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Seasonal Chat Support Representative Jobs (NOW HIRING)

TaskUs

Sales Representative

New Braunfels, TX · On-site

As a Sales Support Representative, you will: * Research and resolve issues reported by the client's end-users via phone, email, and chat support. * Use sales techniques, to offer products and ...

Launch Focus

Technical Support

Rochester, NY

We are looking for full time representatives that can manage our live chat support. Must have website development, website hosting, customer service, and sales experience. Zopim experience is a plus ...

El Car Wash

Customer Support Representative

Miami, FL · On-site

$15.25 - $20.75/hr

The Customer Support Representative is responsible for delivering exceptional service and support to customers via phone, email, and chat. This role serves as the frontline of the company, ensuring ...

Bank of Colorado

CUSTOMER SUPPORT REP

Gretna, NE

$15.75 - $20.25/hr

Customer Support Representative The Customer Support Representative is responsible for providing customer service and technical support for online banking customers via phone, chat and email. The ...

APS Payroll

Client Support Representative

Shreveport, LA

$13.50 - $17.75/hr

Client Support Representative Based in Shreveport, Louisiana, we began in 1996 by offering payroll ... Documentation of client related issues received via call, email or chat using the department ...

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Seasonal Chat Support Representative information

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How much do seasonal chat support representative jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for seasonal chat support representative in the United States is $15.86, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $17.31 per hour, depending on experience, location, and employer.
What cities are hiring for Seasonal Chat Support Representative jobs? Cities with the most Seasonal Chat Support Representative job openings:
What are the most commonly searched types of Chat Support Representative jobs? The most popular types of Chat Support Representative jobs are:
What states have the most Seasonal Chat Support Representative jobs? States with the most job openings for Seasonal Chat Support Representative jobs include:
What job categories do people searching Seasonal Chat Support Representative jobs look for? The top searched job categories for Seasonal Chat Support Representative jobs are:
Seasonal Chat Support Representative jobs near you
Infographic showing various Seasonal Chat Support Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, and 99% Full Time. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,987 per year, or $15.9 per hour.
Tier 1 Technical Support Representative (REMOTE IOWA)

Tier 1 Technical Support Representative (REMOTE IOWA)

Aureon

Cedar Rapids, IA • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Aureon rating

4.5

Company rating: 4.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

200th of 204 rated it services

Job description

Job Responsibilities:
  • Inbound Telephone Support - perform telephone support as scheduled. Ensure that customer questions are answered completely in a professional, caring and responsive manner, commitments to perform research and follow-up are completed, open issues are resolved and each contact -- including information and resolution achieved -- is logged in the appropriate ticketing system.
  • E-mail & Chat Support - perform as scheduled. Answer and complete all assigned messages or contacts; ensure that all customer questions and issues are addressed in the reply. Properly enter customer information and resolution in the appropriate ticketing system.
  • Skill improvement - continually strive to improve the cognitive and customer service skills necessary to perform the job. This includes proficiency with supported products, demonstrated problem solving ability and excellent verbal and written communication skills. Ability to read, review and understand support resources provided by the contact center and its clients. Attend all training classes and complete any exercises assigned.
  • Assist and educate customers with inquiries related to both software and hardware, account management, installation, and best practices
  • Focus on quality and customer satisfaction
  • Clear and thorough documentation of customer interactions required
  • Support inquiries include questions related to - Hardware, Software, Wireless communications, OTAP (Over-the-Air-Programming), Account management (billing), Upgrades, Online orders and Industry events
  • Willing to fiercely advocate on behalf of and represent the Voice of the Customer
  • Research and prepare detailed escalations to second level support
  • Review, manage and follow up on open issues as needed
  • Project work that includes long and short-term initiatives

What can Aureon offer you?
  • Opportunities for professional growth, development, and advancement within the organization
  • 100% remote working employment model
  • Shift differential pay applied to evening and weekend shifts
  • Comprehensive training on hardware and software applications for qualified applicants
  • Knowledge and experience relating to basic computer applications
  • Competitive compensation and full benefits package for full-time employees
  • Health, Dental, Vision, and Life Insurance Plans, 401K, and PTO

Required Education:
  • High school or equivalent

Required Skills:
  • Excellent interpersonal skills to establish and maintain effective relationships with customers, employees, superiors and business contacts in a professional and courteous manner
  • Excellent written and oral communication skills, including strong listening skills
  • Intermediate to advanced computer skills with emphasis on Internet knowledge
  • 1-2 years experience troubleshooting hardware and/or software, either remotely or onsite
  • Experience working in a customer Support Center
  • Experience working with Mobile Communications
  • Experience working with Transportation
  • Accounting or accounts receivable experience is a huge plus
  • Must exhibit dependability, adaptability and flexibility
  • Ability to diagnose and troubleshoot issues
  • Basic math skills
  • Creative thinking and reasoning ability

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
  • Primarily indoor work primarily in office environment
  • Frequent utilization of manual dexterity and visualizing of computer screen
  • No unusual physical requirements

Remote, Technical Support Representative, Contact Center, TSR, Technical Customer Support Representative, Inbound, Help Desk
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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