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Live Chat Customer Representative Jobs (NOW HIRING)

StrataBuilt LLC

live chat representative

$16.50 - $22.25/hr

We are committed to delivering outstanding customer experiences, and we are looking for a proactive and personable Live Chat Representative to be a key player in our support team. Position Overview ...

TEC Accutite

Live Chat Representative

$16.50 - $22.25/hr

Live Chat Representative TEC is a vertically integrated petroleum industry engineering and ... Our singular focus is to provide customers solutions for all their fuel storage and environmental ...

TEC Accutite

Live Chat Representative

Our singular focus is to provide customers solutions for all their fuel storage and environmental ... We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer ...

AYS

Live Chat Agent

Atlanta, GA · On-site

$15 - $20/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... times, representing the company's values and brand image - Keep accurate records of customer ...

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

Live Chat Agent Location: Remote Company Overview: AYS Inc is a leading provider of customer ... times, representing the company's values and brand image * Keep accurate records of customer ...

The Nurse Dolls 2.0

Live chat support

Chester, VA

$20 - $35/hr

Are you passionate about helping others and delivering exceptional customer service? The Nurse Dolls is looking for a dedicated Live Chat Support Specialist to join our team! Inspired by Dr. Nicole M.

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience ...

AYS

Live Chat Support Agent

Phoenix, AZ · On-site

$18.50 - $24.75/hr

We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our clients ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Remote We are seeking a highly motivated and customer-oriented Live Chat Support Agent to join our team. As a Live Chat Support Agent, you will be responsible for providing real-time support to our ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Salary: R23 000 - R25 000 per month Remote Recruitment is hiring a Live ... Role Overview You will be the first person a UK customer speaks to, answering live chats quickly ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

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Live Chat Customer Representative information

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How much do live chat customer representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for live chat customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Customer Representative vs Customer Service Agent?

AspectLive Chat Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or office-based chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chat on websitesCustomer support via phone, email, or in person
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person support

While both roles involve assisting customers, Live Chat Customer Representatives specialize in online chat support, providing real-time assistance via digital platforms. Customer Service Agents may handle multiple channels like phone, email, or in person. The main difference lies in the communication medium and work environment, with Live Chat Representatives focusing on digital interactions.

What cities are hiring for Live Chat Customer Representative jobs?

Cities with the most Live Chat Customer Representative job openings:

What states have the most Live Chat Customer Representative jobs?

States with the most job openings for Live Chat Customer Representative jobs include:

What are popular job titles related to Live Chat Customer Representative jobs?

For Live Chat Customer Representative jobs, the most frequently searched job titles are:

Infographic showing various Live Chat Customer Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 18 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

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