Customer Development Manager Salary Jobs in Indiana

___________________________________________________________________
TITLE OF POSITION: Business Development Manager
REPORTS TO: Vice President – Sales & Marketing
___________________________________________________________________

Join a growing leader in the chemical industry where safety, teamwork, and our people come first. We are looking for an Business Development Manager who is customer-focused, driven, and interested in building a long-term career with an organization that values its employees.

In this role, you will have the opportunity to develop strong customer relationships, support sales growth, coordinate with internal teams, and gain valuable knowledge of the chemical industry and our products and services.

Why Build Your Career With Us?

• Union Benefits & Competitive Compensation – Enjoy the stability and benefits associated with a union-represented workforce in a non-union role.
• Career Growth Opportunities – We believe in promoting from within and providing employees with opportunities to develop their skills and advance within the organization.
• Team-Oriented Environment – Work alongside experienced professionals across Sales, Operations, Transportation, Finance, and Customer Service.
• Long-Term Stability – Become part of an established organization that values commitment, reliability, and employee development.
• Safety-Focused Culture – Safety is at the heart of everything we do, and every employee plays an important role in maintaining a safe and successful workplace.

If you are looking for more than just a job and want the opportunity to build a career, develop your skills, and grow within a stable organization, we encourage you to apply.

RESPONSIBILITIES/ACCOUNTABILITIES:

• The Business Development Manager is primarily responsible for developing new product and service sales business within compressed gas cylinder maintenance across the United States, while also maintaining the current customer account base through the development of relationships.
• Develop opportunities to cross-sell products and services to new and current customers with the ACS division of the business.
• Responsible for communicating to supervisor and territory team all field intelligence, competitive trends and most current information regarding field sales projects and sales opportunities.
• Develop a working knowledge of Alexander Chemical Corporation product and service lines.
• Ability to work within all levels of a customer organization, including but not limited to Executive Leadership, Purchasing, Plant Managers, Customer Service, and Plant Operations.

GENERAL DUTIES:

• Responsible for developing new business in assigned markets and territories to achieve profitable growth within the cylinder maintenance service department.
• Maintains all customers within the assigned territory/service.
• Works in conjunction with Inside Sales and Bids team to investigate and acquire any intelligence required to make decisions on bid pricing and contract extensions for bid accounts within the territory.
• Collaborates with supervisor to establish sales budget and plans for meeting and exceeding sales budget while operating within established expense budget.
• Maintains a professional working knowledge of Alexander Chemical Corporation product lines.
• Maintains a standard of knowledge of company policies and procedures that support EHSS, Responsible Distributor, and all other aspects of the position, and attends safety training to maintain knowledge and adherence to Alexander Chemical’s EHSS standards.
• Develops quotes by obtaining pricing from Pricing Specialist, VP of Sales, or CEO (as needed), and by coordinating with Customer Service and/or Transportation Departments for freight estimates.
• Maintains current and accurate CRM database to support customer/sales relationships and activities. Database includes, but is not limited to:

• Customer contact and price quote information
• Ship-to addresses; and
• Prospecting pipeline for inside and outside sales to utilize with relevant notes.
• Acts as an ambassador for the use of the CRM and assists other employees in training and knowledge of the CRM capabilities.
• Performs other duties as assigned or requested.

QUALIFICATIONS:

• Bachelor’s degree in business or chemical discipline is required.
• A minimum of 5 years’ experience in technical sales in the Chemical Industry is required.
• A minimum of 3 years' of experience in sales of services for gas cylinder maintenance.
• Working knowledge of products, markets and applications is required.
• Demonstrations of previous sales growth experience.
• Excellent communication skills (both verbal and written) with the ability to communicate sound ideas and solutions intelligently to all facets of a customer organization.
• Changes in technology, applications and sales trends require the individual to strive to maintain an up-to-date knowledge of current technology and strong business acumen.
• Position requires excellent selling, teamwork, negotiation, organizational, communication and computer skills.
• Individual must be a self-starter with a positive attitude.
• Excellent attention to detail and accuracy is required for this role.
• Requires a highly driven individual with experience in closing business sales in a timely manner.
• Must work effectively in a dynamic work environment.
• Strong knowledge and previous application of Microsoft Excel, Word, Power Point, and Adobe software.
• Up to 60% travel required.
• Will work out of corporate office when not traveling to meet with customers.
• Knowledge and experience with eChempax or a similar industry specific CRM system is preferred.

PHYSICAL REQUIREMENTS:

• Must have sufficient mobility to access all areas of customer plant sites as well as the Alexander Chemical Plant areas.
• This will involve climbing/descending ladders and stairways.
• Repeated physical motions will be required in performing duties.
• Must be able to legally operate a motor vehicle.
• Requires the individual to sit at a desk for prolonged periods of time and use a desktop and cellular phone consistently throughout the day.
• Requires the individual to walk distances inside and outside of customer facilities for onsite meetings.
• Required to wear personal protective equipment in the plant environment, which may include an escape respirator, hard hat, safety glasses and safety footwear.

BENEFITS:

• Union Medical, Dental and Vision Benefits in a non-union position
• 401(k) and Roth Retirement Plan Options with Company Match
• Competitive Paid Time Off

Alexander Chemical Corporation is an equal opportunity employer and does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, age, genetic information, membership in an employee organization, parental status, military service, or other non-merit factor.