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Customer Engagement Associate Jobs in Florida (NOW HIRING)

Advocate

Client Engagement Associate

Orlando, FL · Remote

... encourage engagement. * Guide potential claimants through Advocate's online Onboarding Flow ... Communicate with LTD customers for assistance reaching potential CLs and status updates * Maintain ...

Tjx

Customer Engagement Coordinator

Wesley Chapel, FL · On-site

$15 - $15.50/hr

Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and ...

Advocate

Client Engagement Associate

Orlando, FL · On-site +1

... encourage engagement. * Guide potential claimants through Advocate's online Onboarding Flow ... Communicate with LTD customers for assistance reaching potential CLs and status updates * Maintain ...

Opendoor

Homeowner Engagement Associate

Miami, FL · On-site

About the Role We're hiring a Homeowner Engagement Associate (SDR) to own one of the highest ... Customer-First Every seller you talk to is in the middle of one of the biggest financial decisions ...

Tjx

Customer Engagement Coordinator

Seminole, FL · On-site

$15 - $15.50/hr

Ensures an excellent customer experience by engaging and interacting with all customers, and ... Trains and mentors Associates on established merchandising and processing principles * Ensures ...

Opendoor

Homeowner Engagement Associate

Miami, FL · On-site

About the Role We're hiring a Homeowner Engagement Associate (SDR) to own one of the highest ... Customer-First Every seller you talk to is in the middle of one of the biggest financial decisions ...

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Customer Engagement Associate information

See Florida salary details

$17.2K

$35.1K

$54.2K

How much do customer engagement associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer engagement associate in Florida is $35,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $41,500.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Customer Engagement jobs in Florida?

The most popular types of Customer Engagement jobs in Florida are:

What cities in Florida are hiring for Customer Engagement Associate jobs?

Cities in Florida with the most Customer Engagement Associate job openings:

Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,094 per year, or $16.9 per hour.

Customer Engagement Associate - Pensacola, FL

Pensacola, FL • On-site

Skywalk Group
Recruiting and Staffing Services • 51 - 200 employees
Learn more about Skywalk Groupexternal

Other

Medical, Dental, Vision, Life, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Do you thrive on planning engaging events, managing marketing projects, and collaborating across teams?
Pegasus Laboratories, Inc., an innovative veterinary pharmaceutical and medical product company, is hiring an Event Marketing Specialist to join the team in Pensacola, FL. This position offers the opportunity to collaborate across Marketing, Medical Affairs, and it's designed with growth in mind, providing a pathway toward future advancement into Product Management or Program Management!
As an Event Marketing Specialist, you'll play a key role in planning and executing conferences and tradeshows, managing marketing collateral, tracking budgets, and supporting cross-functional marketing programs. This is an excellent opportunity for a highly organized, detail-oriented professional who enjoys managing projects, building relationships, and contributing to the success of a growing organization!
Position Responsibilities:
• Lead the planning and execution of marketing-sponsored conferences and tradeshows, including budgeting, logistics, vendor management, booth coordination, promotional materials, and on-site support
• Research event opportunities and collaborate with Marketing, Medical Affairs, and Sales teams to develop annual tradeshow strategies and maximize marketing impact
• Manage the annual marketing events calendar, coordinating conferences, customer meetings, product promotions, and sponsored events across multiple business channels
• Track and manage marketing budgets, process vendor invoices, identify cost-saving opportunities, and support quarterly budget reconciliation efforts
• Oversee marketing literature and collateral platforms, ensuring materials remain accurate, compliant, accessible, and up to date for Marketing, Medical Affairs, and Sales teams
Position Requirements:
• Bachelor's degree required; advanced degree preferred
• 3+ years of project management experience, with tradeshow or event management experience preferred
• Experience managing budgets and vendor relationships, with basic accounting knowledge preferred
• Strong organizational, communication, and problem-solving skills with the ability to manage multiple priorities independently
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); B2B and B2C marketing experience preferred, with emerging media experience a plus
• Ability to travel up to 35% annually, including attendance at industry conferences and tradeshows
Compensation & Benefits:
• Competitive Base Salary + Performance-based Bonus Opportunity
• Generous PTO, Paid Holidays & Parental Leave
• Medical, Dental, Vision, Life, Disability, FSA & even Pet Insurance
• Employee Ownership (ESOP)-we invest about 18% of your pay!
• Fitness and Tuition Reimbursement Programs
If you're looking for an opportunity to develop your marketing career, collaborate with cross-functional teams, and make a meaningful impact in the animal health industry, we'd love to hear from you-apply today!
PBI-Gordon Companies and its subsidiaries are proud to offer a comprehensive benefits package to eligible, full-time employees who work 30 hours per week or more. Full-time employees will become eligible to participate in benefits on the first of the month following their start date, unless stated otherwise below. (Note: Interns, temporary or part-time employees, do not qualify for eligibility.)
We are an Equal Employment Opportunity employer. All employment decisions, including hiring, promotion, compensation, training, and other terms of employment, are made based on qualifications, abilities, and performance, without regard to membership of a protected class and in compliance of federal, state, and/or local laws.

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