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Customer Experience Project Manager Jobs in Arizona

TalentForge360

Project Manager

Phoenix, AZ · On-site

Job brief One of our Healthcare client is looking for an experienced Project Manager to manage organization of key client projects. What does a Project Manager do? As the project manager, your job ...

Benepass

Manager, Customer Experience

Chandler, AZ · On-site

Magazine's Best Workplaces of 2023 TEAM & ROLE As the Manager of Customer Experience, you will report to the Senior Director of Customer Experience and lead a growing team of Customer Experience ...

CDM Investment Group

Project Manager

Phoenix, AZ · On-site

E&K of Phoenix is looking for an experienced Project Manager with strong leadership, organizational ... Developing and maintaining strong customer relationships. * Coordinating material purchases and ...

CDM Investment Group

Project Manager

Phoenix, AZ · On-site

E&K of Phoenix is looking for an experienced Project Manager with strong leadership, organizational ... Developing and maintaining strong customer relationships. * Coordinating material purchases and ...

pcg

Project Manager

Tempe, AZ · On-site

PCI is seeking an experienced Project Manager for its Masthead International, Inc (MII) - 521 Tempe ... Initiate and maintain customer contact which will enable securements and profitable execution of ...

Amteck, LLC

Project Manager

Tucson, AZ · On-site

Amteck is seeking an experienced Project Manager to lead complex electrical construction projects ... Build and maintain strong client relationships while ensuring exceptional customer service * Manage ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

CDM

Project Manager

Phoenix, AZ

E&K of Phoenix is looking for an experienced Project Manager with strong leadership, organizational ... Developing and maintaining strong customer relationships. * Coordinating material purchases and ...

Unio Digital

Project Manager

Tucson, AZ

We are seeking an experienced project manager to join our small but passionate team. The successful ... Client-oriented approach with a passion for delivering high-quality customer service. * Excellent ...

Paychex

Manager, Customer Experience

Tempe, AZ · Remote

$98K - $155K/yr

Overview The Manager, Customer Experience (CX) will be primarily responsible for managing a customer insights program to support internal and external client experience, sharing these insights with ...

Unio Digital

Project Manager

Tucson, AZ

We are seeking an experienced project manager to join our small but passionate team. The successful ... Client-oriented approach with a passion for delivering high-quality customer service. * Excellent ...

Unió Digital

Project Manager

Tucson, AZ · On-site

We are seeking an experienced project manager to join our small but passionate team. The successful ... Client-oriented approach with a passion for delivering high-quality customer service. * Excellent ...

Five Below

Customer Experience Manager

Bullhead City, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Unio Digital

Project Manager

Tucson, AZ · On-site

We are seeking an experienced project manager to join our small but passionate team. The successful ... Client-oriented approach with a passion for delivering high-quality customer service. * Excellent ...

Phoenix Staff

Project Manager

Phoenix, AZ · Hybrid

Hybrid Position Summary Phoenix Staff is seeking an experienced Project Manager to oversee and coordinate technology-focused and business-related initiatives. This role is responsible for guiding ...

Five Below

Customer Experience Manager

Buckeye, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Unio Digital

Project Manager

Tucson, AZ

We are seeking an experienced project manager to join our small but passionate team. The successful ... Client-oriented approach with a passion for delivering high-quality customer service. * Excellent ...

Five Below

Customer Experience Manager

Bullhead City, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

Five Below

Customer Experience Manager

Phoenix, AZ · On-site

$18.15/hr

... experience. * Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. * Responsible for leading front end operations ...

American Vision Partners

Project Manager

Tempe, AZ

Project management experience in healthcare preferred * Project Management Professional Certification (PMP) preferred * ADKAR training preferred * Experience working with and presenting deliverables ...

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Showing results 21-40

All JobsCustomer Experience Project JobsCustomer Experience Project Manager JobsCustomer Experience Project Manager Jobs in Arizona

Customer Experience Project Manager information

See Arizona salary details

$34K

$84.7K

$106.2K

How much do customer experience project manager jobs pay per year?

As of Aug 24, 2026, the average yearly pay for customer experience project manager in Arizona is $84,735.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,900.00 and $97,400.00 per year, depending on experience, location, and employer.

What does a customer experience project manager do?

