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Customer Development Manager Jobs in Rosedale, MD

iKeyless, LLC

Business Development Manager

Bel Air, MD · On-site

Business Development Manager - Bel Air, MD We know you've heard of us! Car Keys Express is growing ... Purpose Achieve sales targets by increasing the customer base of car dealerships, rental facilities ...

Healing Partners

Software Development Manager

Sparks, MD · On-site

$117K - $155K/yr

Stellar customer service skills are required to perform this job well. Listening, observational ... Software Development Manager Qualifications and Requirements: * Bachelor's degree in computer ...

Surge Staffing

Business Development Manager

Jessup, MD · On-site

$45K - $50K/yr

About the Role The Business Development Manager (BDM) plays a key role in driving new revenue ... Respond promptly to customer and prospect inquiries, ensuring a positive client experience.

Healing Partners

Software Development Manager

Sparks, MD · On-site

$117K - $155K/yr

Stellar customer service skills are required to perform this job well. Listening, observational ... Software Development Manager Qualifications and Requirements: * Bachelor's degree in computer ...

GoodLeap

Business Development Manager

Baltimore, MD · On-site

$80 - $100/hr

The Business Development Manager will be instrumental in helping new Home Improvement Contractors ... Develop a comprehensive knowledge of GoodLeap products and attributes, understand customer needs ...

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Showing results 21-40

All JobsCustomer Development JobsCustomer Development Manager JobsCustomer Development Manager Jobs in Rosedale, MD

Customer Development Manager information

See Rosedale, MD salary details

$10.6K

$86.7K

$177.4K

How much do customer development manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer development manager in Rosedale, MD is $86,729.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,100.00 and $107,400.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What job categories do people searching Customer Development Manager jobs in Rosedale, MD look for?

The top searched job categories for Customer Development Manager jobs in Rosedale, MD are:

What cities near Rosedale, MD are hiring for Customer Development Manager jobs?

Cities near Rosedale, MD with the most Customer Development Manager job openings:

Customer Development Manager jobs near you

Player Development Manager

Caesars Entertainment

Baltimore, MD • On-site

Full-time

Posted 3 days ago

New

Caesars Entertainment rating

6.4

Company rating: 6.4 out of 10

Based on 255 frontline employees who took The Breakroom Quiz

106th of 164 rated casinos

Job description


The Player Development Manager is responsible for leading the Player Development team in cultivating strong, profitable relationships with VVIP and hosted casino customers. This role oversees the execution of strategic initiatives designed to increase customer loyalty, visitation, and revenue for Horseshoe Casino Baltimore. The Player Development Manager analyzes player trends, market opportunities, and competitive activity to guide strategic decision-making.
This role ensures that engagement, reinvestment, and service strategies align with Caesars Entertainment standards while optimizing trips, theoretical play, and overall guest satisfaction. Additionally, the Manager partners closely with Marketing, Hospitality, Gaming Operations, and National Casino Marketing to create compelling experiences that support retention and growth of high value guests. The ideal candidate fosters a sales-driven, guest-focused culture, ensures adherence to regulatory and company policies, and maintains the highest standards of professionalism and service excellence reflective of the Caesars brand.
Responsibilities
  • Manage a diverse sales force with the goal of motivating, inspiring, leading, and developing the best casino hosts ("sales associates") who are driven to provide exceptional customer service and build strong relationships with our VIP and hosted-level customers.
  • Prepare the annual business plans and budgets to ensure the appropriate focus and resources are in place to target and grow revenue contributions
  • Achieve maximum revenue in each targeted market segment for gaming, hotel, and food & beverage.
  • Develop new business channels to generate additional cash revenue through sales opportunities
  • Contribute ideas to grow existing business and expand into new business opportunities.
  • Play an integral role in ensuring proper marketing programs are in place to solicit customer response, including telemarketing, special events, and direct mail.
  • Make sound decisions regarding customer comp incentives, problem-solving, and communication while maintaining confidentiality of sensitive customer information.
  • Ensure the team is properly and fully utilizing the contact management and telemarketing tools developed by Caesars to drive customer trips and gross gaming revenues from the VIP and hosted business channels.
  • Control expenses relative to plan and establish policies that clearly communicate the reinvestment strategy and tactics targeted to Horseshoe Casino Baltimore VVIP and casino-hosted customer segments.
  • Regularly monitor the competitive environment locally, regionally, and nationally to identify opportunities and potential threats to achieving revenue goals and key business initiatives for the hosting departments.
  • Make ongoing adjustments to leverage the property's strengths, capitalize on opportunities in Horseshoe Casino Baltimore's competitive markets, and minimize imminent competitive threats.
  • Recruit new casino hosts as business needs dictate, ensuring all new hires receive the training and tools needed in a timely manner to position each new sales associate for success.
  • Serve as a role model to other employees, consistently presenting oneself as a credit to Caesars and encouraging others to do the same.
  • Meet all attendance guidelines and adhere to regulatory, departmental, and company policies.
  • Complete other duties as assigned.

Qualifications
  • College degree in Marketing, Business Administration, Hospitality or a related field, preferred.
  • Experience of seven to ten years in the gaming industry, with at least three years managerial or supervisory experience in Casino Marketing, 3+ years of experience in Player Development, or preferably within the Casino industry working for a large-scale business with extensive multi-channel marketing and national reach.
  • Experience working with high-value guests or VIP programs.
  • Knowledge of casino reinvestment principles, gaming systems, and CRM tools.
  • Strong leadership experience with a proven ability to motivate and influence teams.
  • Excellent communication, interpersonal, and relationship-building skills.
  • Strong analytical and decision-making capabilities.
  • Ability to work in a fast-paced environment with varying demand levels, including nights, weekends, and holidays as required.
  • Must possess excellent communication skills, particularly those skills needed to resolve complaints from dissatisfied and upset guests and to effectively lead, motivate and develop a diverse workforce.
  • Must be able to manage multiple objectives and tasks simultaneously and continually assess and re-set priorities.
  • Must be able to get along with co-workers and work well as an inspirational team leader. • Must present a well-groomed, professional appearance.
  • Must be able to work any day of the week and any shift.

ADDITIONAL REQUIREMENTS
  • Must be able to maneuver in and around the entire casino and hotel area, particularly the gaming pit areas.
  • Must be able to respond calmly in crisis and demanding situations, particularly when situations involve customer or employee conflicts.
  • Must be very effective at both verbal and written communication, and to speak and understand English.
  • Must be able to respond to visual and aural cues.
  • Must be able to work in a smoke-filled environment.
  • Must be able to converse over the telephone in situations where there is loud and disruptive background noise.
  • Job requires being on one's feet and involves much walking between meetings and around the Casino floor.
  • Schedule flexibility required.
  • Be able to lift up to 60 pounds.

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