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Customer Development Manager Jobs in Chicago, IL

SAP SuccessFactors

Development Manager

Naperville, IL · Hybrid

Development Manager Location: Naperville, IL Work Model: Hybrid work model Purpose and Objective ... customer feedback channels. Ensure service quality is continuously driven via e.g. root cause ...

Path Construction

Development Manager

Chicago, IL · On-site

$100 - $130/hr

Additionally, our unmatched customer satisfaction and most importantly, the development and quality ... Work with the Managing Director of Finance in project financing, and review and provide progress ...

BMO Capital Markets

Development Manager

Chicago, IL

$112K - $209K/yr

Manages the complete software development process from conception to deployment. * Maintains and ... It calls on us to create lasting, positive change for our customers, our communities and our people.

Bank of Montreal

Development Manager

Chicago, IL · On-site

$112K - $209K/yr

Manages the complete software development process from conception to deployment. * Maintains and ... It calls on us to create lasting, positive change for our customers, our communities and our people.

Flintgroup

Business Development Manager

Elgin, IL · Hybrid

Business Development Manager HOURS / WEEK: 40 JOB SITE LOCATION: 3400 North Hutchinson St., Pine ... Track customer KPI's and adoption to proactively work with customers on expansion, churn prevention ...

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Customer Development Manager information

See Chicago, IL salary details

$11.3K

$93.2K

$190.6K

How much do customer development manager jobs pay per year?

As of Sep 2, 2026, the average yearly pay for customer development manager in Chicago, IL is $93,150.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,300.00 and $115,400.00 per year, depending on experience, location, and employer.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits. Strong skills in sales, customer relationship management, and data analysis can influence earning potential.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and often use customer relationship management (CRM) tools to support business growth. The role requires strong communication skills and a focus on customer satisfaction.

What are the most commonly searched types of Customer Development jobs in Chicago, IL?

The most popular types of Customer Development jobs in Chicago, IL are:

What are popular job titles related to Customer Development Manager jobs in Chicago, IL?

For Customer Development Manager jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Customer Development Manager jobs in Chicago, IL look for?

The top searched job categories for Customer Development Manager jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Customer Development Manager jobs?

Cities near Chicago, IL with the most Customer Development Manager job openings:

Customer Development Manager jobs near you
Infographic showing various Customer Development Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $93,150 per year, or $44.8 per hour.

Development Manager

SAP SuccessFactors

Naperville, IL • Hybrid

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Requisition ID: 455936
Work Area: Software-Design and Development
Expected Travel: 0%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T4PM-2

Original Posting Date: 06/22/2026 

Job Title: Development Manager 

Location: Naperville, IL 

Work Model: Hybrid work model 

Purpose and Objective:   

SAP America, Inc. seeks a Development Manager at our Naperville, IL location responsible for management of individuals and teams in the design, implementation, and maintenance of modules or features or a product.  

Expectations and Tasks:  

Provides application implementation services typically within the boundaries of specifications and project plans. Design activities include requirements analysis and design documentation. Implementation activities include implementation, testing and integration. Maintenance activities include error analysis and removal. Usually extends, modifies or adapts existing designs but may also be involved in the development of new (sub-) systems. Set clear goals with team members, inspire them, and support them towards accomplishing these goals and evaluate goal achievement. Actively acting as coach and mentor to help with personal development. Conducts deliverable reviews, providing performance feedback while establishing a safe space for developers to effectively learn and grow. Contribute to change management and drive engineering excellence and continuous improvement within the engineering team. Clarify implementation approach and plan execution with the engineering team. Partners with Product Management and User Experience to translate the overall outcome-based roadmap and vision into a product backlog and prioritization understandable to the development team. Perform hands-on technical tasks and responsibilities in addition to team management, coaching, and development. Ensure product requirements, as well as non-functional requirements are built, tested, and maintained. Own technical leadership and decide on how the product is implemented. Owns the technology decisions and resource investments (framework/architecture/tooling, etc.). Ensure compliance of software development processes with relevant standards, regulations, and legal requirements. Manage 3rd party contractors and supplier management for engineering. Identify and address potential delivery risks that may impact on the success of the product. Attend Agile Team ceremonies. Ensure supportability of the product e.g. telemetry, performance, health check monitoring and customer feedback channels. Ensure service quality is continuously driven via e.g. root cause analysis and preventive actions. Drive adherence to support metrics and ensure 24/7 support (e.g. Manager on Duty, Developer on Duty role). 

Education and Occupational Experience:  

Bachelor's degree or foreign equivalent in Computer Science, Electronic Engineering, or a related field of study and seven (7) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Electronic Engineering, or a related field of study and five (5) years of experience in the job offered or related occupation. 

Qualifications/Skills and Competencies Experience:  

Experience must include five (5) years involving each of the following: 

  • Building design specifications from requirements; 

  • Performing impact analysis and designing, building and testing features of applications; 

  • Mentoring and leading Team Members; 

  • DevOps responsibilities; 

  • Java, Web services, Struts, Spring, Java Script, JQuery, and Tomcat; and 

  • Databases, SQL Server, and Solr Search. 

Travel: N/A. 

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy. 

Internal use only: reference code lhrs4262 

SAP:SAIL 

EX:OUT 

We help the world run better
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed. 


We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. Requests for reasonable accommodation will be considered on a case-by-case basis. 

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $160,310 - $272,486. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $195,500 - $332,300. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.  

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Industry

It services and computer and computer peripheral equipment and software wholesalers

Company size

10,000+ Employees

Headquarters location

Newtown Square, PA, US

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