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Customer Coordinator Jobs (NOW HIRING)

Sunbelt Rentals

Strategic Customer Coordinator

Islip, NY

$24.58 - $33.80/hr

Summary Customer Coordinator (Call-Center) Sunbelt's Strategic Customer Coordinator is equipped for success so we can make it happen for our customers. The Strategic Customer Coordinator is empowered ...

Sunbelt Rentals

Strategic Customer Coordinator

Glendale, CA · On-site

$23.52 - $32.34/hr

Summary Customer Coordinator (Call-Center)Sunbelt's Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.The Strategic Customer Coordinator is empowered ...

Camin Cargo Control Inc.

Customer Coordinator - II

Houston, TX · On-site

$17.25 - $22.50/hr

Customer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and ...

Camin Cargo Control Inc.

Customer Coordinator - II

Sulphur, LA · On-site

$14 - $18.25/hr

Customer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and ...

Camin Cargo Control

Customer Coordinator - II

Sulphur, LA

$16.25 - $21.25/hr

Customer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and ...

Camin Cargo Control

Customer Coordinator - II

Houston, TX

$17.25 - $22.50/hr

Customer Coordinator II Camin Cargo Control is a value-based organization that stands for more than just providing mission critical services. The Company's core principles of fairness, integrity and ...

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Customer Coordinator information

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How much do customer coordinator jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for customer coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What are Customer Coordinators?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a Customer Coordinator, and why are they important?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by Customer Coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

More about Customer Coordinator jobs
What cities are hiring for Customer Coordinator jobs? Cities with the most Customer Coordinator job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
What states have the most Customer Coordinator jobs? States with the most job openings for Customer Coordinator jobs include:
Customer Coordinator jobs near you
Infographic showing various Customer Coordinator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Part Time. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.
Strategic Customer Coordinator

Strategic Customer Coordinator

Sunbelt Rentals

Islip, NY

$24.58 - $33.80/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 hours ago

Sunbelt Rentals rating

7.5

Company rating: 7.5 out of 10

Based on 306 frontline employees who took The Breakroom Quiz

78th of 140 rated vehicle equipment hire

Job description

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities!

Job Description Summary

Customer Coordinator (Call-Center)
Sunbelt's Strategic Customer Coordinator is equipped for success so we can make it happen for our customers.
The Strategic Customer Coordinator is empowered to provide exceptional, professional and efficient service to Strategic Customers in the rental of construction/industrial equipment and store items. This position is considered the one centralized point of contact for these accounts and does whatever is necessary to satisfy the customer's needs and requests. This role exemplifies the Sunbelt Promise of reliability, availability and ease to our customers.

The hours are 8:15AM-5:00PM
Education or experience that prepares you for success:
Previous experience in a call center customer service role
Equipment rental or construction industry experience preferred
Wynne software experience preferred
Bilingual Spanish/English preferred
Knowledge/Skills/Abilities you may rely on:
Construction equipment knowledge
Customer service ethic and positive approach
Communication skills
Probing questions and understanding concerns
Safety is key to our culture:
The physical demands of this role require bending, squatting, crouching, reaching, lifting 25 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
We value an inclusive and diverse workplace: Call Center Representative, Customer Call Representative, Account Representative, Call Center Agent, Customer Service Agent, Customer Service Rep
Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.

Base Pay Range: $24.58 - 33.80

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit https://www.sunbeltrentals.com/careers/ for more information on our benefits and to join our Talent Network.
Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes:

  • Health, Dental and Vision plans

  • 401(k) Match

  • Volunteer time off

  • Short-term and long-term disability

  • Accident, Life and Travel insurance, as well as flexible spending

  • Tuition Reimbursement Options

  • Employee Assistance Program (EAP)

  • Length of Service Awards

You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement):

  • 12-25 vacation days depending on years of service

  • 5 sick days

  • 6 holidays

  • 2 half day holidays

  • 2 floating holidays

  • 1 inclusion day

  • 1 volunteer day


Gear up for an exciting career!
Sunbelt Rentals supports service members. Veterans encouraged to apply.

Employment Type: FULL_TIME

What Sunbelt Rentals employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Sunbelt Rentals

Sourced by ZipRecruiter

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

Industry

Consumer goods and commercial equipment rental services

Company size

10,000+ Employees

Headquarters location

Fort Mill, SC, US

Year founded

1983

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