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Customer Experience Project Manager Jobs in Georgia

4MHR Logistics

Customer Project Manager

Augusta, GA · On-site

$71K - $91K/yr

Prior experience leading and influencing teams in a matrix environment (without direct reporting ... Project Management experience within the Aviation industry. * Proficiency with Salesforce (CRM) and ...

PMO Partners, LLC

Project Manager

Alpharetta, GA · On-site

S. degree) or equivalent relevant work experience. * Project Management Professional (PMP) certification preferred but not required. Required Skills * 5+ years of IT project management experience ...

AstroTurf

SYNLawn Project Manager

Dalton, GA · On-site

$1/mo

Review awarded project with estimator, project manager, and financial manager * Send out ... Experience: 2+ years' experience Project Administrating Job Offering * Schedule/Type: Full-time * ...

Appiness Inc.

Project Manager

Atlanta, GA · On-site

Project Manager We''re seeking an experienced Project Manager to lead enterprise technology projects in the Logistics, Transportation, or Supply Chain domain. 📍 Location: Atlanta, GA (Onsite) 📅 ...

CivicMinds, Inc.

Project Manager

Alpharetta, GA · On-site

We are seeking an experienced project manager to plan, manage, and lead automation projects from concept through final customer acceptance, ensuring delivery of custom production machines according ...

Balfour Beatty

Project Manager (K-12)

Atlanta, GA · On-site

Promote Customer and Community Relations * Foster Positive Culture, Leadership and Employee ... Experience with project manager software (Constructware, P6, Timberline, etc.). * Experience with ...

Coast and Harbor Associates

Project Manager

Atlanta, GA · On-site

We are seeking experienced Project Managers for projects in the Atlanta area. Successful candidates must have at least ten years' experience managing the design and construction of new or renovated ...

GRENZEBACH

Project Manager

Newnan, GA · On-site

Millennium Control Systems is seeking an experienced Project Manager. The project manager is responsible for leading a project from inception to closure. Project Managers are responsible for ensuring ...

Grenzebach

Project Manager

Newnan, GA

Millennium Control Systems is seeking an experienced Project Manager. The project manager is responsible for leading a project from inception to closure. Project Managers are responsible for ensuring ...

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All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Georgia

Customer Experience Project Manager information

See Georgia salary details

$30.8K

$76.8K

$96.3K

How much do customer experience project manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer experience project manager in Georgia is $76,778.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,800.00 and $88,200.00 per year, depending on experience, location, and employer.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.
What are popular job titles related to Customer Experience Project Manager jobs in Georgia? For Customer Experience Project Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Customer Experience Project Manager jobs in Georgia look for? The top searched job categories for Customer Experience Project Manager jobs in Georgia are:
What cities in Georgia are hiring for Customer Experience Project Manager jobs? Cities in Georgia with the most Customer Experience Project Manager job openings:
Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Georgia as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $76,778 per year, or $36.9 per hour.

Customer Project Manager

4MHR Logistics

Augusta, GA • On-site

$71K - $91K/yr

Full-time

Re-posted 29 days ago

Job description

What you'll do:

  • Act as the primary point of contact between customers, MSP Administrators, OEM suppliers and Crew Chiefs, ensuring clear communication and alignment on project objectives.
  • Manage the maintenance initiatives for as many as fifty (50) clients at a time, balancing multiple projects while ensuring high-quality service and on-time delivery.
  • Establish detailed operational objectives and action plans to meet project performance goals.
  • Develop and oversee program plans and schedules, ensuring adherence to milestones and operational targets.
  • Utilize control systems and reports to measure project progress, including project schedules, budgets, material orders, labor targets, and Contract Change Orders (CCO).
  • Identify potential project challenges and implement corrective actions in a timely manner.
  • Ensure all company contract commitments are met and executed per customer agreements.
  • Coordinate technical activities across departments, including production, procurement, quality control, logistics, and administration.
  • Obtain customer approvals for work scope changes and overtime as needed.
  • Provide alternative solutions and justifications for deviations from the project plan while developing recovery strategies.
  • Drive sales by informing customers about company capabilities, special programs, and pricing incentives.
  • Prepare customer quotations and administer warranty claims and special programs.
  • Review invoices for accuracy, ensuring proper labor, materials, cost, and contract compliance.
  • Investigate and resolve customer concerns and billing disputes in collaboration with internal teams.
  • Ensure compliance with company-wide quality, environmental, and Safety Management System (SMS) policies.

Position Requirements:

  • Minimum 3 years of Project Management experience.
  • Minimum 3 years of mechanical repair experience.
  • Prior experience leading and influencing teams in a matrix environment (without direct reporting responsibility).
  • Must be authorized to work in the U.S. without sponsorship.
  • High School Diploma or GED equivalent.

Preferred Characteristics:

  • Aircraft maintenance /Aviation mechanical repair experience.
  • Project Management experience within the Aviation industry.
  • Proficiency with Salesforce (CRM) and Microsoft Office suite(MS Project/ SharePoint/Excel/ Outlook).
  • Specialized certifications/training from aircraft manufacturers, OEM suppliers, FlightSafety, technical schools and/or CAE.
  • Experience working in a Business Aviation MRO.
  • Specialized training or certifications specific to Honeywell products.