - $20/hr
The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Communicate with the Management team for overall responsibilities and directions on projects and ...
Customer Experience Associate
Chicago, IL · On-site
$18 - $20/hr
The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Communicate with the Management team for overall responsibilities and directions on projects and ...
Project Manager
Albany, NY · On-site
We are seeking an experienced Project Manager to lead application development projects for a New York State agency. Required Experience: Application development project management Secure Systems ...
New
Project Manager
Albany, NY · On-site
We are seeking an experienced Project Manager to lead application development projects for a New York State agency. Required Experience: Application development project management Secure Systems ...
New
Customer Experience Associate
New York, NY · On-site
$18 - $20/hr
The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Communicate with the Management team for overall responsibilities and directions on projects and ...
Customer Experience Associate
New York, NY · On-site
$18 - $20/hr
The Kith Customer Experience Associate operates as the customer's concierge throughout their in ... Communicate with the Management team for overall responsibilities and directions on projects and ...
Customer Experience Project Manager information
See salary details
$36.5K - $43.5K
2% of jobs
$43.5K - $50.6K
3% of jobs
$50.6K - $57.6K
2% of jobs
$57.6K - $64.7K
3% of jobs
$64.7K - $71.7K
1% of jobs
$71.7K - $78.8K
6% of jobs
$81.5K is the 25th percentile. Wages below this are outliers.
$78.8K - $85.8K
18% of jobs
The median wage is $91.9K / yr.
$85.8K - $92.9K
16% of jobs
$92.9K - $99.9K
16% of jobs
$103K is the 75th percentile. Wages above this are outliers.
$99.9K - $107K
16% of jobs
$107K - $114K
16% of jobs
$36.5K
$90.9K
$114K
How much do customer experience project manager jobs pay per year?
As of Sep 13, 2026, the average yearly pay for customer experience project manager in the United States is $90,928.00, according to ZipRecruiter salary data. Most workers in this role earn between $81,500.00 and $104,500.00 per year, depending on experience, location, and employer.
What does a customer experience project manager do?
A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?
Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.
What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?
To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.
What is the difference between Customer Experience Project Manager vs Customer Service Manager?
| Aspect | Customer Experience Project Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing customer experience improvement projects | Managing customer service teams and daily support operations |
| Required Skills | Project management, customer journey analysis, cross-functional coordination | Team leadership, conflict resolution, customer communication |
| Work Environment | Project-based, cross-departmental collaboration | Customer support centers, call centers, service teams |
| Common Certifications | PMP, Six Sigma, CX certifications | CRM certifications, customer service training |
The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.
More about Customer Experience Project Manager jobs
What cities are hiring for Customer Experience Project Manager jobs?
Cities with the most Customer Experience Project Manager job openings:
What states have the most Customer Experience Project Manager jobs?
States with the most job openings for Customer Experience Project Manager jobs include:
What are popular job titles related to Customer Experience Project Manager jobs?
For Customer Experience Project Manager jobs, the most frequently searched job titles are:
Experienced Project Manager
Louisville, KY • On-site
Willis Klein Commercial Sales
Full-time
Re-posted 6 days ago
Job description
Description:
Willis Klein Commercial is hiring an experienced Project Manager to manage commercial construction projects involving architectural openings, specialties, and electronic security systems.
This is a hands-on project management position for someone who understands construction documents, keeps projects moving, catches problems early, and takes ownership from turnover through closeout.
What You Will Do
Division 10 Projects
You will manage the full project process, including:
- Review plans, specifications, estimates, and contract requirements
- Detail Division 10 projects and confirm quantities, products, finishes, dimensions, and installation requirements
- Prepare accurate product submittals
- Track submittals and obtain signed or approved copies
- Purchase and release material
- Coordinate deliveries, installers, schedules, change orders, punch-list work, and closeout
- Protect project margin by identifying scope changes and additional costs before work is performed
Division 10 products may include toilet partitions, toilet accessories, lockers, fire extinguisher cabinets, signage, wall protection, visual display products, and other commercial specialties.
Division 08 Projects
For Division 08 projects, detailing and initial submittals are completed by another team member. Once signed submittals are received, you will take ownership of the project and manage:
- Purchasing and material releases
- Doors, frames, hardware, and electrified-opening coordination
- Project schedules and deliveries
- General contractor, vendor, and installer communication
- Change orders and additional work
- Field issues, punch lists, billing support, and closeout
Division 28 Projects
You may also manage assigned access-control, electrified-hardware, video-surveillance, intercom, and related electronic-security projects. Responsibilities will vary based on project scope and experience.
What We Are Looking For
- Commercial construction project management experience
- Experience with Division 08, Division 10, Division 28, architectural hardware, specialties, or electronic security
- Ability to read plans, specifications, schedules, elevations, and approved submittals
- Strong attention to detail and follow-through
- Ability to manage multiple active projects and changing deadlines
- Strong written and verbal communication skills
- Experience with purchasing, vendors, installers, change orders, and project costs
- Working knowledge of Microsoft Office and PDF-markup software
- Experience with Comsense, Bluebeam, Procore, or similar construction systems is a plus
- Valid driver’s license and ability to visit job sites when required
What Success Looks Like
Successful Project Managers at WKC:
- Keep projects organized and moving
- Release the right products at the right time
- Communicate before problems become emergencies
- Protect project scope and gross margin
- Document changes and recover additional costs
- Hold vendors and installers accountable
- Finish projects without loose ends
- Take ownership instead of waiting to be reminded
Employment Type: Full-Time
Location: Louisville, KY (in office position)
Compensation: Based on experience and qualifications
Willis Klein Commercial Sales is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran status and will not be discriminated against based on disability.