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Customer Coordinator Jobs (NOW HIRING)

Cosentino

Customer Coordinator Houston, TX

Houston, TX · On-site

$20 - $23/hr

What you will do As a Customer Coordinator, you would be responsible for scheduling measures & installs, communicating with customers, contractors, and production staff, maintaining square footage ...

Cosentino

Customer Coordinator Houston, TX

Houston, TX · On-site

$20 - $23/hr

What you will do As a Customer Coordinator, you would be responsible for scheduling measures & installs, communicating with customers, contractors, and production staff, maintaining square footage ...

Universal Home Services

$50K - $65K/yr

Service Dispatcher / Customer Coordinator Build a Long-Term Career With a Company That Values Its People Universal Plumbing & Sewer is seeking an organized, dependable, and customer-focused ...

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Customer Coordinator information

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How much do customer coordinator jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for customer coordinator in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $22.60 per hour, depending on experience, location, and employer.

What is a customer coordinator?

Customer Coordinators are professionals who serve as the main point of contact between a company and its clients. They handle customer inquiries, resolve issues, process orders, and ensure that clients receive high-quality service throughout their experience. Their responsibilities often include managing communication, coordinating with internal teams to address client needs, and maintaining detailed records of customer interactions. Customer Coordinators play a key role in ensuring customer satisfaction and building strong business relationships.

What are the key skills and qualifications needed to thrive as a customer coordinator?

To thrive as a Customer Coordinator, you need strong organizational abilities, attention to detail, and experience in customer service or administrative roles, often supported by a relevant diploma or degree. Familiarity with CRM software, order management systems, and proficiency in Microsoft Office are commonly required. Excellent communication, problem-solving skills, and a proactive attitude help build lasting relationships and resolve issues efficiently. These competencies ensure smooth operations, high customer satisfaction, and effective coordination between clients and internal teams.

What are some common challenges faced by customer coordinators and how can they be managed effectively?

Customer Coordinators often juggle multiple client requests, tight deadlines, and communication between different departments. Managing competing priorities can be challenging, but effective organization, clear communication, and a proactive approach to problem-solving help ensure customer satisfaction. Building strong relationships with both customers and internal teams is key to resolving issues quickly and maintaining smooth operations. Utilizing customer relationship management (CRM) tools and staying adaptable to changing situations can make the role more manageable and rewarding.

What is the difference between Customer Coordinator vs Customer Service Representative?

AspectCustomer CoordinatorCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer associate degree
Work EnvironmentOffice settings, client meetings, project coordinationCall centers, retail, office support
Employer & Industry UsageUsed across various industries including retail, healthcare, and logisticsCommon in retail, telecommunications, and service industries
Comparison Search IntentUnderstanding coordination and project management aspectsFocus on direct customer interaction and support

The main difference between a Customer Coordinator and a Customer Service Representative lies in their roles. Customer Coordinators often handle client relationships, coordinate services, and manage projects, requiring organizational skills. Customer Service Representatives primarily focus on assisting customers, answering inquiries, and resolving issues. Both roles require strong communication skills and are vital in customer-facing industries, but their responsibilities and work environments differ.

More about Customer Coordinator jobs
What cities are hiring for Customer Coordinator jobs? Cities with the most Customer Coordinator job openings:
What are the most commonly searched types of Customer jobs? The most popular types of Customer jobs are:
What states have the most Customer Coordinator jobs? States with the most job openings for Customer Coordinator jobs include:
Customer Coordinator jobs near you
Infographic showing various Customer Coordinator job openings in the United States as of August 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Customer Coordinator / junior Project Manager

