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Customer Chat Support Representative Jobs (NOW HIRING)

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative PE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

New

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

New

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

New

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Chat Support Representative We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate ...

Episcopal School

Chat Support Agent

Baton Rouge, LA · On-site

The Episcopal School of Baton Rouge is seeking a highly motivated and customer-oriented Chat Support Agent to join our team. The Chat Support Agent will be responsible for providing exceptional ...

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Customer Chat Support Representative information

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How much do customer chat support representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for customer chat support representative in the United States is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What cities are hiring for Customer Chat Support Representative jobs?

Cities with the most Customer Chat Support Representative job openings:

What states have the most Customer Chat Support Representative jobs?

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What are popular job titles related to Customer Chat Support Representative jobs?

For Customer Chat Support Representative jobs, the most frequently searched job titles are:

Chat Support Representative CL

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 4 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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