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Customer Chat Support Representative Jobs in Florida

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · On-site

$10 - $15/hr

In this role, you will be responsible for providing excellent customer service through phone, email, and chat support. As a CSR, you will: * Respond to customer inquiries and resolve issues promptly

Elevating Solutions LLC

Customer Service Rep

Tampa, FL · Remote

$10 - $15/hr

In this role, you will be responsible for providing excellent customer service through phone, email, and chat support. As a CSR, you will: * Respond to customer inquiries and resolve issues promptly

HelloGov AI, Inc.

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

Customer Support Representative HelloGov AI is a Miami-based startup transforming how people interact with government services. Using advanced artificial intelligence, we streamline complex processes ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

Hytec Solutions

Account Support Representative

Orlando, FL · On-site

$55K - $65K/yr

Provide Customer Support on the Live Chat and answer the chat within 30 seconds * Complete CRM's on ... Work along with sales reps to better assist customers. Travel Requirements / Special Duties Travel ...

Remotetravelcareers

Travel Customer Support

Miami, FL · Remote

$16.25 - $20.75/hr

We are seeking a remote Travel Customer Support representative to handle customer questions ... Provide clear and friendly support through phone, email, or chat. * Answer basic travel questions ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

HelloGov AI

Customer Support Representative

Miami, FL · On-site

$50K/yr

The Role As a Customer Support Representative, you will handle direct outbound calls to customers seeking assistance with government service applications. You will deliver clear, efficient, and ...

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All JobsCustomer Chat Support Representative JobsCustomer Chat Support Representative Jobs in Florida

Customer Chat Support Representative information

What cities in Florida are hiring for Customer Chat Support Representative jobs?

Cities in Florida with the most Customer Chat Support Representative job openings:

Chat Customer Support Representative - AT&T

Tampa, FL • On-site

OneTouch Direct
Marketing • 501 - 1,000 employees
Learn more about OneTouch Directexternal

$15.50 - $19.75/hr

Other

Medical, Dental, Vision

Re-posted 23 days ago

OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

448th of 500 rated business services

Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom

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