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Customer Engineer Jobs in Kentucky (NOW HIRING)

$150 - $210/hr

Partner with the customer's executive and engineering leadership to co-author product roadmaps, define engineering project scopes, and align development with their long-term business goals. Act as ...

New

The Solutions Engineer will be responsible for delivering technical solutions, integrating the Oden platform, and ensuring customer success through close collaboration with various teams and ...

Our passion is innovation and a commitment to making our customers successful. Learn more about us at Hydro-Gear.com. The Product Engineer will manage technical projects, support existing production ...

Adept at leading customer bids and projects from concept through execution, whether starting from a ... Create and review detailed engineering designs, system calculations, and layout drawings for parcel ...

Senior Power & Controls Engineer

Catlettsburg, KY · On-site

$93K - $142K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

The Senior Power & Controls Engineer prepares complete design packages, including construction scope of work, for complex projects that meet design intents and customer expectations. Designs are well ...

Customer Liaison * Lead technical contact for the customer on assigned projects. All technical ... Maintains a project's engineering schedule for all assigned projects by coordinating tasks with ...

Customer Liaison * Lead technical contact for the customer on assigned projects. All technical ... Maintains a project's engineering schedule for all assigned projects by coordinating tasks with ...

Showing results 21-40

Customer Engineer information

See Kentucky salary details

$33.9K

$68.2K

$94.2K

How much do customer engineer jobs pay per year?

As of Aug 14, 2026, the average yearly pay for customer engineer in Kentucky is $68,239.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,800.00 and $78,200.00 per year, depending on experience, location, and employer.

How does a customer engineer typically collaborate with sales and product teams to address client needs?

Customer Engineers play a crucial role in bridging the gap between clients and internal teams. They often join sales representatives during client meetings to provide technical expertise, clarify product capabilities, and address technical concerns in real time. Additionally, they work closely with product teams to relay customer feedback, suggest improvements, and stay updated on new features or releases. This collaboration ensures that customer requirements are met efficiently, and that both pre-sales and post-sales technical support are aligned with the company's offerings.

What is a customer engineer?

Customer Engineers are technical professionals who provide support, installation, maintenance, and troubleshooting services for a company's products or systems, often directly at customer sites. They act as a bridge between the company and its clients, ensuring that technical issues are resolved swiftly and customer satisfaction is maintained. Customer Engineers may work in various industries, such as IT, manufacturing, or electronics, and are often responsible for training clients on product usage. Their role requires strong technical knowledge, communication skills, and the ability to solve problems efficiently.

What is the difference between Customer Engineer vs Technical Support Engineer?

AspectCustomer EngineerTechnical Support Engineer
Required CredentialsBachelor's degree in engineering, computer science, or related field; certifications like Cisco, Microsoft are commonAssociate or bachelor's degree; certifications like CompTIA, Cisco, or vendor-specific certifications
Work EnvironmentCustomer sites, offices, or remote; involved in pre-sales, deployment, and post-sales supportCall centers, support centers, or remote; focused on troubleshooting and issue resolution
Employer & Industry UsageTech companies, networking firms, cloud providers; involved in client solutions and technical consultingIT service providers, hardware/software vendors; primarily troubleshooting and support roles

In summary, Customer Engineers typically have a broader role involving pre-sales, deployment, and ongoing support, often working directly with clients and requiring certifications in networking or cloud technologies. Technical Support Engineers focus mainly on troubleshooting and resolving technical issues, usually within support centers. Both roles require technical certifications but differ in scope and work environment.

What are the key skills and qualifications needed to thrive as a customer engineer, and why are they important?

To thrive as a Customer Engineer, you need a strong background in technical troubleshooting, systems integration, and relevant industry knowledge, often supported by a degree in computer science or engineering. Familiarity with operating systems, cloud platforms, networking tools, and certifications such as CompTIA, Microsoft, or Cisco are typically required. Excellent problem-solving abilities, communication, and customer service skills distinguish top performers in this role. These competencies ensure you can effectively resolve complex technical issues while delivering a positive client experience.

What are the most commonly searched types of Customer Engineer jobs in Kentucky?

The most popular types of Customer Engineer jobs in Kentucky are:

What are popular job titles related to Customer Engineer jobs in Kentucky?

For Customer Engineer jobs in Kentucky, the most frequently searched job titles are:

Infographic showing various Customer Engineer job openings in Kentucky as of August 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $68,239 per year, or $32.8 per hour.

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago


Schweitzer Engineering Laboratories rating

9.1

Company rating: 9.1 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

5th of 157 rated electronics manufacturers


Job description

The devices we make at SEL are embedded in the power grid. They prevent blackouts. They make outages safer and shorter in duration; they add cybersecurity, automation, and communication. They use cutting-edge technologies and operate at speeds that push other pieces of the grid to go faster. As an Automation Engineer - Commissioning in Engineering Services, you'll provide solutions and services that help our customers protect and control critical electrical infrastructure and power systems worldwide.
As a Project Engineer - Commissioning a typical day might include the following:
  • Commissioning, functionally testing, troubleshooting and diagnosing issues relating to control system logic, communications, input/outputs, and field wiring while at customer locations.
  • Contributing to Power System Automation designs and logic/HMI development, functional testing, and documentation while in office.
  • Completing and implementing assigned work within agreed upon scope, schedule and budget to a high level of quality and safety.
  • Participating in the preparation of functional design specifications.
  • Preparing and maintaining detailed design documents, reports, checklists, test reports, and deliverables.
  • Following and applying SEL Values, Principles of Operations, and World Class Manufacturing Principles.
  • Understand. Create. Simplify.
  • Other duties as assigned.

This job might be for you if you have:
  • B.S. in Electrical Engineering or relevant discipline or significant experience in automation and commissioning of power control systems.
  • 2+ years relevant application experience with electric power systems, industry practices, and automation/power systems
  • Good knowledge of electric power system protection and control, integration and/or automation and communications applications
  • Willing to travel both domestically and internationally a minimum of 60% based on focus area
  • Ability to learn new skills and assume new responsibilities
  • Ability to work cooperatively in a team environment
  • Background check results satisfactory to SEL
  • Negative drug test result(s)

Competitive pay. Superior benefits. Inspiring work.
People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
  • We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
  • We offer top tier medical, prescription, dental, vision, life, and disability insurance.
  • We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
  • We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
  • Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.

Pay Range Data
We anticipate filling this position as a Project Engineer II $90,000 - $150,000. We are open to reviewing additional candidates with more or less experience and the salary range may differ if filled at a different level. Our salary ranges are determined by job and responsibility. We base our starting pay offer and title job-related factors such as candidate experience, training, knowledge, and skills
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at careers@selinc.com.
SEL is an Equal Opportunity Employer: Vets/Disabled.

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