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Customer Experience Operations Manager Jobs in Utah

Customer Experience Specialist

Logan, UT ยท On-site

$15.25 - $19.25/hr

... keeping daily operations running smoothly. The position requires someone who learns software ... System Management: Accurately process transactions within Shopify, ticketing software, and ...

Customer Experience Specialist

Logan, UT ยท On-site

$15.25 - $19.25/hr

... keeping daily operations running smoothly. The position requires someone who learns software ... System Management: Accurately process transactions within Shopify, ticketing software, and ...

Operations Manager

West Valley City, UT ยท On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education: High School diploma or equivalent preferred ...

New

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

West Valley City, UT ยท On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

... 4 years of customer service experience * Prior experience or strong interest in the fitness ... The Operations Manager must be intimately knowledgeable and up to date on all current company ...

Operations Manager

American Fork, UT ยท On-site

$20 - $34/hr

Customer service leadership Unlike the Store Manager in Training position, the Operations Manager ... Experience as a retail manager or supervisor Education High School diploma or equivalent preferred ...

New

Showing results 21-40

Customer Experience Operations Manager information

See Utah salary details

$40.5K

$112.6K

$123.4K

How much do customer experience operations manager jobs pay per year?

As of Aug 7, 2026, the average yearly pay for customer experience operations manager in Utah is $112,592.00, according to ZipRecruiter salary data. Most workers in this role earn between $122,000.00 and $122,000.00 per year, depending on experience, location, and employer.

How does a customer experience operations manager typically collaborate with other departments to improve the customer journey?

A Customer Experience Operations Manager regularly works cross-functionally with teams such as product development, marketing, sales, and customer support to identify pain points and streamline processes impacting the customer journey. They often facilitate meetings, analyze feedback, and coordinate initiatives that align customer needs with business objectives. Effective collaboration ensures a unified approach to delivering consistent and high-quality experiences at every customer touchpoint, making relationship-building and strong communication skills essential in this role.

What is the difference between Customer Experience Operations Manager vs Customer Service Manager?

AspectCustomer Experience Operations ManagerCustomer Service Manager
Primary FocusOptimizing overall customer experience and operational efficiencyManaging customer service teams and resolving customer issues
Required SkillsData analysis, process improvement, cross-department coordinationTeam leadership, communication, conflict resolution
Work EnvironmentCross-functional teams, strategic planningCustomer support centers, direct team management
Common UsageUsed in organizations focusing on customer journey and experience enhancementUsed in organizations emphasizing direct customer support and issue resolution

The Customer Experience Operations Manager focuses on improving the overall customer journey and operational processes, often working across departments. In contrast, the Customer Service Manager primarily manages customer support teams to handle direct customer issues. Both roles require strong communication skills, but the Operations Manager emphasizes strategic improvements, while the Service Manager concentrates on team management and issue resolution.

What are the key skills and qualifications needed to thrive as a customer experience operations manager?

To thrive as a Customer Experience Operations Manager, you need expertise in process optimization, data analysis, and customer service management, often supported by a bachelor's degree in business, management, or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and workflow management systems is typically required. Strong leadership, problem-solving abilities, and excellent communication skills help you motivate teams and resolve customer issues effectively. These skills ensure operational efficiency, drive customer satisfaction, and support continuous improvement in customer experience.
What are popular job titles related to Customer Experience Operations Manager jobs in Utah? For Customer Experience Operations Manager jobs in Utah, the most frequently searched job titles are:
What cities in Utah are hiring for Customer Experience Operations Manager jobs? Cities in Utah with the most Customer Experience Operations Manager job openings:
Infographic showing various Customer Experience Operations Manager job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $112,592 per year, or $54.1 per hour.

Customer Experience Associate

Employee Management Group

Nephi, UT โ€ข On-site

$14.75 - $19.75/hr

Other

Re-posted 22 days ago


Job description

Customer Experience Associate provide assistance to customers, greeting patrons, helping locate products, ensuring the store is organized, and operating the cash register. They have excellent customer service skills with a focus on prompt, efficient, and courteous service. Hours vary based on the employer; on-the-job-training is typically offered.
Customer Experience Associate Duties and Responsibilities
While their employer determines customer experience associates' day-to-day duties, there are many core tasks associated with the role. Based on our analysis of job listings, these include:
Customer Interaction
Customer experience associate are on the front lines interacting with patrons. They welcome them, answer questions related the products and services offered, and direct them to key locations within the store (a product aisle, the manager's office, bathroom, etc.), maintaining a helpful and positive attitude in all interactions.
Store and Merchandise Maintenance
Customer experience associate arrange merchandise, stock shelves, manage store displays, and ensure all areas are clean and neat. This can include taking out trash, dusting, mopping floors, and other cleaning duties as necessary. They also open and close the store, depending on shifts. Customer experience associate are expected to keep track of inventory, notifying their manager when something is running low or ordering new inventory as needed.
Operate Cash Register
Customer experience associate operate the cash register, processing customer payments, handling cash, debit, and credit transactions, and balancing the cash drawer. Cash register types vary by employer.
Customer Experience Associate Skills and Qualifications
Customer experience associate have a passion for customer service. The ideal candidate works well with different personality types, enjoys helping others, and upholds a strong sense of cleanliness and organization. Employers prefer candidates who possess the following abilities:

  • Strong communication skills - to interact with many types of people, including customers, supervisors, and vendors, keeping things running smoothly, training new staff, working with vendors to place accurate inventory orders, and assisting customers with questions and purchases
  • Detail-oriented - in fast-paced environments, it is important to be a strong performer under pressure and to be able to multitask while offering excellent customer service, checking inventory levels, managing the cash register, and interacting with staff
  • Problem-solving - from working independently without an immediate supervisor for extended periods of time to dealing with tricky customer situations or possible security issues, customer experience associates do their best to find solutions or diffuse situations in a safe manner

Apply here to work with the Park N Pump Sinclair on Main Street Location in Nephi.