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Customer Enablement Manager Jobs in Raleigh, NC (NOW HIRING)

SAS

Enablement and Integration Engineer

Cary, NC · On-site +1

$97K - $131K/yr

About the job As an Enablement and Integration Engineer on the SAS Managed Cloud Activation and Enablement Services team, you will onboard, migrate, and upgrade customers across hosted and remote ...

SAS

Enablement and Integration Engineer

Cary, NC · On-site

$97K - $131K/yr

About the job As an Enablement and Integration Engineer on the SAS Managed Cloud Activation and Enablement Services team, you will onboard, migrate, and upgrade customers across hosted and remote ...

Global Relay

Customer Success Manager

Raleigh, NC · On-site

As a Customer Success Manager (CSM) at Global Relay, you will be the primary point of contact and a ... Prior involvement in creating or scaling customer success playbooks or enablement initiatives

DoiT

Customer Marketing Manager

Raleigh, NC · Remote

Cross-sell and upsell enablement for CSMs and AMs * Owned-channel campaign development (portal ... the customer success and account management motion * Gather field feedback from CSMs and AMs to ...

Workiva

Spring 2027 Intern - Sales Enablement

Raleigh, NC · On-site

$21/hr

Help manage tools like CRM, enablement automation, and data enrichment platforms. * Data Quality: Clean and update contact lists, fix data errors, and keep records accurate. * Workflow Support: Build ...

New

Workiva

Spring 2027 Intern - Sales Enablement

Durham, NC · On-site

$21/hr

Help manage tools like CRM, enablement automation, and data enrichment platforms. * Data Quality: Clean and update contact lists, fix data errors, and keep records accurate. * Workflow Support: Build ...

New

Workiva

Spring 2027 Intern - Sales Enablement

Raleigh, NC · On-site +1

$21/hr

Help manage tools like CRM, enablement automation, and data enrichment platforms. * Data Quality: Clean and update contact lists, fix data errors, and keep records accurate. * Workflow Support: Build ...

New

Workiva

Spring 2027 Intern - Sales Enablement

Durham, NC · On-site +1

$21/hr

Help manage tools like CRM, enablement automation, and data enrichment platforms. * Data Quality: Clean and update contact lists, fix data errors, and keep records accurate. * Workflow Support: Build ...

New

Everpure

Senior Customer Marketing Manager

Raleigh, NC · On-site

Pioneer Scalable Content & Enablement Programs: Formulate global advocacy toolkits and customer-driven sales enablement resources that empower field teams to leverage authentic customer proof points ...

Global Relay

Customer Success Manager

Apex, NC · On-site

You will manage and expand customer engagement across multiple departments, lead renewal and ... Prior involvement in creating or scaling customer success playbooks or enablement initiatives

Global Relay

Customer Success Manager

Raleigh, NC · On-site

You will manage and expand customer engagement across multiple departments, lead renewal and ... Prior involvement in creating or scaling customer success playbooks or enablement initiatives

TARGAN Inc

Customer Success Manager - Poultry

Raleigh, NC · On-site

$90 - $130/hr

Customer Success Manager Full Time Professional Raleigh, NC, US Position Summary The Customer ... Industry Expertise & Internal Enablement * Provide internal training and perspective on poultry ...

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All JobsCustomer Enablement JobsCustomer Enablement Manager JobsCustomer Enablement Manager Jobs in Raleigh, NC

Customer Enablement Manager information

See Raleigh, NC salary details

$15

$55

$80

How much do customer enablement manager jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer enablement manager in Raleigh, NC is $55.59, according to ZipRecruiter salary data. Most workers in this role earn between $44.38 and $66.35 per hour, depending on experience, location, and employer.

What is a customer enablement manager?

A Customer Enablement Manager is a professional responsible for ensuring that customers have the resources, training, and support they need to successfully use a company's products or services. They work closely with clients to understand their needs, develop educational materials, and deliver onboarding programs. Their goal is to drive customer satisfaction, adoption, and long-term success by empowering users to get the most value from the offerings. Additionally, they often collaborate with sales, product, and support teams to improve the overall customer experience.

How does a customer enablement manager typically collaborate with cross-functional teams to improve customer experience?

A Customer Enablement Manager frequently works alongside Product, Sales, and Customer Success teams to ensure customers receive the tools, resources, and training needed to maximize product value. This collaboration involves gathering customer feedback, identifying knowledge gaps, and developing enablement content such as guides or training sessions. Effective communication and project management skills are essential, as the role often requires coordinating initiatives across departments to deliver a seamless customer experience.

What are the key skills and qualifications needed to thrive as a customer enablement manager, and why are they important?

To thrive as a Customer Enablement Manager, you need expertise in customer success strategies, strong project management skills, and a background in business or communications, often supported by a relevant degree. Familiarity with CRM software, learning management systems (LMS), and data analytics tools is typically required. Outstanding interpersonal skills, proactive problem-solving, and the ability to convey complex information clearly help build strong customer relationships and drive product adoption. These skills are crucial for empowering customers, increasing satisfaction, and ensuring long-term client success and retention.

What is the difference between Customer Enablement Manager vs Customer Success Manager?

