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Customer Experience Project Manager Jobs in Arizona

Project Manager

Oro Valley, AZ ยท On-site

$35 - $40/hr

... experienced Project Manager to support commercial aerospace engineering projects. This is a ... Interface with customers and facilitate technical discussions. * Develop, track, and maintain ...

Kortman, Inc. is excited to announce our pursuit of a new Project Manager role for our team. We are ... Design-build and design-assist experience. * Project sizes between $25k to $8m. * DC power ...

Kortman, Inc. is excited to announce our pursuit of a new Project Manager role for our team. We are ... Design-build and design-assist experience. * Project sizes between $25k to $8m. * DC power ...

Project Manager

Scottsdale, AZ ยท On-site

$80K - $90K/yr

Project Manager Salary Range: $80k - $90k Who We Are RateLinx is a leading logistics and ... customer experience by: * Focusing on the two goals of delivering projects on time to happy clients

Project management experience in healthcare preferred * Project Management Professional Certification (PMP) preferred * ADKAR training preferred * Experience working with and presenting deliverables ...

Project Manager

Phoenix, AZ ยท On-site

$60 - $72/hr

Experience in the healthcare or health insurance industry is highly preferred. Key Responsibilities * Plan, direct, and manage projects to achieve defined goals, objectives, timelines, and funding ...

Project Manager - Glendale, AZ We are seeking an experienced Project Manager to lead commercial construction projects from preconstruction through completion. This role is responsible for delivering ...

Attend Customer project progress meetings, provide insight and project status updates * Understand ... Bachelor's degree or equivalent experience/ Project Management Certification (PMP) * 10 years of ...

This is an excellent opportunity for an experienced glazing professional who wants to work with a ... Ensure successful project execution and customer satisfaction Project Types Projects include:

Project Manager

Phoenix, AZ ยท On-site +1

This is an excellent opportunity for an experienced glazing professional who wants to work with a ... Ensure successful project execution and customer satisfaction Project Types Projects include:

Project Manager

Phoenix, AZ ยท On-site

$65K - $75K/yr

... documentation, customer communication, and job profitability. This role requires strong Xactimate proficiency, insurance claim experience, and the ability to manage multiple active projects ...

Project Manager

Phoenix, AZ ยท On-site

$65K - $75K/yr

... documentation, customer communication, and job profitability. This role requires strong Xactimate proficiency, insurance claim experience, and the ability to manage multiple active projects ...

Manager, Customer Experience

Phoenix, AZ ยท Remote

$98K - $155K/yr

Overview The Manager, Customer Experience (CX) will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing these insights with ...

Manager, Customer Experience

Chandler, AZ ยท On-site

$100 - $125/hr

Magazine's Best Workplaces of 2023 TEAM & ROLE As the Manager of Customer Experience, you will report to the Senior Director of Customer Experience and lead a growing team of Customer Experience ...

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Customer Experience Project Manager information

See Arizona salary details

$34K

$84.7K

$106.2K

How much do customer experience project manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer experience project manager in Arizona is $84,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $97,400.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Arizona?

For Customer Experience Project Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Arizona look for?

The top searched job categories for Customer Experience Project Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Experience Project Manager jobs?

Cities in Arizona with the most Customer Experience Project Manager job openings:

Infographic showing various Customer Experience Project Manager job openings in Arizona as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $84,735 per year, or $40.7 per hour.

Project Manager

Managed Staffing

Oro Valley, AZ โ€ข On-site

$35 - $40/hr

Contractor

Re-posted 13 days ago


Job description

Position: Project Manager (Temp Assignment)
Duration: 6 months – 1 year
Shift: 1st Shift

Job Description:
We are seeking an experienced Project Manager to support commercial aerospace engineering projects. This is a temporary assignment with an opportunity to work on dynamic projects in a collaborative environment.

Key Responsibilities:

  • Manage aerospace engineering projects, leading teams of 5+ members.

  • Interface with customers and facilitate technical discussions.

  • Develop, track, and maintain project plans using Microsoft Project and Project Online (experience with Project Server is a plus).

  • Perform data analysis and generate project reporting using MS Excel, Power BI, Power Query, SQL, and other reporting tools.

  • Ensure projects are delivered on time, within scope, and within budget.

Qualifications:

  • 2–5 years of project management experience, preferably in commercial aerospace engineering.

  • Strong leadership and team management skills.

  • Excellent communication and customer-facing skills.

  • Proficiency in Microsoft Project and Project Online; Project Server experience is a bonus.

  • Strong analytical skills and experience with data reporting tools (Excel, Power BI, Power Query, SQL, etc.).

Why Join Us:

  • Work on cutting-edge aerospace projects.

  • Temporary assignment with competitive pay.

  • Opportunity to collaborate with skilled engineers and project teams.