Customer Engagement Associate Jobs (NOW HIRING)

At the YWCA of Binghamton and Broome County, we believe every donation, every event, every volunteer, and every community connection has the power to change someone's life.

We're looking for an organized, energetic, and people-oriented Community Engagement Associate to join our team. If you're someone who enjoys building relationships, coordinating events, staying organized, creating professional marketing materials, and being part of meaningful work that strengthens our community, we'd love to meet you.

This is an opportunity to become an integral part of our fundraising and community engagement efforts while gaining valuable experience in nonprofit development, donor relations, event management, and marketing.

Whether you're looking to grow your nonprofit career or see yourself moving into marketing, communications, fundraising, or community engagement in the future, this role provides an outstanding foundation with opportunities for professional growth and expanded responsibilities over time.

Every day is different, but your work will directly support the mission of the YWCA by helping secure the resources that make our programs possible.

You'll:

• Support the Head of Development in planning and executing fundraising initiatives and community engagement activities.
• Process donations and maintain accurate donor records.
• Prepare donor acknowledgements and stewardship communications.
• Assist with fundraising campaigns, sponsorships, grants, and donor outreach.
• Coordinate volunteers supporting the Development Department.
• Help organize fundraising events from planning through execution.
• Represent the YWCA at community events and outreach opportunities.
• Create flyers, invitations, brochures, presentations, and other promotional materials using Canva.
• Coordinate departmental projects, schedules, communications, and administrative activities.
• Run occasional business-related errands and assist with event logistics.
• Help ensure every donor, volunteer, and community partner has an exceptional experience with the YWCA.

We're seeking someone who is:

• Highly organized and detail-oriented.
• Friendly, professional, and comfortable communicating with people by phone, email, and in person.
• Tech-savvy and proficient with Microsoft Word, basic Excel, and Canva.
• Able to manage multiple projects while maintaining accuracy.
• Self-motivated with a willingness to jump in wherever needed.
• Passionate about serving the community and supporting a mission-driven organization.

Experience in fundraising, event planning, nonprofit administration, marketing, communications, or customer service is helpful—but equally important is a positive attitude, strong work ethic, and a desire to learn and grow.

Event planning or event management experience is highly preferred.

When you join the YWCA, you're joining a team that's passionate about making a difference—not only for our community, but for one another.

We offer a competitive and comprehensive benefits package, including:

• Medical and dental insurance
• Approximately 30 days of paid time off annually, including vacation, personal time, sick leave, and holidays
• Pension plan with an annual employer contribution equal to 7% of your salary after two years of eligible employment
• Professional development and career growth opportunities
• Quarterly employee engagement events
• Employee Assistance Program (EAP)
• A collaborative, mission-driven workplace where your work truly matters

• Full-time (40 hours per week), non-exempt position
• On-site position based in Binghamton, NY
• Valid New York State driver's license required
• Reliable personal vehicle available for local business travel and errands
• Ability to occasionally work evenings and weekends for fundraising and community events
• Ability to lift up to 50 pounds

Hourly Rate Range: $19.00 - $21.00

The YWCA of Binghamton and Broome County is dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. Through housing, domestic violence services, early childhood education, health initiatives, and community programming, we work every day to create a stronger, more equitable community.

If you're looking for a career where your talents help create meaningful change—and where you can continue to grow professionally—we encourage you to apply.

The YWCA of Binghamton and Broome County is an Equal Opportunity Employer committed to building a diverse and inclusive workplace. We recruit, hire, develop, and promote qualified individuals without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, transgender status, national origin, age, disability, genetic information, marital status, familial status, military or veteran status, domestic violence victim status, arrest or conviction record as permitted by law, or any other characteristic protected by applicable federal, state, or local law.

Consistent with our mission, we are committed to fostering an environment where employees from all backgrounds feel welcomed, respected, supported, and empowered to succeed. We encourage applicants whose experiences, perspectives, and identities strengthen our ability to serve the diverse communities of Broome County.

Powered by JazzHR

ndz8giWglR