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Live Chat Customer Representative Jobs (NOW HIRING)

Bileddo Associates

Remote Live Chat Agent

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism ...

DigiBoard GmbH

In this position, the specialist responds to customer inquiries via live chat and messaging ... platforms, providing accurate information, troubleshooting issues, and escalating complex cases to ...

Norwegian Cruise Line

Live Chat Specialist

Sunrise, FL · On-site

Collaborate regularly with internal teams and engage with external customers to resolve reservation ... Live/Web Chat experience preferred. COMPETENCIES/SKILLS * Excellent written communication skills ...

Simera

Chat Support Representative PE

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

New

Simera

Chat Support Representative CL

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative CR

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative RO

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative (Remote)

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative BR

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

Simera

Chat Support Representative CO

$17.50 - $22.25/hr

Respond to customer inquiries through live chat and other digital support channels. * Provide clear, accurate, and professional responses to customer questions. * Identify customer needs and provide ...

New

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Live Chat Customer Representative information

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How much do live chat customer representative jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for live chat customer representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Live Chat Customer Representative vs Customer Service Agent?

AspectLive Chat Customer RepresentativeCustomer Service Agent
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline, remote or office-based chat platformsCall centers, retail, or office settings
Industry UsageCustomer support via live chat on websitesCustomer support via phone, email, or in person
Search & Comparison IntentFocus on online chat support rolesBroader customer service roles including phone and in-person support

While both roles involve assisting customers, Live Chat Customer Representatives specialize in online chat support, providing real-time assistance via digital platforms. Customer Service Agents may handle multiple channels like phone, email, or in person. The main difference lies in the communication medium and work environment, with Live Chat Representatives focusing on digital interactions.

What cities are hiring for Live Chat Customer Representative jobs?

Cities with the most Live Chat Customer Representative job openings:

What states have the most Live Chat Customer Representative jobs?

States with the most job openings for Live Chat Customer Representative jobs include:

What are popular job titles related to Live Chat Customer Representative jobs?

For Live Chat Customer Representative jobs, the most frequently searched job titles are:

Infographic showing various Live Chat Customer Representative job openings in the United States as of August 2026, with employment types broken down into 80% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Agent (Korean & English Bilingual)

Remote

Influx Inc
Computer and Electronic Product Manufacturing • 1 - 10 employees
Learn more about Influx Incexternal

$15.75 - $21.25/hr

Other

Posted 4 days ago

Job description

Customer Service Agent (Korean & English Bilingual)

Influx delivers on-demand, 24/7 customer support for brands and companies worldwide. Our global team of agents and managers work across time zones to provide seamless, high-quality support every day of the year—including holidays. We are currently looking for English - Korean Bilingual Customer Support Agents in Indonesia with BPO or customer support experience to join our growing remote team.

About the Role

We are seeking experienced customer support agents to handle phone, email, and live chat interactions, as front-line brand representatives, delivering high-quality, timely, and professional support across multiple languages and regions. The ideal candidate will be fluent in both Korean and English and possess strong communication skills, problem-solving, and multitasking abilities.

What You'll Do
  • Handle inbound phone, email, and live chat customer inquiries in line with defined SLAs.
  • Provide accurate, clear, and empathetic responses consistently across all channels.
  • Manage multiple conversations simultaneously (especially live chat and email) while maintaining quality.
  • Resolve customer issues independently where possible and escalate complex cases appropriately.
  • Accurately document interactions in CRM or ticketing systems.
  • Adapt quickly to seasonal fluctuations in contact volume, particularly during peak periods.
  • Maintain professionalism and consistency when representing the brand across different markets.
What We're Looking For
  • Professional proficiency in Korean (ideally TOPIK 4 - 6 equivalent) and strong written and verbal communication skills in English.
  • Prior experience in a multichannel customer support role (phone, email, chat).
  • Excellent verbal and written communication skills.
  • Strong active listening and empathy.
  • Ability to explain processes and solutions clearly and confidently.
  • Culturally aware and comfortable supporting customers across different regions.
  • Calm, professional, and solution-oriented under pressure.
  • Experience using CRM, ticketing, and telephone systems, would be a huge advantage.
  • Strong computer literacy and ability to learn new tools quickly.
  • Accurate documentation and attention to detail.
What We Offer
  • 100% remote work
  • Collaborative and supportive global environment.
  • Exposure to international clients.
  • Opportunities for growth and development.
Ideal Work Setup
  • System: Windows 10 or above (32-bit) or MacBook (no Chromebook, Linux, or desktop)
  • RAM: Minimum 8GB
  • Processor: Intel Core i5 or higher
  • Internet: 40–50 Mbps (download), 30 Mbps (upload)
  • Equipment: Wired headset
  • Environment: Quiet, distraction-free workspace
Important Notes!
  • Influx never asks candidates to make any payment throughout the entire recruitment process.
  • Successful candidates will be contacted only through email ending with @influx.com.

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