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Call Live Chat Customer Service Representative Jobs

At Your School (AYS, Inc.)

Live Chat Agent

$15.75 - $21.25/hr

AYS Inc is a leading provider of customer service solutions for businesses across various ... Maintain a positive and professional attitude at all times, representing the company's values and ...

TEC Accutite

Live Chat Representative

... service and advanced technology solutions to customers in the Bay Area and across North America ... We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer ...

APL Associates

Be Seen First

Live Chat Agent

New York, NY · Remote

$26 - $31/hr

Previous customer service, live chat, administrative, or call center experience is preferred but not required. What We Offer * Fully remote work opportunity. * Competitive compensation. * Paid ...

Posted today

Bes System haus

Live Chat Support

Albany, NY · Remote

Bes System haus is seeking a highly motivated and customer-focused Live Chat Support representative ... Provide accurate information about products, services, and policies. * Troubleshoot and resolve ...

Posted today

Bes System haus

Live Chat Support

Bes System haus is seeking a highly motivated and customer-focused Live Chat Support representative ... Provide accurate information about products, services, and policies. * Troubleshoot and resolve ...

New

Lilly Pulitzer

Customer Service Representative

$16.50 - $22.25/hr

... call center. This is inclusive of Ecommerce, Retail, Wholesale, and Internal consumers. Other ... The primary points of interaction with consumers will be through phone, email, live chat, and ...

Connexa Worx

Customer Service Representative

Fort Worth, TX · On-site

$15.25 - $20.75/hr

Customer Service Representative We are seeking a motivated and dedicated customer service ... Respond promptly to customer inquiries via phone, email, and live chat. * Provide accurate ...

Remote Recruitment

Live Chat Support Agent

$19.25 - $25.50/hr

One or more years in customer service, live chat, call centre or retail support * Fast, accurate typing with clear written English * Experience with a helpdesk tool such as Zendesk, Freshdesk or ...

The Nurse Dolls 2.0

Live chat Support

Chester, VA · On-site

$20 - $28/hr

Are you a skilled communicator with a knack for providing exceptional customer service? The Nurse Dolls is looking for a Live Chat Agent to join our team and help us deliver an outstanding experience ...

At Your School (AYS, Inc.)

Live Chat Support Agent

$19.25 - $25.50/hr

Live Chat Support Agent Phoenix, Arizona, United States Job Overview Position: Live Chat Support ... Provide accurate and helpful information to customers regarding products, services, and company ...

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Call Live Chat Customer Service Representative information

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$10

$18

$26

How much do call live chat customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call live chat customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

What are popular job titles related to Call Live Chat Customer Service Representative jobs?

For Call Live Chat Customer Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Call Live Chat Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Chat Customer Representative - Remote

Remote

Feed My People Food Bank
Non-Profits • 11 - 50 employees
Learn more about Feed My People Food Bankexternal

$16.50 - $22.25/hr

Other

Re-posted 18 days ago

Job description

About the job Chat Customer Representative - Remote
We are seeking a dedicated and empathetic A chat support agentRepresentative to join our team. The ideal candidate will be responsible for providing exceptional customer support via phone, email, or live chat. As a representative, you will play a crucial role in ensuring that our customers receive the best possible experience, resolving their issues promptly and efficiently.
The online chat representative may provide technical support, resolve customer service inquiries, or offer additional forms of real-time problem-solving
Qualifications:

  • Love for customers and their experience with a product
  • Analytical skills and ability to leverage data to drive decision-making
  • Excellent communication and interpersonal skills
  • Demonstrated ability to build and maintain strong relationships with customers and internal stakeholders
  • Experience with customer support ticketing systems and CRM platforms
  • Knowledge of customer support metrics and industry best practices
  • Able to integrate technology-based solutions that improve the customer experience (AI, Chat, Self-serve portals)
  • Able to help customers on weekends if needed
Key Responsibilities:
  • They're responsible for answering customer questions that come in via the website(s)
  • Live chat agents need to be able to provide concise information to customers. Chat is all about quick responses and accessibility so agents need to be able to answer questions effectively and efficiently.
  • Customers commonly use live chat to reach out with a problem. This could be to do with a faulty product, shipping issues, service complaints all sorts. And its the job of the live chat agent to fix the issue.
  • You might think that soft skills are less important for a web-based role than they are for other, face-to-face customer service jobs. But its not enough to Acrobatically answer questions in live chat.
    So, another of the live chat agent responsibilities is to make the conversations they have with customers meaningful. And that requires soft skills.
  • As such, another of the live chat agent responsibilities is to identify such major pain points. Then, they need to flag them to a liaison who will convey the information to other departments. In this way, live chat agents are part of developing and improving the products and services the business offers.
  • Complete training
    Beyond cross-training on other channels, broader customer service training is another key part of a chat agents job. Live chat agents commonly undergo on-the-job training. Typically, this includes technical training, policy training, soft skills training, and the like.
    While the company should provide this training, its the responsibility of the agent to engage with the opportunity to touch up and improve their skills.

Applicant Location: USA ONLY

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