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Customer Development Manager Jobs in Baltimore, MD

MITAGS

Business Development Manager

Linthicum, MD · On-site

Recruit new customers through external outreach, as well as facility tours, sales calls, and ... The Business Development Manager is authorized to determine and offer new courses outside the ...

Sonepar

Business Development Manager

Upper Marlboro, MD · On-site

$85K - $115K/yr

Business Development Manager Department: Strategic Development Reports To: VP of Strategic ... Support communication between internal teams, vendors, contractors, customers, and other external ...

Neu-Ion Inc

Business Development Manager

Windsor Mill, MD · On-site

$90K - $150K/yr

Neu-Ion seeks an experienced Business Development Manager to join our growing company specializing ... Some existing customer accounts will also be assigned. * Follow up on qualified project leads from ...

Kwalu, LLC

BUSINESS DEVELOPMENT MANAGER

Baltimore, MD · Remote

$100K - $140K/yr

Business Development Manager - Mid-Atlantic (PA, MD, DC, WV, VA, DE) Industry: Healthcare amp ... Identify, qualify, and close opportunities with existing and new clients and customers. * Interact ...

SRVacJet

Business Development Manager

Laurel, MD · On-site

SRVacJet is seeking a driven and results-oriented Business Development Manager to lead efforts in ... Visit customer locations and active job sites to evaluate project needs, demonstrate service value ...

SRVacJet

Business Development Manager

Laurel, MD · On-site

SRVacJet is seeking a driven and results-oriented Business Development Manager to lead efforts in ... Visit customer locations and active job sites to evaluate project needs, demonstrate service value ...

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Customer Development Manager information

See Baltimore, MD salary details

$10.9K

$89.8K

$183.8K

How much do customer development manager jobs pay per year?

As of Jul 25, 2026, the average yearly pay for customer development manager in Baltimore, MD is $89,845.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,100.00 and $111,300.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What are popular job titles related to Customer Development Manager jobs in Baltimore, MD? For Customer Development Manager jobs in Baltimore, MD, the most frequently searched job titles are:
What job categories do people searching Customer Development Manager jobs in Baltimore, MD look for? The top searched job categories for Customer Development Manager jobs in Baltimore, MD are:
What cities near Baltimore, MD are hiring for Customer Development Manager jobs? Cities near Baltimore, MD with the most Customer Development Manager job openings:
Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Baltimore, MD as of July 2026, with employment types broken down into 78% Full Time, 18% Part Time, and 4% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $89,845 per year, or $43.2 per hour.
Business Development Manager

Business Development Manager

Element Materials Technology

MD • On-site

$100K - $130K/yr

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Element Materials Technology rating

7.3

Company rating: 7.3 out of 10

Based on 43 frontline employees who took The Breakroom Quiz

62nd of 105 rated laboratories

Job description

Overview
Element Materials Technology is seeking an experienced Business Development Manager to support our growing laboratory in the Baltimore area. Core testing services include electronics and materials. This role is focused on expanding customer relationships, driving new business, and delivering value to our customers through our full range of capabilities to the aerospace, space, defense, and printed circuit board markets.
The ideal candidate has proven experience in material or product level testing sales/operations, understands value-add selling in the above markets, and can position Element as the go-to partner for quality and responsiveness.
Success in this role relies on relationship building, commercial acumen, and the ability to identify and convert opportunities, all while collaborating effectively with colleagues across our commercial, operations and finance teams.
Salary: $100,000 - $130,000/yr DOE
Please note: Sponsorship is not available for this opportunity.
Responsibilities
NEW BUSINESS GENERATION
  • Proactively prospecting: phone and email
  • Connect with potential customers, re-engage dormant & declining
  • Meet with customers to introduce Element's services
  • Disciplined pipeline management
  • Close deals confidently and at pace
  • Participate in commercial focused meetings with leadership
  • Represent Element at industry and open house events

CURRENT CUSTOMER DEVELOPMENT & GROWTH
  • Own, manage and grow a portfolio for hundreds of active customers
  • Confidently connect with key decision makers
  • Present and close tailored solutions
  • Support commercial plans for strategic or high growth customers

COMPLIANCE & CONDUCT
  • Keep CRM records accurate, up to date, and complete
  • Comply with Element's commercial policies and compliance requirements
  • Demonstrate Element's values of Integrity, Care and Progress
  • Operate within all applicable laws and uphold the highest standards of ethical conduct

ONGOING DEVELOPMENT
  • Participate in training, coaching and team learning
    events
  • Engage with Element Academy and other resources to strengthen skills
  • Stay up to date with Element's service portfolio and capabilities
  • Share knowledge and best practices with peers to strengthen the team's overall performance

Skills / Qualifications
QUALIFICATIONS & EXPERIENCE
  • Minimum 5 years of business development, account management, or operations experience in electrical properties, printed circuit boards, or closely related services for aerospace, space, or defense end markets
  • Bachelor's degree preferred, or equivalent combination of education and relevant experience

SKILLS & ATTRIBUTES FOR SUCCESS
  • Hunter mentality
  • Strong oral communication skills, with confidence in leading customer conversations and presenting solutions
  • Confident written communication
  • Strategic thinker
  • Self-motivated
  • CRM Savvy

Diversity Statement
At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming "the world's most trusted testing partner".
All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.

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