ZipRecruiter

Log In

1

Customer Engagement Associate Jobs in Florida (NOW HIRING)

CardWorks

Associate I, Fraud Engagement

Orlando, FL · On-site

The Associate I, Fraud & Non-Fraud Engagement serves as a front-line resource within a call center ... Updates and notates customer information within the operating system * Completes necessary steps to ...

Bubble Down HR LLC

Customer Service Associate

Tampa, FL · On-site

$15/hr

Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car ... This role combines customer engagement at the paystation with operational and maintenance tasks ...

previous pagenext page

Showing results 21-40

All JobsCustomer Engagement Associate JobsCustomer Engagement Associate Jobs in Florida

Customer Engagement Associate information

See Florida salary details

$17.2K

$35.1K

$54.2K

How much do customer engagement associate jobs pay per year?

As of Sep 1, 2026, the average yearly pay for customer engagement associate in Florida is $35,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $41,500.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the most commonly searched types of Customer Engagement jobs in Florida?

The most popular types of Customer Engagement jobs in Florida are:

What cities in Florida are hiring for Customer Engagement Associate jobs?

Cities in Florida with the most Customer Engagement Associate job openings:

Customer Engagement Associate jobs near you
Infographic showing various Customer Engagement Associate job openings in Florida as of August 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $35,094 per year, or $16.9 per hour.

Visitor Engagement Associate (part time)

Bok Tower Gardens

Lake Wales, FL • On-site

Part-time

Posted 20 days ago

Job description

Job Type
Part-time
Description
The primary duty of this position is to enhance the experience of visitors through courteous, friendly service and information throughout the Gardens. Individuals in this position will exhibit a high level of coordination of operations in guest services, ticket sales and cash handling. This position works weekdays and/or weekends as well as holidays and after-hour events/meetings.
Essential Job Functions
  • Provide excellent customer service to Bok Tower Gardens' daily visitors. Greet visitors in a courteous and professional manner and respond to questions/needs promptly.
  • Handle all transactional activities for visitors at the Gate and Information Desk including membership, admission, ticketing using BTG software.
  • Assist with events.
  • Responsibilities also include answering phone
  • Provide administrative support, manage and run reports.

In addition to the above, this position will provide support in one (1) of the areas identified below:
EL Retiro
  • Conduct informative, enthusiastic and accurate tours of the collection and exhibits.
  • Provide accurate information about El Retiro including, but not limited to, history, hours of operation, events and programs, directions, exhibits and general policies with enthusiasm and positivity.
  • Provide courteous and professional crowd control as needed.
  • Provide assistance as needed at El Retiro special events and unique tour scenarios.
  • Assist in a variety of staff operations, performing special projects and additional assignments as requested. Strive to build positive relationships with guests to promote repeat visitations.

Hammock Hollow
  • Set out learning materials in specific garden locations before the guests arrive Keep supplies stocked throughout shift
  • Tidy play areas tidy and remove any safety hazards
  • Greet guests warmly and enthusiastically; offer a friendly face for all children who wish to engage with you Be observant of unsafe risk-taking, offering other options
  • Model gentle care, interest and wonder for nature

School Field Trips
  • Review and understand standards and curriculum prior to facilitating the program Help set out learning materials in specific garden locations before the students arrive Greet students warmly and enthusiastically
  • Set a positive and fun tone for the program Foster respect for all individuals and their views
  • Facilitate each activity with the standards in mind, but be flexible and open to student learning that happens spontaneously and/or goes beyond the standards
  • Model gentle care, interest and wonder for nature
  • Encourage students to experience the gardens with their senses while respecting nature

Requirements
EDUCATION AND TRAINING:
  • HS Diploma/GED
  • Previous guest experience and customer service experience dealing with a high volume of visitor/public contact.
  • Excellent human relations skills to deal effectively with visitors/public in person or on the telephone preferred.
  • Ability to multi-task and stay abreast of and articulate current offerings; Ability to work independently, as well as part of a team, effectively.
  • Ability to interact and work harmoniously with a diverse staff and volunteers; Organized and detail oriented.
  • Previous money handling experience a plus.

Working Conditions:
  • Continual communication with staff, volunteers, visitors, and management
  • Occasional bending, stooping, reaching, crouching, or light lifting (up to 30 lbs.)
  • Continual or Prolonged periods of time standing and periodic walking through the Gardens
  • Ability to work outside in Florida weather year-round 5-10 hr. shifts or longer for special events

Bok Tower Gardens (BTG) is a Drug-Free workplace and an Equal Opportunity Employer M/F/Vets/Disabled. We base all aspects of employment including the decision to hire, promote, discipline, or discharge, on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
BTG participates in E-Verify. E-Verify is a registered trademark of the U.S. Department of Homeland Security. This business uses E-Verify in its hiring practices to achieve a lawful workforce.

Apply