A Customer Experience Project Manager is responsible for overseeing projects aimed at improving the overall experience customers have with a company. They coordinate cross-functional teams, analyze customer feedback, and implement strategies to enhance customer satisfaction. Their work often involves project planning, process optimization, and measuring project success through customer-centric metrics. The ultimate goal is to ensure that every touchpoint with the company meets or exceeds customer expectations.

How does a customer experience project manager typically collaborate with other departments to improve customer satisfaction?

Customer Experience Project Managers often work cross-functionally, partnering with teams such as marketing, customer support, product development, and IT to identify pain points and implement solutions that enhance the overall customer journey. Collaboration involves regular meetings, data sharing, and joint problem-solving to ensure that initiatives align with business goals and customer needs. Building strong relationships and facilitating clear communication across departments are essential for driving impactful projects and maintaining a customer-centric culture.

What are the key skills and qualifications needed to thrive as a customer experience project manager, and why are they important?

To thrive as a Customer Experience Project Manager, you need expertise in project management, customer journey mapping, and a solid understanding of customer experience principles, usually supported by a degree in business or a related field. Proficiency with project management tools (such as Asana or Jira), CRM platforms, and certifications like PMP or CXPA are often expected. Strong communication, problem-solving, and stakeholder management skills help you lead cross-functional teams and drive customer-focused initiatives. These skills are crucial for delivering seamless experiences and ensuring projects align with organizational goals and customer needs.

What is the difference between Customer Experience Project Manager vs Customer Service Manager?

AspectCustomer Experience Project ManagerCustomer Service Manager
Primary FocusOverseeing customer experience improvement projectsManaging customer service teams and daily support operations
Required SkillsProject management, customer journey analysis, cross-functional coordinationTeam leadership, conflict resolution, customer communication
Work EnvironmentProject-based, cross-departmental collaborationCustomer support centers, call centers, service teams
Common CertificationsPMP, Six Sigma, CX certificationsCRM certifications, customer service training

The Customer Experience Project Manager focuses on leading initiatives to enhance overall customer experience through projects, while the Customer Service Manager manages daily customer support operations. Both roles require strong communication skills, but the Project Manager emphasizes strategic improvements, whereas the Service Manager concentrates on team management and service quality.

What are popular job titles related to Customer Experience Project Manager jobs in Arizona?

For Customer Experience Project Manager jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Customer Experience Project Manager jobs in Arizona look for?

The top searched job categories for Customer Experience Project Manager jobs in Arizona are:

What cities in Arizona are hiring for Customer Experience Project Manager jobs?

Cities in Arizona with the most Customer Experience Project Manager job openings:

Customer Experience Project Manager jobs near you
Infographic showing various Customer Experience Project Manager job openings in Arizona as of August 2026, with employment types broken down into 95% Full Time, and 5% Contract. Highlights an 100% In-person job distribution, with an average salary of $84,735 per year, or $40.7 per hour.

Project Manager

TalentForge360

Phoenix, AZ • On-site

Full-time

Re-posted 18 days ago

Job description


 Job Description:

Job brief

One of our Healthcare client is looking for an experienced Project Manager to manage organization of key client projects.

What does a Project Manager do?

As the project manager, your job will be to coordinate people and processes to ensure that our projects are delivered on time and produce the desired results. You will be the go-to person for everything involving a project’s organization and timeline.

Project Manager Duties

Specific project manager responsibilities include developing detailed project plans, ensuring resource availability and allocation and delivering every project on time within budget and scope.

Project Manager Requirements

Project managers should have a background in business skills, management, budgeting and analysis. You should be an excellent communicator and comfortable managing multiple tasks. you also need to be a team player and have a problem-solving aptitude.

Responsibilities

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility 
  • Ensure resource availability and allocation
  • Develop a detailed project plan to track progress
  • Use appropriate verification techniques to manage changes in project scope, schedule and costs
  • Measure project performance using appropriate systems, tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation

Requirements and skills

  • Great educational background, preferably in the fields of computer science or engineering for technical project managers
  • Proven working experience as a project administrator in the information technology sector
  • Solid technical background, with understanding or hands-on experience in software development and web technologies
  • Excellent client-facing and internal communication skills 
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Strong working knowledge of Microsoft Office
  • PMP / PRINCE II certification is a plus


  Required Skills:

Project Documentation
Working Experience
Web Technologies
Healthcare
Software Development
Risk Management
Availability
Budgeting
Information Technology
Computer Science
Vendors
Documentation
Software
Microsoft Office
Engineering
Business
Communication
Science
Management

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