Customer Development Manager Jobs in Baltimore, MD

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Sensus, a Xylem brand, seeks to hire an Account Development Manager who will be responsible for direct and distribution channel sales of company products or services in the Mid-Atlantic (DE, NJ, Eastern MD, Long Island, NY)territory. The Account Development Manager handles all aspects of sales to prospective and current customers, provides technical and administrative product information, is responsible for produce presentation/demonstration, manages the distribution channel and is responsible for all pricing and quotations. Accountable for meeting company growth objectives through new customer development and sales growth optimization of existing accounts within the established geographic area and will be ultimately responsible for maximizing annual sales and profits developing and implementing sales strategies and coordinating sales efforts of local distributor channels. The primary emphasis for this role will be new account sales of 2-way wireless water AMI networks to new name accounts.

Overview:
Xylem is a leading global water technology company committed to solving critical water challenges through innovative and sustainable solutions. Sensus, a Xylem brand, is seeking anAccount Development Managerto drive direct and channel sales growth across theMid-Atlantic territory.

In this role, the Account Development Manager will be responsible for developing new business and growing existing accounts through direct sales and distribution channel management. This position will lead all aspects of the sales process with prospective and current customers, including opportunity development, product presentations and demonstrations, pricing, quotations, and technical and administrative support.

The primary focus of this role will be drivingnew account sales of 2-way wireless water AMI networksto new name accounts. The successful candidate will be accountable for achieving territory growth objectives, maximizing annual sales and profitability, and developing and executing strategic sales plans in coordination with local distributor partners.

Essential Duties and Responsibilities:

• Responsible for direct sales and distribution channel sales of Sensus products and solutions within the assigned South Florida territory.
• Develop new customer relationships and identify growth opportunities within municipal, contractor, and distributor channels, with a strong emphasis on new name account acquisition.
• Manage and grow existing customer accounts to optimize sales performance and long-term profitability.
• Lead the full sales cycle, including prospecting, customer engagement, product presentations, demonstrations, pricing, quotations, and closing activities.
• Provide technical and administrative product support to customers, prospects, and channel partners.
• Develop and implement territory sales strategies aligned with company growth objectives.
• Coordinate and support local distributor channel activities to maximize market coverage and sales effectiveness.
• Maintain detailed market and customer knowledge to identify trends, competitive activity, and new business opportunities.
• Utilize Salesforce.com and Microsoft Windows-based applications to manage customer activity, sales opportunities, and reporting.
• Travel regularly throughout the territory, including overnight travel as needed.

Minimum Qualifications:

• Bachelor's degree or equivalent combination of education and experience preferred.
• Minimum of 5 years of sales experience in technical, complex, or solution-based products.
• Demonstrated ability to understand technical aspects of water measurement, including electronic instrumentation and AMI networks.
• Experience selling into municipal, contractor, or distributor markets preferred, particularly with metering and AMI products.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Windows applications and Salesforce.com or similar CRM platforms.
• Ability to travel up to 75%.
• Must reside within the Mid-Atlantic territory.

Preferred Attributes:

• Proven success in new business development and territory growth.
• Ability to work effectively across direct and indirect sales channels.
• Strong presentation and product demonstration skills.
• Results-oriented with the ability to develop and execute strategic sales plans.

The estimated salary range for this position is $85,000 to $110,000 plus incentive.Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

Xylem does not provide visa sponsorship for this position.

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Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.