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As a Tier 1 Technical Support Representative, you will serve as the first point of contact for customers through phone, chat, and email support. You will troubleshoot technical issues, provide ...

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Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach for your phone to look up the answer? If ...

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach for your phone to look up the answer? If ...

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach for your phone to look up the answer? If ...

Internet Chat Support - Bilingual encouraged to apply On site in Seffner Florida RTG Headquarters When someone asks you a question, do you immediately reach for your phone to look up the answer? If ...

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How much do seasonal chat support representative jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for seasonal chat support representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.
What cities are hiring for Seasonal Chat Support Representative jobs? Cities with the most Seasonal Chat Support Representative job openings:
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Chat Customer Support Representative - AT&T

Chat Customer Support Representative - AT&T

OneTouch Direct

Tampa, FL • On-site

$16 - $20.50/hr

Full-time

Medical, Dental, Vision

Posted 29 days ago


OneTouch Direct rating

5.2

Company rating: 5.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

405th of 451 rated business services


Job description

Welcome to OneTouch Direct – where we turn customer service into a memorable experience! As a prominent contact center solution provider since 1998, we partner with Fortune 500 companies to ensure their customers receive unparalleled support and service.

We are currently looking for a Chat Customer Support Representative to join our dynamic team! You will be the voice behind the chat, assisting AT&T customers with their inquiries and ensuring they receive top-notch assistance in a timely manner.

Your Role Will Include:

  • Responding to customer inquiries via chat with a friendly and professional demeanor.
  • Resolving issues and providing information about AT&T products and services.
  • Handling customer complaints and questions effectively, ensuring satisfaction.
  • Maintaining a positive attitude while managing multiple chat interactions simultaneously.
  • Documenting conversations and ensuring follow-up where necessary.

Requirements

  • Excellent written communication skills with a friendly and clear tone.
  • Previous experience in a customer service role, particularly in chat support, is a plus.
  • Strong problem-solving skills and the ability to think on your feet.
  • Ability to handle high volumes of chat interactions efficiently.
  • Familiarity with AT&T products and services is advantageous.
  • Proficiency with computers and chat support software.
  • Strong attention to detail and organizational skills.

Benefits

  • The WEEKLY COMISSION will be paid based on performance, you receive can an additional $1, $2, or $3 an hour.
  • Monthly COMISSION - To qualify for the monthly commission, YOU MUST WORK 150 HOURS AND 7 DAY FUNCTION RESOLVE 91% OR HIGHER.
  • Full-Time Hours: 40 hours per week schedule, with overtime opportunities!
  • GREAT Earning Opportunities: Competitive hourly pay PLUS monthly bonus opportunities!
  • Supportive Environment: Classroom training, plus 1-on-1 support for your first week of call taking!
  • Great workplace: Daily and weekly incentives to create a fun, competitive, and rewarding environment!
  • Benefits: Health Care Plan (Medical, Dental & Vision)
  • Growth: Opportunity for professional advancement as we grow!
  • Culture: Diverse & Inclusive welcoming culture with Employee Resource Groups

What OneTouch Direct employees say

Pay

Hours and flexibility

Workplace

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