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Customer Development Manager Jobs in Effingham, IL

Lead development, documentation, and ongoing improvement of CRM and loyalty SOPs * Identify gaps in current processes and implement scalable solutions * Standardize campaign setup procedures to ...

Lead development, documentation, and ongoing improvement of CRM and loyalty SOPs * Identify gaps in current processes and implement scalable solutions * Standardize campaign setup procedures to ...

Lead development, documentation, and ongoing improvement of CRM and loyalty SOPs * Identify gaps in current processes and implement scalable solutions * Standardize campaign setup procedures to ...

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Customer Development Manager information

See Effingham, IL salary details

$10.1K

$83.2K

$170.2K

How much do customer development manager jobs pay per year?

As of Jul 27, 2026, the average yearly pay for customer development manager in Effingham, IL is $83,195.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $103,000.00 per year, depending on experience, location, and employer.

What does a customer development manager do?

A customer development manager is responsible for identifying and building relationships with potential customers, understanding their needs, and developing strategies to acquire and retain clients. They analyze market trends, collaborate with sales and marketing teams, and use tools like CRM software to drive business growth. Strong communication, negotiation skills, and industry knowledge are essential for success in this role.

What is the highest paying job in customer service?

The highest paying roles in customer service are often executive-level positions such as Customer Service Director or Vice President of Customer Experience, which can earn six-figure salaries. These roles typically require extensive experience, leadership skills, and strategic oversight of customer service operations.

What are the key skills and qualifications needed to thrive as a Customer Development Manager, and why are they important?

To thrive as a Customer Development Manager, you need expertise in sales strategy, account management, and market analysis, often supported by a degree in business or marketing. Familiarity with CRM software, data analytics platforms, and sales automation tools is typically essential. Exceptional communication, relationship-building, and negotiation skills help you stand out in this position. These competencies are crucial for driving revenue growth, fostering long-term client partnerships, and achieving business objectives.

How much does a customer development manager make?

The average salary for a customer development manager typically ranges from $70,000 to $120,000 annually, depending on experience, industry, and location. Senior roles or those in larger companies may offer higher compensation, often including bonuses and benefits.

Is being a BDM a stressful job?

Being a Customer Development Manager can be stressful due to targets for sales growth, client management, and meeting deadlines. The role often requires strong communication, negotiation skills, and the ability to handle pressure in a fast-paced environment.

How does a Customer Development Manager typically collaborate with sales and marketing teams to drive business growth?

A Customer Development Manager works closely with both sales and marketing teams to identify growth opportunities and ensure that customer needs are at the forefront of business strategies. This collaboration often involves sharing market insights, co-developing customer engagement plans, and aligning on promotional activities. By bridging communication between departments, the Customer Development Manager helps to create unified approaches that enhance customer relationships and drive revenue. Regular cross-functional meetings and joint planning sessions are common practices to maintain alignment and achieve shared goals.

What is the difference between Customer Development Manager vs Sales Representative?

AspectCustomer Development ManagerSales Representative
Primary FocusBuilding long-term customer relationships and strategic growthClosing sales and meeting sales targets
Required SkillsCustomer relationship management, strategic planning, communicationPersuasion, product knowledge, negotiation
Work EnvironmentCorporate, B2B, account managementField sales, retail, direct client interaction
Common CertificationsCRM certifications, sales or marketing coursesSales certifications, product-specific training

The Customer Development Manager focuses on developing long-term relationships and strategic growth with clients, often working in B2B environments. In contrast, a Sales Representative primarily aims to close individual sales and meet targets. While both roles require strong communication skills and industry knowledge, their core objectives and daily activities differ significantly.

