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Customer Care Associate Jobs (NOW HIRING)

School of Rock

Customer Care Associate

Tulsa, OK

$12.50 - $17.25/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

School of Rock

Customer Care Associate

Bellmore, NY

$14.75 - $20.25/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · On-site

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT America

Customer Care Associate

Oklahoma City, OK · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits ...

School of Rock

Customer Care Associate

Deer Park, NY

$15 - $20.75/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

School of Rock

Customer Care Associate

Melville, NY

$14.75 - $20.50/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

NTT America

Customer Care Associate

Las Cruces, NM · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits ...

School of Rock

Customer Care Associate

Owasso, OK

$12.25 - $17/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

School of Rock

Customer Care Associate

Little Neck, NY · On-site

$15.75 - $21.50/hr

Customer Care Associate Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our ...

NTT DATA Services

Customer Care Associate

Chicago, IL · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT America

Customer Care Associate

Chicago, IL · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits ...

NTT America

Customer Care Associate

El Paso, TX · Remote

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. Must Live in Continental United States This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Yukon, OK · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

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All JobsCustomer Care Associate Jobs

Customer Care Associate information

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How much do customer care associate jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for customer care associate in the United States is $17.14, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $19.23 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

A Customer Care Associate typically does not earn $10,000 a month without significant experience or specialized skills. High earnings in customer service roles are usually associated with management positions, sales, or roles in high-demand industries that may require certifications or extensive experience. Most entry-level customer care positions offer lower salaries, but advanced roles or those in certain sectors can reach higher income levels.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are some common challenges Customer Care Associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What are Customer Care Associates?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What does a customer care associate do?

A customer care associate provides support to customers by answering questions, resolving issues, and assisting with product or service inquiries. They often communicate via phone, email, or chat and use customer service tools to document interactions and ensure customer satisfaction.

What is the role of a customer service associate?

A customer service associate is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They often use communication skills, company policies, and customer management tools to ensure a positive experience and maintain customer satisfaction.

How can I make $2000 a week working from home?

A Customer Care Associate can potentially earn $2000 a week by working full-time, often requiring strong communication skills, experience, and sometimes performance-based incentives. Increasing earnings may involve taking on additional shifts, working for companies with higher pay rates, or developing specialized skills such as technical support or multilingual customer service.

What are the key skills and qualifications needed to thrive as a Customer Care Associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.
More about Customer Care Associate jobs
What cities are hiring for Customer Care Associate jobs? Cities with the most Customer Care Associate job openings:
What are the most commonly searched types of Customer Care jobs? The most popular types of Customer Care jobs are:
Who are the top companies hiring for Customer Care Associate jobs? The top employers for Customer Care Associate jobs are:
What states have the most Customer Care Associate jobs? States with the most job openings for Customer Care Associate jobs include:
What job categories do people searching Customer Care Associate jobs look for? The top searched job categories for Customer Care Associate jobs are:
Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in the United States as of June 2026, with employment types broken down into 1% Locum Tenens, 4% As Needed, 51% Full Time, 42% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,647 per year, or $17.1 per hour.
Customer Care Associate

Customer Care Associate

School of Rock

Tulsa, OK

$12.50 - $17.25/hr

Other

Medical, PTO

Posted 24 days ago

Job description

Customer Care Associate

Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring smooth front desk operations. This role is ideal for someone who thrives in a high-energy, child-focused environment, values teamwork, and enjoys building positive relationships with customers. If you are excited about giving back to the community and making a lasting impact on children's lives, then SafeSplash is the place for you!

Benefits

  • Paid Training
  • Daily Pay available
  • SafeSplash® Brands Curriculum Certification
  • Flexible Hours
  • Free Swim Lessons for immediate family of employees
  • Career Growth
  • Health Benefits (30+ hours per week)
  • Paid time off (30+ hours per week)
  • Wealth Benefits (30+ hours per week)

Responsibilities:

Operations

  • Perform administrative duties including Terms & Conditions processing, aged accounts follow-up, and attendance tracking (via iClassPro or equivalent system).
  • Answer all incoming phone calls within three rings and return messages in a timely manner.
  • Maintain accurate and timely student attendance records, ensuring smooth class operations.
  • Assist with facility cleanliness: lobby, observation area, restrooms, and front desk.
  • Support daily opening and closing procedures to ensure readiness for customers.

Sales

  • Support lead conversion efforts through tours, trial lessons, and enrollment follow-ups.
  • Execute retention activities including re-enrollment calls, check-ins with dropped students, and parent outreach.
  • Manage in-school customer requests, including schedule changes, account updates, and billing questions.

Customer

  • Provide a warm and professional welcome to all customers, greeting them by name with high energy.
  • Handle greetings and goodbyes to ensure every family feels appreciated.
  • Conduct school tours, explaining programs and emphasizing the value of lessons.
  • Respond to customer inquiries (in person, by phone, and email) with accuracy, enthusiasm, and empathy.
  • Address and de-escalate customer issues promptly, finding solutions that strengthen relationships.
  • Proactively engage with parents about their child's progress and upcoming opportunities.

Employee

  • Collaborate with instructors and managers to ensure smooth operations.
  • Support a safety-focused culture by adhering to all brand and facility standards.
  • Participate in staff meetings and training sessions to continually improve service.

Job Type

  • Weekdays, Weeknights and Weekends required
  • 10+ hours a week (seasonality can impact this)
  • Work Location: On-site
  • Reports to School Leadership

Requirements

  • High school diploma or equivalent preferred
  • Strong written and verbal communication skills
  • Ability to multi-task in a fast-paced environment while being agile and taking initiative
  • Comfortable working in and around water, with children and parents.
  • Must be able to lift 30 lbs. and be on your feet for long periods
  • CPR, First Aid, and AED certifications are required within 30 days of hire (training available)
  • Lifeguard certification is preferred
  • Prior swim experience is preferred

Apply