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Customer Chat Support Representative Jobs in Remote, OR

Qode

Remote Live Chat Agent

OR · On-site +1

$28/hr

... Chat Support Representative to join our dynamic team. In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support ...

New

HAWES MASTER

CREDIT REPRESENTATIVE Lvl 1

Sixes, OR · On-site

$17 - $20.50/hr

Credit Representative Lvl 1 Salary Range $17.00 - $20.50 Hourly Category Customer Service Do you ... customer service to consumers through text, live chat, email, and phone calls at every touch point.

Domino's Pizza

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

Domino's

Customer Service Rep

Myrtle Creek, OR · On-site

$15 - $20.25/hr

... and support. Our people are the reason we're successful today, and why we'll continue to be ... Domino's CSR Responsibilities Include: : • Demonstrating a friendly, positive attitude and great ...

Domino's Franchise

Customer Service Rep

Myrtle Creek, OR

$15 - $20.25/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... and support. Our people are the reason we're successful today, and why we'll continue to be ...

LITHIA

Customer Service Rep

Roseburg, OR · On-site

$19/hr

Body Shop Customer Service Rep Pay: Starting at $19.00 and up depending on experience Schedule ... You'll work behind the scenes to support customers and the team while gaining valuable experience ...

Lithia Motors, Inc.

Customer Service Rep

Roseburg, OR

$19/hr

Body Shop Customer Service Rep * Pay: Starting at $19.00 and up depending on experience * Schedule ... You'll work behind the scenes to support customers and the team while gaining valuable experience ...

Lithia Motors

Customer Service Rep

Roseburg, OR · On-site

$19/hr

Body Shop Customer Service Rep * Pay: Starting at $19.00 and up depending on experience * Schedule ... You'll work behind the scenes to support customers and the team while gaining valuable experience ...

New

Lithia Motors, Inc.

Customer Service Rep

Roseburg, OR · On-site

$19/hr

Body Shop Customer Service Rep * Pay: Starting at $19.00 and up depending on experience * Schedule ... You'll work behind the scenes to support customers and the team while gaining valuable experience ...

Lithia & Driveway

Customer Service Rep

Roseburg, OR · On-site

$19/hr

Body Shop Customer Service Rep * Pay: Starting at $19.00 and up depending on experience * Schedule ... You'll work behind the scenes to support customers and the team while gaining valuable experience ...

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All JobsCustomer Chat Support Representative JobsCustomer Chat Support Representative Jobs in Remote, OR

Customer Chat Support Representative information

See Remote, OR salary details

$12

$19

$28

How much do customer chat support representative jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer chat support representative in Remote, OR is $19.18, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.91 per hour, depending on experience, location, and employer.

What cities near Remote, OR are hiring for Customer Chat Support Representative jobs?

Cities near Remote, OR with the most Customer Chat Support Representative job openings:

Remote Live Chat Agent

OR • On-site, Remote

Qode
See more jobs at Qodeexternal

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Remote Live Chat Support Representative
Location: Remote, United States
Workplace Type: Remote
About the Role
US Energy Windows & Doors is seeking a friendly, professional, and detail-oriented Remote Live Chat Support Representative to join our dynamic team. In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital communication channels. You will be instrumental in answering basic inquiries about our high-quality windows and doors, assisting customers with scheduling appointments and consultations, meticulously documenting customer interactions, and ensuring all inquiries receive timely and appropriate follow-up. This position requires a proactive approach, excellent communication skills, and a genuine desire to help customers find the solutions they need. If you thrive in a remote work environment and possess a passion for outstanding customer service, we encourage you to apply.
Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat and email, ensuring a positive first impression.
  • Answer general questions about windows, doors, installation processes, consultation scheduling, and other company services with accuracy and clarity.
  • Assist customers with scheduling consultations and appointments, coordinating with the sales and installation teams as needed.
  • Provide timely updates regarding orders, appointments, and service requests when information is readily available.
  • Identify customer needs and effectively direct complex or specialized questions to the appropriate department or specialist.
  • Document all customer conversations and interactions accurately within the CRM system and update customer records meticulously.
  • Follow up on customer inquiries that require additional assistance or further investigation to ensure complete resolution.
  • Maintain a consistently professional, helpful, and courteous tone in every customer interaction, reflecting the company's commitment to service excellence.
  • Handle customer concerns and complaints calmly and professionally, seeking to de-escalate situations and find satisfactory solutions.
  • Coordinate effectively with sales, installation, and administrative teams to ensure seamless customer experiences and efficient workflow.
  • Protect customer information and maintain strict confidentiality in accordance with company policies and data privacy regulations.
  • Adhere to all company procedures, communication standards, and service guidelines to ensure consistent and high-quality support.

Required Skills & Qualifications
  • High school diploma or equivalent is preferred, demonstrating a foundational level of education.
  • Previous customer service, live chat support, call center, administrative, or sales-support experience is highly preferred, providing a strong understanding of customer interaction dynamics.
  • Excellent written communication and grammar skills are essential for clear and effective online communication.
  • Strong typing speed and accuracy, coupled with proficient computer skills, are necessary for efficient chat and data entry.
  • Comfortable and proficient in using CRM systems, email clients, various chat platforms, spreadsheets, and other web-based applications.
  • Exceptional attention to detail and a commitment to accuracy in all tasks, from communication to data entry.
  • Proven ability to multitask effectively while managing multiple customer conversations simultaneously in a fast-paced environment.
  • A professional, patient, and genuinely customer-focused attitude, prioritizing customer satisfaction in every interaction.
  • Ability to work independently and manage time effectively in a remote work setting, demonstrating self-discipline and motivation.
  • Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free from distractions.

Benefits
Eligible employees may receive benefits according to company policy, which may include:
  • Health insurance
  • $28 per hour
  • Dental and vision insurance
  • Paid time off
  • Paid holidays
  • 401(k)
  • Performance-based bonuses
  • Training and professional development
  • Career advancement opportunities

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