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Customer Chat Support Representative Jobs (NOW HIRING)

The Nurse Dolls 2.0

Live chat support

Chester, VA

$20 - $35/hr

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M.

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Role Overview You will be the first person a UK customer speaks to, answering live chats quickly ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse ... Chat Agent to join our customer support team. In this role, you will be the digital face of our ...

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Customer Chat Support Representative information

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How much do customer chat support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer chat support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

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Cities with the most Customer Chat Support Representative job openings:

What states have the most Customer Chat Support Representative jobs?

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For Customer Chat Support Representative jobs, the most frequently searched job titles are:

Chat Support Representative - Journeys (Onsite)

Nashville, TN • On-site

Genesco Inc
Retail • 10K+ employees
Learn more about Genesco Incexternal

$16.50 - $21/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 20 days ago

Genesco rating

4.9

Company rating: 4.9 out of 10

Based on 33 frontline employees who took The Breakroom Quiz

88th of 105 rated fashion retailers

Job description

As a Customer Support Specialist I, you will play a key role in delivering exceptional service to both internal and external customers. You will provide prompt, effective support while utilizing various software applications to resolve inquiries across multiple communication channels. The ideal candidate is a proactive problem-solver with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.
Job Responsibilities:
  • Communicate with customers via phone to provide accurate and timely information on orders, promotions, shipments, product details, and returns.
  • Foster strong customer relationships to enhance retention and loyalty.
  • Work cross-functionally with internal teams to ensure seamless customer experience.
  • Meet individual and team performance metrics, including adherence, handle time, quality assurance, and attendance.
  • Serve as a brand ambassador by upholding company values and delivering outstanding service.
  • Apply coaching, feedback, and training to enhance performance and customer satisfaction.
  • Ensure the security and privacy of customer information.
  • Perform additional duties as required to support business operations.

Job Requirements:
  • High school diploma or GED.
  • 1-2 years of customer service or retail experience preferred.
  • Strong verbal, written, and interpersonal communication skills.
  • Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations.
  • Proficiency in learning and using new software applications.
  • Excellent problem-solving and conflict resolution skills.
  • Strong attention to detail and ability to multitask effectively.
  • Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding.
  • Fluent in English with strong typing skills (must meet minimum words-per-minute requirement).

What We Offer:
  • Weekly Pay: Enjoy the convenience of receiving your pay on a weekly basis
  • Paid Training: Start with two weeks of fully paid training to set you up for success
  • Supportive Team Environment: Join a collaborative and inclusive team that values your contributions
  • Comprehensive Benefits Package, including:
    • Medical, dental, and vision insurance
    • 401(k) retirement plan
    • Mental health wellness and support resources
    • Prescription benefits
    • Education assistance and student loan debt repayment support
    • Domestic partner allowance
    • And more!

What Genesco employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Genesco logo

About Genesco

Sourced by ZipRecruiter

Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Nashville, TN, US

Year founded

1924

Social media

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