AspectCustomer Enablement ManagerCustomer Success Manager
Primary FocusProviding training, resources, and onboarding to enable customers to use products effectivelyBuilding long-term relationships and ensuring customer satisfaction and retention
Skills & CertificationsTraining, onboarding, product knowledge, communication skillsRelationship management, communication, problem-solving, often certifications in customer success
Work EnvironmentCollaborates with sales, product, and support teams to develop enablement programsWorks closely with customers and internal teams to ensure ongoing success

While both roles aim to improve customer experience, the Customer Enablement Manager focuses on training and onboarding, whereas the Customer Success Manager emphasizes ongoing relationship management and retention.

What are the most commonly searched types of Customer Enablement jobs in Raleigh, NC?

The most popular types of Customer Enablement jobs in Raleigh, NC are:

What are popular job titles related to Customer Enablement Manager jobs in Raleigh, NC?

For Customer Enablement Manager jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Customer Enablement Manager jobs in Raleigh, NC look for?

The top searched job categories for Customer Enablement Manager jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Customer Enablement Manager jobs?

Cities near Raleigh, NC with the most Customer Enablement Manager job openings:

Customer Enablement Manager jobs near you
Infographic showing various Customer Enablement Manager job openings in Raleigh, NC as of August 2026, with employment types broken down into 83% Full Time, 15% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $115,613 per year, or $55.6 per hour.

Enablement and Integration Engineer

SAS

Cary, NC • On-site, Remote

$97K - $131K/yr

Full-time

Medical, Dental

Re-posted yesterday

Job description

Enablement and Integration Engineer- Hybrid, Cary, NC

Nice to meet you! 

We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. 

We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness.If you're looking for a dynamic, fulfilling career coupled with flexibility and world-class employee experience, you'll find it here. 

About the job 

As an Enablement and Integration Engineer on the SAS Managed Cloud Activation and Enablement Services team, you will onboard, migrate, and upgrade customers across hosted and remote managed environments. 

You will use your technical expertise to install, integrate, manage, and troubleshoot SAS and third-party enterprise software solutions. Working with customers, developers, analysts, implementation teams, R&D, and vendors, you will help define technical requirements, resolve delivery risks, and ensure solutions meet customer needs and SAS hosting standards. 

You will also support sales opportunity reviews, conduct upgrade and migration planning, estimate costs, update documentation, and process ad-hoc operational requests. As a customer advocate, you will help improve our tools, processes, and services while enabling customers to maximize the value of their SAS investment. 

As an Enablement Integration Engineer, you will: 

  • Lead the technical onboarding, migration, and upgrade of SAS Managed Cloud customers across hosted and remote managed environments. 

  • Define and validate project scope, confirm requests align with downstream team capabilities, identify required resources, and address technical risks or roadblocks. 

  • Install, configure, integrate, administer, maintain, and troubleshoot SAS and third-party enterprise software based on technical documentation and customer requirements. 

  • Collaborate directly with customers, analysts, developers, implementation teams, support organizations, R&D, and third-party vendors to deliver effective technical solutions. 

  • Review sales opportunities before contract finalization to ensure proposed technologies - including Kubernetes, cloud storage, networking, and identity and access management - meet customer requirements and SAS hosting standards. 

  • Evaluate and plan upgrades and migrations for hosted SAS environments, ensuring software compatibility, operational readiness, and minimal customer disruption. 

  • Develop infrastructure, software, and service cost estimates to support accurate planning, budgeting, and project profitability tracking. 

  • Maintain technical and operational documentation while improving tools, processes, services, and delivery capabilities. 

  • Manage operational and ad-hoc requests through Jira and ServiceNow, including software order reviews, server decommissioning, CMDB updates, and documentation changes. 

  • Serve as a customer advocate by communicating clearly with global internal and external stakeholders and helping customers maximize the value of their SAS investment. 

  • Contribute to team success by sharing knowledge, mentoring colleagues, removing obstacles, and identifying innovative ways to improve the customer and employee experience. 

  • Develop technical expertise through hands-on learning, collaboration with R&D, cross-team assignments, and individualized professional development plans. 

  • Work flexible hours, including occasional weekends, when required to support global customers and critical delivery activities.

  • Embrace curiosity, passion, authenticity and accountability. These are our values and influence everything we do.

Required qualifications 

  • US Citizen required. 

  • 5+ years of experience with UNIX or Linux supporting enterprise class applications and experience with complex architectures within Cloud and Hosting Technologies (Microsoft Azure, AWS, etc.) PowerShell, Unix shell scripting and debugging. 

  • 1 year of experience with Kubernetes, container-based applications, and/or container orchestration tools 

  • 5+ years of experience in systems support, users support, customer support, consulting or training for enterprise class software and/or hardware. 

  • 2+ years in end user and system administrator consulting or providing other first-level consulting also required. 

  • Bachelor’s degree in computer science or related quantitative field. 

  • Technical knowledge of internal workings, diagnostic tools and features of complex systems. 

  • Aptitude for visualization of solutions for complex problems. 

  • Understand the interdependencies between multiple systems and software within a computing infrastructure. 

  • Equivalent combination of related education, training and experience may be considered in place of the above qualifications. 

Preferred qualifications 

  • Azure Certifications 

  • Linux Certification 

  • ITL v3/v4 Foundation Certification 

  • Awareness/Experience in installing and using SAS software and solutions 

  • Working knowledge of Python and Ansible for automation 

  • ITSM Technologies (JIRA, ServiceNow) awareness and usage. 

World-class benefits   

Highlights include... 

  • Comprehensive medical, prescription, dental and visi

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