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Live Chat Customer Representative Jobs (NOW HIRING)

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative AR

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative EG

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative NG

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative MX

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative KE

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative PT

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative GH

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Pavago

Customer Service Representative

$16.50 - $22.25/hr

Customer Service Representative (CSR) - Remote | U.S. Hours At Pavago, we're hiring for a growing U ... Handle inbound customer inquiries through phone, email, live chat, and support tickets. * Resolve ...

DesignNRank

Chat Agent

Colorado Springs, CO · Remote

$15.75 - $21.25/hr

DesignNRank is seeking a professional, customer-focused Chat Agent to provide timely and effective assistance to customers through live chat and other digital communication channels. The ideal ...

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Live Chat Customer Representative information

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How much do live chat customer representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for live chat customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Customer Representative vs Customer Service Agent?

AspectLive Chat Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or office-based chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chat on websitesCustomer support via phone, email, or in person
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person support

While both roles involve assisting customers, Live Chat Customer Representatives specialize in online chat support, providing real-time assistance via digital platforms. Customer Service Agents may handle multiple channels like phone, email, or in person. The main difference lies in the communication medium and work environment, with Live Chat Representatives focusing on digital interactions.

What cities are hiring for Live Chat Customer Representative jobs?

Cities with the most Live Chat Customer Representative job openings:

What states have the most Live Chat Customer Representative jobs?

States with the most job openings for Live Chat Customer Representative jobs include:

What are popular job titles related to Live Chat Customer Representative jobs?

For Live Chat Customer Representative jobs, the most frequently searched job titles are:

Infographic showing various Live Chat Customer Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Chat Support Representative (Remote)

Remote

Simera
Online Marketplaces • 51 - 200 employees
Learn more about Simeraexternal

$17.50 - $22.25/hr

Other

Posted 6 days ago

Job description

Chat Support Representative

We are seeking a proactive and customer-focused Chat Support Representative to assist customers through live chat and digital communication channels. The ideal candidate has excellent written communication skills, strong attention to detail, and the ability to handle multiple conversations while providing fast, accurate, and professional support.

Responsibilities
  • Respond to customer inquiries through live chat and other digital support channels.
  • Provide clear, accurate, and professional responses to customer questions.
  • Identify customer needs and provide appropriate solutions or guidance.
  • Troubleshoot customer issues and resolve requests efficiently.
  • Handle multiple chat conversations while maintaining quality and response speed.
  • Escalate complex or unresolved issues to the appropriate team.
  • Follow up with customers when additional information or assistance is required.
  • Maintain accurate records of customer interactions and resolutions.
  • Follow established support procedures, guidelines, and service standards.
  • Identify recurring customer issues and communicate relevant feedback to internal teams.
  • Maintain a professional, friendly, and helpful tone throughout all customer interactions.
Required Skills
  • Excellent written communication skills.
  • Strong typing and computer skills.
  • Strong customer service and interpersonal skills.
  • Excellent attention to detail.
  • Strong problem-solving and critical-thinking abilities.
  • Ability to multitask and manage multiple conversations simultaneously.
  • Ability to communicate clearly and professionally in writing.
  • Patience and empathy when handling customer concerns.
  • Comfortable using chat platforms, CRM systems, ticketing tools, and other digital applications.
  • Ability to learn new systems and processes quickly.
Requirements
  • Previous experience in chat support, customer service, customer support, call center, or a similar role.
  • Excellent written communication and comprehension skills.
  • Ability to work efficiently in a fast-paced environment.
  • Ability to manage multiple customer conversations while maintaining accuracy.
  • Strong organizational and time-management skills.
  • Ability to work independently and as part of a remote team.
  • Reliable internet connection and a suitable setup for remote work.
  • Professional, patient, and customer-oriented attitude.
  • English proficiency is required if supporting English-speaking customers.

By applying to this position, we'll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

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