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Customer Care Associate Jobs (NOW HIRING)

Danaher

Customer Care Associate

San Jose, CA · On-site

$34 - $36/hr

The Customer Care Associate is responsible for being instrumental in helping the Service and Sales business achieve its growth and profitability goals by working directly with our customers to ...

Grane Rx

Pharmacy Customer Care Associate

Pittsburgh, PA · On-site

$14 - $19.50/hr

Overview Customer Care Associate RIDC Park - Pittsburgh, Pa POSITION SUMMARY The Customer Care Associate position serves internal and external customers by determining requirements, answering ...

Brigit

Customer Care Associate

New York, NY · On-site

$50K/yr

Forbes Fintech 50 2022 Role overview As a Customer Care Associate, you will be joining a team of passionate agents responsible for all basic tasks of Customer Care. As the front line to our customers ...

Grane Rx

Pharmacy Customer Care Associate

Pittsburgh, PA · On-site

$14 - $19.50/hr

Overview Customer Care Associate RIDC Park - Pittsburgh, Pa POSITION SUMMARY The Customer Care Associate position serves internal and external customers by determining requirements, answering ...

Grane Rx

Pharmacy Customer Care Associate

Pittsburgh, PA

$14 - $19.50/hr

Customer Care Associate RIDC Park - Pittsburgh, Pa POSITION SUMMARY The Customer Care Associate position serves internal and external customers by determining requirements, answering inquiries ...

Oshkosh Corporation

Customer Care Associate

Appleton, WI · On-site

$42K - $64K/yr

The Customer Care Associate supports customer service operations by handling administrative tasks such as data entry, processing customer inquiries, and maintaining accurate records. This role ...

Brigit

Customer Care Associate

New York, NY · Remote

$50K/yr

Forbes Fintech 50 2022 Role overview As a Customer Care Associate, you will be joining a team of passionate agents responsible for all basic tasks of Customer Care. As the front line to our customers ...

SafeSplash

Customer Care Associate

New Hyde Park, NY · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

New

SafeSplash

Customer Care Associate

Scottsdale, AZ · On-site

$15.25 - $15.75/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

SafeSplash

Customer Care Associate

Tulsa, OK · On-site

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

SafeSplash

Customer Care Associate

Little Neck, NY · On-site

$17 - $19/hr

The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ...

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All JobsCustomer Care Associate Jobs

Customer Care Associate information

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$8

$17

$27

How much do customer care associate jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for customer care associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the work of a customer associate?

A Customer Care Associate is responsible for assisting customers with inquiries, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management tools to document interactions and ensure customer satisfaction.

What jobs pay 4000 a week without a degree?

Customer Care Associates typically do not earn $4,000 a week without advanced experience or specialized skills. High-paying roles that can reach this level without a degree are rare and often involve sales, real estate, or entrepreneurship, which rely on commissions, performance, or business ownership rather than formal education. Most jobs paying this amount require significant experience, certifications, or entrepreneurial effort.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and track resolutions.

How can I make 2000 a week working from home?

A Customer Care Associate can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience or specialized skills such as technical support or multilingual communication. Some roles offer performance-based bonuses or incentives that can increase earnings, but reaching this level typically requires consistent effort, excellent customer service skills, and possibly working overtime or multiple shifts.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
More about Customer Care Associate jobs
What cities are hiring for Customer Care Associate jobs? Cities with the most Customer Care Associate job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
Who are the top companies hiring for Customer Care Associate jobs? The top employers for Customer Care Associate jobs are:
What states have the most Customer Care Associate jobs? States with the most job openings for Customer Care Associate jobs include:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Care Associate

Customer Care Associate

Danaher

San Jose, CA • On-site

$34 - $36/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Danaher rating

7.7

Company rating: 7.7 out of 10

Based on 29 frontline employees who took The Breakroom Quiz

Job description

Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At Molecular Devices, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.
You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
Join Molecular Devices and help drive scientific discovery for life science customers in academia, biotech, pharma, and government. Our automated and AI-enabled technology empowers researchers to tackle complex questions and gain deep insights, accelerating the development of safer, more effective therapeutics. As part of our team-rooted in collaboration, authenticity, and innovation-you'll ultimately contribute to groundbreaking science that enhances lives globally and shapes a healthier future for all.
Learn about the Danaher Business System which makes everything possible.
The Customer Care Associate is responsible for being instrumental in helping the Service and Sales business achieve its growth and profitability goals by working directly with our customers to promote the value of Molecular Devices. You will provide high-quality support for our customers as well as our Service and Sales Organizations.
This position reports to the Customer Care Manager and is part of the North America Customer Care team located in San Jose, CA and will be an on-site role.
In this role, you will have the opportunity to:
  • Deliver exceptional customer service to internal and external customers by providing timely updates, resolving complex order and service issues, and building strong relationships that enhance customer satisfaction and retention
  • Manage end-to-end processing of instrument, consumable, service, depot repair, field service, and calibration orders while ensuring accuracy, regulatory compliance, and adherence to company policies and procedures
  • Partner with Sales, Service, Finance, Logistics, and Operations teams to resolve customer issues, streamline workflows, identify process improvements, and support revenue growth through efficient order execution and timely invoicing

The essential requirements of the job include
  • High School Diploma or GED with 3+ years of experience in customer service and/or order management
  • Proficiency in Microsoft Word, Power BI, Excel

It would be a plus if you also possess previous experience in:
  • Associate's Degree or Bachelor's Degree
  • Oracle Order Management, ServiceMax and Salesforce experience
  • Miro for Visual Management

Molecular Devices, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
The hourly range for this role is $34.00 - $36.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.
The U.S. EEO posters are available here.
For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer please click here.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or applyassistance@danaher.com.

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About Danaher

Sourced by ZipRecruiter

We are a science and technology innovator committed to helping our customers solve complex challenges, and improving quality of life around the world. A global family of more than 20 operating companies, we drive meaningful innovation in some of today's most dynamic, growing industries.

Industry

Medical equipment and supplies manufacturing

Company size

10,000+ Employees

Headquarters location

Washington, DC, US

Year founded

1984

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