Hydac International GmbH

Schaumburg, IL • On-site

$17.50 - $23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

HYDAC is a family-owned and operated business with a vibrant and rewarding working environment for our employees across the country. Our goal is to provide quality products, components and services that meet our customer expectations while being committed to the protection and preservation of our environment. HYDAC's passionate team designs and manufactures a comprehensive line of innovative and reliable solutions optimized for any demand our customers require.
As a Customer Coordinator, you will play a critical role at the intersection of customers, sales teams, and global product divisions. Acting as a central coordination point, you will provide both technical and commercial support for assigned product lines, ensuring accurate communication, responsive customer service, and seamless collaboration across internal and external stakeholders. This is an excellent opportunity for a technically inclined, customer-focused professional who enjoys working in a manufacturing environment and collaborating with international teams to support sales growth, product line execution, and continuous improvement.
Key skills and attributes include:
Customer & Sales Coordination
  • Serve as a primary liaison between customers, Regional Sales Managers, distributors, and internal product divisions.
  • Ensure timely, accurate communication to resolve customer needs and support sales initiatives.
  • Respond promptly to customer inquiries related to product selection, availability, pricing, and order status.
  • Build and maintain strong working relationships with customers, distributors, and internal teams.

Technical Product Support
  • Develop and maintain in-depth knowledge of assigned product lines, applications, and technical specifications.
  • Provide internal and external technical support related to product selection, applications, and troubleshooting.
  • Assist with technical documentation, application guidance, and product selection support.
  • Coordinate with German product divisions and international partners regarding product updates, development activities, and technical issues.

Pricing & Quotation Support
  • Prepare and manage customer quotations in close coordination with sales and internal product teams.
  • Maintain product pricing structures, price lists, and supporting documentation.
  • Conduct pricing and technical analysis to support sales effectiveness and product management decisions.

Training & Communication
  • Support the development and delivery of product and application training for internal teams, distributors, and customers.
  • Communicate product updates, changes, and enhancements to Regional Sales Managers and distributors.
  • Assist in maintaining product documentation, marketing materials, and technical resources.

Systems, Reporting & Data Management
  • Utilize SAP to generate reports related to product sales, pricing, and operational performance.
  • Maintain accurate customer, product, and pricing records within company systems.
  • Support data analysis and internal reporting for assigned product lines.

Continuous Improvement
  • Participate in continuous improvement initiatives focused on enhancing customer experience and internal coordination.
  • Identify opportunities to improve workflows between customers, sales teams, and internal divisions.

Additional Responsibilities
  • Perform other duties as assigned in support of sales operations and product line management.

Travel
  • Approximately 10%-20% travel for customer visits, training, and coordination with internal and international divisions.

Computer & Systems Skills - proficiency or working knowledge of:
  • SAP or Oracle ERP systems
  • SQL or database tools
  • Project management tools

Mathematical Skills
  • Ability to calculate pricing, discounts, commissions, percentages, and proportions.
  • Ability to apply basic algebra and geometry concepts to support technical or product-related analysis.

Personal Attributes
  • Self-motivated, proactive, and results-oriented.
  • Highly organized with strong coordination and prioritization skills.
  • Comfortable managing multiple priorities in a collaborative, cross-functional environment.

Requirements
To be considered for the Customer Coordinator role, you must have the following minimum qualifications:
Education & Experience
  • Minimum of an Associate's Degree in Mechanical Engineering or a related technical field preferred.
  • Experience in technical sales support, customer coordination, or product support is strongly preferred.
  • Prior exposure to industrial products or manufacturing environments is a plus.

Communication
  • Ability to clearly communicate technical and business information, verbally and in writing.
  • Comfortable presenting information and responding to questions from customers, managers, and internal stakeholders.

Customer Service Orientation
  • Demonstrates professionalism, responsiveness, and accountability in addressing customer needs.
  • Builds trust-based relationships with customers, distributors, and sales teams.

Analytical & Problem-Solving Skills
  • Ability to evaluate technical and commercial data, identify issues, and develop practical solutions.
  • Applies logical reasoning to complex, multi-variable scenarios.

Technical & Business Acumen
  • Ability to read and interpret technical documentation, business reports, and professional publications.
  • Capable of preparing business correspondence, reports, and procedural documentation.
  • Effectively interprets written, diagrammatic, and schedule-based information.

The salary range for this position is between $65,000 to $75,000. HYDAC offers employees a comprehensive medical/dental/vision plan, paid holidays, PTO, 401k with company matching, FSA account, short term disability and life insurance, and pet insurance.
Click the "apply" button to be considered for this opening!
HYDAC is committed to providing equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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