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Online Chat Support Representative Jobs (NOW HIRING)

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

As a Remote Chat Support Agent, you will be responsible for providing excellent customer service to our clients through online chat support. This is a full-time, remote position that offers the ...

Aniesis Pharma

Remote Chat Support Agent

$19.25 - $25.50/hr

Provide prompt and professional responses to customer inquiries through online chat support * Assist customers with product information, order inquiries, and technical issues * Troubleshoot and ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

The Chat Support Agent will be responsible for providing exceptional customer service and technical support to our students, parents, and faculty through our online chat platform. This is a ...

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Online Chat Support Representative information

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How much do online chat support representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for online chat support representative in the United States is $21.87, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

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Chat Support Representative

Albany, NY • Remote

Auto Haus of Yorktown and Williamsburg
See more jobs at Auto Haus of Yorktown and Williamsburgexternal

$54K - $64K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Job description

This is a remote position.

AUTO HAUS of Yorktown and Williamsburg is a trusted name in automotive sales and service, dedicated to providing customers with an exceptional buying and ownership experience. We're growing our customer engagement team and looking for a friendly, tech-savvy communicator to join us as a Chat Support Representative.

Position Summary

The Chat Support Representative is the first point of digital contact for customers visiting our website and online platforms. This role is responsible for engaging website visitors in real time, answering questions about vehicles, services, financing, and appointments, and guiding customers toward a positive next step whether that's scheduling a test drive, booking a service appointment, or connecting with a sales or service advisor.

Location: United States (Remote)
Key Responsibilities
  • Respond promptly and professionally to incoming customer chats across dealership website and digital platforms
  • Answer questions about vehicle inventory, pricing, features, financing options, and service offerings
  • Qualify leads and schedule appointments (sales test drives, service visits) for the appropriate team
  • Route more complex inquiries to the correct department or team member
  • Maintain accurate records of customer interactions in the CRM/chat system
  • Follow up with customers as needed to ensure inquiries are resolved
  • Meet response-time and customer satisfaction goals
  • Stay current on current inventory, promotions, and dealership policies
  • Collaborate with sales and service teams to ensure a seamless customer handoff
Qualifications
  • High school diploma or equivalent required
  • Prior experience in customer service, sales support, or chat/call center environment preferred
  • Excellent written communication skills with strong grammar and attention to detail
  • Ability to multitask and manage multiple conversations simultaneously
  • Comfortable navigating CRM software, chat platforms, and basic computer applications
  • Automotive industry knowledge a plus, but not required
  • Positive, professional, and customer-focused attitude
  • Reliable, punctual, and able to work flexible hours, including some evenings or weekends as needed
What We Offer
  • Competitive hourly pay
  • Health, dental, and vision insurance options
  • Paid time off
  • 401(k) with company match (if applicable)
  • Employee vehicle purchase and service discounts
  • Opportunities for growth within a well-established dealership group
Equal Employment Opportunity Statement

AUTO HAUS of Yorktown and Williamsburg is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable federal, state, or local law. All employment decisions are based on qualifications, merit, and business need.



Requirements
  • High school diploma or equivalent required
  • Prior experience in customer service, sales support, or chat/call center environment preferred
  • Excellent written communication skills with strong grammar and attention to detail
  • Ability to multitask and manage multiple conversations simultaneously
  • Comfortable navigating CRM software, chat platforms, and basic computer applications
  • Automotive industry knowledge a plus, but not required
  • Positive, professional, and customer-focused attitude
  • Reliable, punctual, and able to work flexible hours, including some evenings or weekends as needed


Benefits
  • Competitive hourly pay
  • Health, dental, and vision insurance options
  • Paid time off
  • 401(k) with company match (if applicable)
  • Employee vehicle purchase and service discounts
  • Opportunities for growth within a well-established dealership group