What job categories do people searching Customer Development Manager jobs in Effingham, IL look for? The top searched job categories for Customer Development Manager jobs in Effingham, IL are:
What cities near Effingham, IL are hiring for Customer Development Manager jobs? Cities near Effingham, IL with the most Customer Development Manager job openings:
Business Development Representative

Business Development Representative

JX Enterprises, Inc

Effingham, IL โ€ข On-site

$48K - $52K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago


Job description

Job Type
Full-time
Description
About Us:
At JX, we are more than just a provider in the diesel industry; we are a team united by core values that define our commitment to excellence. Our employees play a crucial role in assisting both internal and external customers with solutions for their needs. From entry-level opportunities to experienced roles, this position is tailored for motivated and career-minded individuals seeking the potential for growth and increased responsibility as they expand their knowledge.
Our values of Honoring Commitments, Creating Positive Experiences, Fostering Lifelong Learning, Exhibiting Pioneering Spirit, and Demonstrating Good Stewardship permeates every aspect of our company. Join us in growing all aspects of our business while embodying these values.
Shift: Monday - Friday 8:00am - 4:30pm
Pay: $48,250/yr-$52,000/yr., depending on experience, plus competitive commission structure
Job Purpose:
The Business Development Representative's responsibility is to build market position and facilitate the future growth of the dealership.
Business Development Representative Duties and Responsibilities:
As a Business Development Representative, you will be responsible for working closely with other associates to identify clients and deliver a wide array of solutions to the industry.
Honor Commitment:
  • Develop New Retail/Base Business for all areas of our business - Service, Parts, New & Used Truck, Lease & Rental, with all leads passed onto departments or sales executives, demonstrating a commitment to lead generation and supporting the sales team.
  • Maintain accurate records of customer interactions, sales activities, and lead generation efforts, ensuring accountability and efficient follow-up.

Create Positive Experiences:
  • Identify potential customers, and build and maintain relationships with the local customer base through customer visits, direct marketing, telemarketing, and cold calls, establishing positive first impressions and building rapport.
  • Make customer calls with service/parts/sales staff to increase JX overall market penetration, collaborating effectively to provide comprehensive solutions and enhance the customer experience.
  • Represent the company professionally and ethically in all interactions with potential customers, building trust and credibility.

Foster Life-Long Learning:
  • Continuously research and analyze the local market to identify potential customers and understand their needs.
  • Stay informed about industry trends, competitor activities, and new product/service offerings to effectively communicate the value proposition to potential customers.
  • Seek feedback from customers and colleagues to improve sales techniques and customer engagement strategies.

Exhibit Pioneering Spirit:
  • Share insights and recommendations with the sales team to improve overall sales effectiveness and customer acquisition strategies.

Demonstrate Good Stewardship:
  • Effectively manage time and resources to maximize productivity and achieve sales goals.
  • Adhere to ethical selling practices and comply with all relevant regulations.

Other Duties as Assigned:
  • Adapt to the evolving needs of the organization and undertake additional responsibilities as required, reflecting our commitment to flexibility and responsiveness in meeting business objectives.

The above list reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.
An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Qualifications:
  • Bachelor's Degree in Marketing, Sales, Business, Automotive Tech, or related field or 1 - 3 years in a sales, business development, or marketing role
  • Ability to communicate effectively in writing, over the phone, and in person.
  • Comfortable soliciting new business and meeting new people.
  • Disciplined, with good organizational and time management skills.
  • Intermediate computer skills required.
  • Ability to communicate strategically and creatively required
  • Flexible with the ability to work with a variety of customers and their needs
  • Exceptional customer management skills
  • At least 21 years old and must have a valid driver's license with at least a 5 year driving history
  • Commercial driver's license (CDL) preferred, or the ability and willingness to obtain a CDL.
  • Experience in the heavy equipment industry required
  • Knowledge of the transportation/truck industry required

Employee Benefits:
Insurance:
  • Medical - PPO and HDHP options
  • Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with company match
  • Dental Insurance
  • Vision Insurance
  • Accident & Critical Illness Insurance
  • Group Term Life Insurance (company paid)
  • Short and Long-Term Disability (company paid)

Paid Time Off:
  • Paid Time Off (PTO)
  • Paid Holidays
  • Volunteer Time-Off
  • Paid Maternity/Paternity Leave
  • Bereavement/Funeral

Compensation:
  • 401(k) Retirement Plan with company match
  • Incentive Programs
  • Shift Differential Program
  • Tool Rewards Program
  • Safety shoe and glasses program

Other:
  • Employee Assistance Program (EAP)
  • Wellness incentives
  • Company paid and provided uniforms
  • Training: In-House, Instructor-Led, and Online

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Salary Description
$48,250/yr-$52,000/yr plus competitive commission