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Call Live Chat Customer Service Representative Jobs

EMS Inc.

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Customer Service Representative - Medical Transportation

Omaha, NE · On-site

$18/hr

Previous call center experience preferred * 11:00am-8:00pm or 12:00pm-9:00pm schedule Sunday ... Johnson with the vision to provide superior live chat and email response services for numerous ...

Helpware

Customer Service Representative

Martinsville, VA · On-site +1

$16/hr

Track patient/healthcare provider interactions for first-call resolution and escalating unresolved ... Minimum of 6 months experience in customer service via phone, email, or live chat. * Healthcare ...

Easy Recruiter

Customer Service Representative - Remote

$16.50 - $22.25/hr

Customer Service Representative - Remote We are looking for a Customer Service Representative. This ... Strong customer service skills including live chat, email, and phone * Adept in utilizing multiple ...

DocMagic

Customer Service Representative

Torrance, CA · On-site

$16.50 - $22.25/hr

Required Qualifications * 3+ years of customer service, call center, technical support, or software ... Experience using Salesforce, a CRM, a ticketing platform, live chat, or a knowledge base.

Akina Pharmacy

Customer Service Representative

Hamilton, VA · On-site

$16.50 - $22.25/hr

... call quality, average handle time, and first-call resolution rates. At Akina Pharmacy, we value ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...

Akina Pharmacy

Customer Service Representative

$16.50 - $22.25/hr

... call quality, average handle time, and first-call resolution rates. At Akina Pharmacy, we value ... live chat, to confirm orders, schedule deliveries, and address any concerns or questions from ...

Ideatek

Customer Experience Champion

Wichita, KS · On-site

$14.25 - $19.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

IdeaTek

Customer Experience Champion

Wichita, KS · On-site

$15.75 - $21.50/hr

Previous experience working in a high call volume customer service setting and/or using live chat customer service. * Bi-lingual proficiency in both English and Spanish. Desired Attributes Beyond the ...

Sweve Tech Ltd

Customer Service Representative

$16.50 - $22.25/hr

Respond promptly to customer inquiries via phone, email, and live chat. * Address customer concerns ... Previous experience in customer service, call centers, or remote support is preferred but not ...

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Call Live Chat Customer Service Representative information

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How much do call live chat customer service representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for call live chat customer service representative in the United States is $18.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $19.23 per hour, depending on experience, location, and employer.

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Infographic showing various Call Live Chat Customer Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,548 per year, or $18.1 per hour.

Customer Service Representative - Medical Transportation

Omaha, NE • On-site

EMS Inc.
See more jobs at EMS Inc.external

$18/hr

Full-time

Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative – Medical Transportation

At EMS, we “Contact Center” differently. We support our customers and clients every step of the way and provide an excellent customer service experience.

The Position:

Come be a part of an exciting and growing team! Agents will provide excellent service, and assist customers with medical transportation and accommodation reservations in Alaska. You must have a high level of urgency, empathy and customer service for this program. Must be able to answer inbound customer calls in a timely and productive manner. Must be able to maintain a strong relationship and communication between EMS and our client’s account procedures and managing priorities.

Positions start at $18/hr.

Must have schedule availability for 11:00am-8:00pm or 12:00pm-9:00pm Sunday-Thursday or Tuesday-Saturday

You Will Need:

  • Above average customer service skills
  • Strong written and verbal communication skills when interacting with customers and co-workers
  • Friendly and energetic attitude
  • Computer knowledge and internet skills
  • Ability to navigate between multiple computer screens/tabs
  • Quick learner who enjoys using trouble-shooting and problem solving skills
  • Ability to work both as an individual and as a team member

Nice to Have:

  • High school Diploma or equivalent
  • Must be familiar with phone Apps, Internet, Email, and Microsoft Office
  • Previous call center experience preferred
  • 11:00am-8:00pm or 12:00pm-9:00pm schedule Sunday-Thursday or Tuesday-Saturday

EMS Offers:

  • Paid on-the-job training
  • Medical, dental, vision, and life insurance benefits
  • Causal dress attire
  • Individual work spaces
  • Complimentary breakfast on Fridays
  • Free parking
  • North-West Omaha location

Company Description

EMS, Inc. is a full-service contact center providing superior outsourced customer support. We pride ourselves in going above and beyond to ensure our clients receive world class service. We target technical support and customer care programs but have the experience and expertise necessary to handle any type of program requiring support services. At EMS, we pride ourselves in being more than the average answering service. EMS was founded in 1998 by Mitchell D. Johnson with the vision to provide superior live chat and email response services for numerous companies’ customers. Years later we have evolved into a full service customer contact center and continue to provide superior services. EMS specializes in “Humanizing Customer Service” by providing timely, personal responses to customer questions and has become a recognized leader in customer service outsourcing. Our goal is to make outsourcing easy for our clients.

EMS is privately owned and centrally headquartered in Omaha, Nebraska. We provide our clients with accent neutral multi-channel customer care solutions. Our end-to-end customer service offerings include: inbound and outbound telephone services, e-mail response and support, CRM solutions, consulting, IVR, live chat, fulfillment and direct marketing. EMS representatives are available 24 hours a day to supply your customers with the help they need when they need it.