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Customer Engagement Associate Jobs in Indiana (NOW HIRING)

BVM Agency Inc

Promotions & Events Associate

Gary, IN · On-site

Promotions & Events Associate BVM Agency Inc is seeking motivated and outgoing individuals to join ... This entry-level position offers hands-on experience in customer engagement, promotional marketing ...

BVM Agency Inc

Promotions & Events Associate

Gary, IN · On-site

Promotions & Events Associate BVM Agency Inc is seeking motivated and outgoing individuals to join ... This entry-level position offers hands-on experience in customer engagement, promotional marketing ...

BVM Agency Inc

Promotions & Events Associate

Gary, IN · On-site

Promotions & Events Associate BVM Agency Inc is seeking motivated and outgoing individuals to join ... This entry-level position offers hands-on experience in customer engagement, promotional marketing ...

Variety Stores LLC

Customer Service Associate

Marion, IN

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

Variety Stores LLC

Customer Service Associate

Anderson, IN

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

Variety Stores LLC

Customer Service Associate

Jasper, IN

$13 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

Roses Discount Stores

Customer Service Associate

Marion, IN · On-site

$13 - $18/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

Roses Discount Stores

Customer Service Associate

Anderson, IN · On-site

$12.50 - $17.25/hr

Summary As a Roses/Roses Express Customer Service Associate you will be responsible for providing ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

Big Lots

Customer Service Associate

Jasper, IN · On-site

$13 - $17.75/hr

Summary As a Big Lots Customer Service Associate you will be responsible for providing excellent ... Duties and Responsibilities: • Provides customer engagement in positive and approachable manner ...

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All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Indiana

Customer Engagement Associate information

See Indiana salary details

$21.9K

$44.7K

$69K

How much do customer engagement associate jobs pay per year?

As of Jul 24, 2026, the average yearly pay for customer engagement associate in Indiana is $44,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,300.00 and $52,800.00 per year, depending on experience, location, and employer.

What are Customer Engagement Associates?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a Customer Engagement Associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a Customer Engagement Associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What are the most commonly searched types of Customer Engagement jobs in Indiana? The most popular types of Customer Engagement jobs in Indiana are:
What cities in Indiana are hiring for Customer Engagement Associate jobs? Cities in Indiana with the most Customer Engagement Associate job openings:
Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Indiana as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $44,687 per year, or $21.5 per hour.

Promotions & Events Associate

BVM Agency Inc

Gary, IN • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Promotions & Events Associate

BVM Agency Inc is seeking motivated and outgoing individuals to join our growing team as Event Marketing & Customer Engagement Associates in the Merrillville, IN area.

This entry-level position offers hands-on experience in customer engagement, promotional marketing, and enrollment support. You'll work directly with customers at retail locations and community events, helping educate individuals about renewable energy programs and assisting eligible customers through the enrollment process.

If you enjoy meeting new people, working in a team environment, and building valuable professional skills, we'd love to meet you.

What You'll Do

  • Represent renewable energy programs at retail locations, promotional events, and community outreach campaigns

  • Engage directly with customers to educate them on available program benefits and enrollment opportunities

  • Answer customer questions and provide accurate information about services and promotions

  • Assist eligible customers through the enrollment process

  • Support event setup, execution, and breakdown as needed

  • Track customer interactions and enrollment activity accurately

  • Collaborate with team members and leadership to achieve campaign goals

  • Maintain a professional and positive brand presence during all customer interactions

What We're Looking For

  • Outgoing, friendly, and confident personality

  • Strong communication and people skills

  • Positive attitude and strong work ethic

  • Comfortable working in a fast-paced, customer-facing environment

  • Team-oriented mindset with a willingness to learn

  • Customer service, retail, hospitality, or sales experience is a plus but not required

  • Must be authorized to work in the United States

What We Offer

  • Weekly base pay plus performance-based bonuses

  • Paid training and ongoing mentorship

  • Leadership development and advancement opportunities

  • Supportive, team-oriented work environment

  • Professional networking and travel opportunities

  • Real-world experience in marketing, customer engagement, and business development

Join BVM Agency Inc and build valuable career skills while helping customers learn about energy-saving programs available in their community.