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Customer Engagement Associate Jobs (NOW HIRING)

Imagine Pediatrics

Patient Engagement Associate

OR · Remote

... Patient Engagement Associate with Imagine Pediatrics, you will be responsible for telephonic ... Minimum of one (1) year of experience working in an outreach, customer service, or call center ...

Valitana LLC

Client Engagement Associate

Stamford, CT · On-site

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong ... Demonstrated ability to analyze data and translate customer feedback into meaningful insights.

Valitana LLC

Client Engagement Associate

Stamford, CT · On-site

$85K - $105K/yr

Position Overview Valitana is seeking a Client Engagement Associate to build and maintain strong ... Demonstrated ability to analyze data and translate customer feedback into meaningful insights.

CAI

Customer Engagement Lead

Middletown, PA · On-site

$92 - $102/hr

Customer Engagement Lead Req number: R7692 Employment type: Full time Worksite flexibility ... Hybrid Who we are CAI is a global services firm with over 9,000 associates worldwide and a yearly ...

Penske

Manager - Customer Engagement

Reading, PA · On-site

The Manager-Customer Engagement is responsible for helping design and maintain our digital presence ... We are looking for someone who can manage a small team of associates, learn fast and is determined ...

EAB

Research Partner Engagement Associate

Washington, DC · On-site

Research Partner Engagement Associate As a member of the EAB Research Partner Engagement team, this ... Exposure to CRM systems, email platforms, or event management tools * Interest in and willingness ...

ARS

Customer Engagement Representative

San Jose, CA

$20 - $30/hr

We're hiring Retail Sales Associate to work inside major home improvement retail locations. This is a sales role focused on customer engagement, lead generation, and appointment setting by ...

Penske

Manager - Customer Engagement

Reading, PA

The Manager-Customer Engagement is responsible for helping design and maintain our digital presence ... We are looking for someone who can manage a small team of associates, learn fast and is determined ...

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Customer Engagement Associate information

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$23K

$47K

$72.5K

How much do customer engagement associate jobs pay per year?

As of Jun 8, 2026, the average yearly pay for customer engagement associate in the United States is $46,962.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $55,500.00 per year, depending on experience, location, and employer.

What are Customer Engagement Associates?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Customer Engagement Associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a Customer Engagement Associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What cities are hiring for Customer Engagement Associate jobs? Cities with the most Customer Engagement Associate job openings:
What are the most commonly searched types of Customer Engagement jobs? The most popular types of Customer Engagement jobs are:
What states have the most Customer Engagement Associate jobs? States with the most job openings for Customer Engagement Associate jobs include:
Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in the United States as of May 2026, with employment types broken down into 54% Full Time, and 46% Part Time. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $46,962 per year, or $22.6 per hour.
HL Engagement Associate

HL Engagement Associate

YMCA of Columbia-Willamette

Sherwood, OR • On-site

Part-time

Posted 16 days ago

Job description

Job Type
Part-time
Description
MEMBERSHIP ENGAGEMENT ASSOCIATE
Job Type: Part Time
Sherwood, OR• Healthy Living Membership Engagement / Welcome Center / Evenings and Weekends
Description
Being the face for the YMCA is a great experience to meet new people. Do you enjoy being the first person to welcome someone and make them feel at home. If you are a problem-solver, listener, enjoys working in a team, thrives in a fast-pace, multi-tasking role then you found the right place to work here at the YMCA!
Looking for someone available from 3-9:15pm on weekdays and weekend hours.
The YMCA of Columbia-Willamette is a mission driven organization, which seeks individuals who are enthusiastic and passionate about our mission and vision. We do this by putting the Christian principles of love, respect, honesty, responsibility and service into practice.?
Staff Benefits
  • Free Household Gym Membership
  • Free Group Fitness Classes
  • Free Pool Access
  • Program Discounts
  • Paid Sick Leave
  • Tuition Reimbursement Opportunities
  • Opportunities for Growth/Leadership
  • Build your Resume
  • Work with your friends
  • Engage with your community
  • Flexible working hours (part time - up to 30 hrs. /week) based on your availability

Objective
To provide excellent customer service in a professional and knowledgeable manner while improving the lives of members through healthy living, youth development and social responsibility. Individual will be working in a fast paced, friendly environment where one builds relationships with staff, guests and members from children to seniors.
Requirements
Job Responsibilities
Under the direction of the Healthy Living Leader & team this position is responsible for all duties in the Membership Department. Duties include greeting all persons who enter the facility and referring/directing those to the proper department, answering phones, giving tours, assist in membership recruitment and retention efforts of the Membership Department, administrative tasks of the front desk, registering members into programs and memberships.
Minimum Qualifications
• 2+ years customer service experience
• 18+ years of age
• Customer-oriented mindset
• Amazing interpersonal and communication skills
• Ability to handle multiple tasks at once
• Great Team Player
• Ability to work nights and weekends required

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