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Customer Engagement Associate Jobs in Florida (NOW HIRING)

Description Client Engagement Manager Juda Eskew & Associates Full-Time In-Person Plantation, FL ... Experience in client service, account management, or customer success (preferably within accounting ...

Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car ... This role combines customer engagement at the paystation with operational and maintenance tasks ...

Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car ... This role combines customer engagement at the paystation with operational and maintenance tasks ...

Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car ... This role combines customer engagement at the paystation with operational and maintenance tasks ...

Must be available for weekends, holidays, and evenings Customer Service Associate Bubble Down Car ... This role combines customer engagement at the paystation with operational and maintenance tasks ...

Showing results 21-40

Customer Engagement Associate information

See Florida salary details

$17.2K

$35.1K

$54.2K

How much do customer engagement associate jobs pay per year?

As of Aug 12, 2026, the average yearly pay for customer engagement associate in Florida is $35,094.00, according to ZipRecruiter salary data. Most workers in this role earn between $26,900.00 and $41,500.00 per year, depending on experience, location, and employer.

What is a customer engagement associate?

Customer Engagement Associates are professionals who interact with customers to enhance their experience, resolve inquiries, and build lasting relationships. They often handle communications across various channels such as phone, email, chat, or social media. Their main goal is to ensure customers are satisfied with products or services, and to represent the company in a positive manner. Customer Engagement Associates may also collect feedback and provide insights to help improve products or services. The role requires strong communication, problem-solving, and interpersonal skills.

What is the difference between Customer Engagement Associate vs Customer Service Representative?

AspectCustomer Engagement AssociateCustomer Service Representative
Primary FocusBuilding customer relationships, engagement, and loyaltyHandling customer inquiries, troubleshooting, and support
Skills & CredentialsCommunication, interpersonal skills, CRM familiarityCommunication, problem-solving, product knowledge
Work EnvironmentSales, marketing, or customer success teamsCall centers, support desks, retail
Industry UsageMarketing, retail, tech companiesRetail, telecom, banking

While both roles involve customer interaction, a Customer Engagement Associate focuses on fostering ongoing relationships and enhancing customer loyalty, often working proactively. In contrast, a Customer Service Representative primarily responds to customer inquiries and resolves issues reactively. Understanding these differences helps in choosing the right career path or job search focus.

What are the key skills and qualifications needed to thrive as a customer engagement associate, and why are they important?

To thrive as a Customer Engagement Associate, you need strong customer service skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Excellent interpersonal skills, active listening, and a positive attitude help you build rapport with customers and resolve issues efficiently. These competencies ensure customer satisfaction, foster loyalty, and contribute to the company's reputation and success.

How does a customer engagement associate typically collaborate with other departments to enhance the customer experience?

Customer Engagement Associates frequently work closely with teams such as sales, marketing, and product support to ensure a seamless customer journey. They relay customer feedback to relevant departments, help coordinate outreach campaigns, and may participate in cross-functional meetings to discuss customer trends or challenges. This collaboration helps identify opportunities for improvement and ensures that the customer's voice is represented across the organization. Building strong relationships with internal teams is key to driving customer satisfaction and loyalty.
What are the most commonly searched types of Customer Engagement jobs in Florida? The most popular types of Customer Engagement jobs in Florida are:
What cities in Florida are hiring for Customer Engagement Associate jobs? Cities in Florida with the most Customer Engagement Associate job openings:
Infographic showing various Customer Engagement Associate job openings in Florida as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,094 per year, or $16.9 per hour.

Customer Engagement and Sales Associate

Aurelius Consulting Group

Miami, FL โ€ข On-site

$800/wk

Other

Posted 26 days ago


Job description

Benefits:

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Opportunity for advancement

Training & development

Miami, FL | Full-Time | In-Person

Do you enjoy meeting new people, building relationships, and working in an energetic environment where no two days feel the same? If you're looking for a role that combines customer interaction, teamwork, and opportunities to develop valuable sales and communication skills, this could be the perfect fit.

Aurelius Consulting Group is a growing customer acquisition and consulting company that partners with nationally recognized brands to deliver face-to-face customer engagement campaigns throughout the Miami area. Their focus is on creating meaningful customer experiences while helping clients grow their customer base through professional, in-person interactions.

This opportunity is well suited to candidates from customer service, retail, hospitality, events, sports, recent graduates, or other people-focused backgrounds who enjoy working with others and are eager to develop professionally.

About the Role

As a Customer Engagement and Sales Associate, you'll represent client campaigns by engaging directly with customers at promotional events, retail locations, and other face-to-face campaign environments across Miami.

You'll become an important part of the customer journey by creating positive first impressions, understanding customer needs, explaining products or services clearly, and guiding customers through the sign-up or purchasing process where appropriate.

Every day offers something different, making this an excellent opportunity for individuals who thrive in fast-paced, interactive environments.

What You'll Be Doing

Representing client brands professionally at live promotional campaigns and customer engagement events

Speaking with customers face-to-face and building genuine rapport

Learning about customer needs and recommending suitable products or services

Providing accurate information about current campaigns and promotions

Assisting customers through registrations, applications, or purchasing processes

Delivering outstanding customer experiences from the first conversation through to completion

Working closely with team leaders to achieve individual and team performance goals

Participating in ongoing product knowledge sessions and professional development training

What We're Looking For

Previous experience isn't essential because comprehensive training is provided. Aurelius Consulting Group is looking for individuals who are:

Friendly, confident, and approachable

Strong communicators who enjoy working with people

Positive, self-motivated, and eager to learn

Comfortable working in a team-oriented environment

Reliable, professional, and goal-focused

Ready to develop transferable sales, customer service, and communication skills

What You Can Expect

Full product and sales training from experienced mentors

A supportive, collaborative team environment

Fast-paced days with plenty of customer interaction

Ongoing coaching and personal development

Clear progression opportunities based on performance

Valuable experience in customer engagement, sales, communication, and relationship building

Earnings

Average weekly earnings of $800+, including a combination of base pay, uncapped commissions, and performance-based bonuses.

Apply Today

If you're looking for an opportunity where your personality, communication skills, and work ethic can make a real impact, we'd love to hear from you.

Applications are reviewed directly by Aurelius Consulting Group, and shortlisted applicants will typically be contacted within 1โ€“3 business days to discuss the next stage of the recruitment process.