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60 Uscellular Customer Care Associate Jobs Hiring Near You

05-Emerson

Customer Care Associate

Indianapolis, IN

$14 - $15/hr

Join Our Team as a Customer Care Associate at Leo's Market and Eatery! Are you passionate about helping others and providing exceptional customer service? At Leo's Market and Eatery, we're looking ...

Bomnin Automotive Group

Customer Care Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Bomnin Automotive Group

Customer Care Associate

Miami, FL · On-site

$13.75 - $19.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Bomnin Automotive Group

Customer Care Associate

Homestead, FL · On-site

$13.25 - $18.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Bomnin Automotive Group

Customer Care Associate

Miami, FL

$13.75 - $19.25/hr

Customer Care Associate Job Status: Full-time, non-exempt Reports To: BDC Operations Director, Controller/Office Manager Position Overview: As a Customer Care Associate at Bomnin Automotive , you ...

Potbelly Corporate

Customer Care Associate

Chicago, IL · On-site

$55K - $65K/yr

Customer Care Associate (Full Time) Location: Support Center (Full Remote) Reports to: Manager, Customer Care & Reputation Job Level: Job Band: Full Time Travel Requirements: Rarely (Possibly 1-2x a ...

New

Potbelly

Customer Care Associate

Chicago, IL · On-site +1

$55K - $65K/yr

Customer Care Associate (Full Time) Location: Support Center (Full Remote) Reports to: Manager, Customer Care & Reputation Job Level: Job Band: Full Time Travel Requirements: Rarely (Possibly 1-2x a ...

World Finance

Customer Care Associate

Greenville, SC · On-site

$16 - $17/hr

Our ideal Customer Care Associate should have previous experience in a call center or financial branch setting and a High School Diploma or General Education Development (GED) Certificate. To be a ...

Global Contact Services

Customer Care Associate

NC · Remote

$14/hr

NOW HIRING: Full-Time Customer Care Associates Multiple Schedules Available 24/7 What You'll Do * ???? Help people with disabilities with their daily transportation needs. * ???? Work from home ...

ESAB

Customer Care Associate

Denton, TX · On-site

$13.50 - $18.75/hr

We're looking to hire a talented Customer Care Associate based in Denton, TX. Reporting to the Customer Supervisor, the Customer Care Associate is responsible for maintain long-term, trusting ...

New

Omron

Customer Care Associate

Hoffman Estates, IL

$43K - $48K/yr

Under the general supervision of a Customer Care Supervisor, the Customer Care Associate assists Direct Customer and Channel Partners and records necessary information by performing the following ...

NTT DATA Services

Customer Care Associate

Chicago, IL · On-site

$20/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

NTT DATA Services

Customer Care Associate

Las Cruces, NM · Remote

$19/hr

Customer Care Associate, providing customer care to Life Insurance policyholders, agents and other customers. **Must Live in Continental United States** This position is eligible for company benefits ...

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UScellular Jobs Information

Do workers at UScellular get paid breaks?

Yes. Most people get paid breaks.
67% of people say they get paid breaks.
Based on data from 27 people who took the Breakroom Quiz between November 2024 and August 2026.

Does UScellular pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
44% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

At UScellular, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
60% of people say they have to use vacation days when they’re out sick.
Based on data from 15 people who took the Breakroom Quiz between May 2025 and August 2026.

Is the health insurance from UScellular affordable enough for their workers?

Most people say the health insurance costs are okay.
95% of people say the health insurance costs are okay
Based on data from 19 people who took the Breakroom Quiz between March 2025 and August 2026.

Do people get paid time off at UScellular?

Most people get paid time off work.
88% of people say they get paid time off.
Based on data from 17 people who took the Breakroom Quiz between May 2025 and August 2026.

How far ahead of time do people find out their work schedule?

Only some people find out their schedule four weeks ahead of time.
  • 18% of people with changing schedules find out their shifts one week or less ahead of time.
  • 18% of people with changing schedules find out their shifts two weeks ahead of time.
  • 18% of people with changing schedules find out their shifts three weeks ahead of time.
  • 45% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

Do workers at UScellular worry about hours?

Most people don’t worry about getting enough hours.
80% of people report they don’t worry about getting enough hours.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and April 2026.

Do UScellular workers get to choose the shifts they work?

Most people get to choose which shifts they work.
69% report that they have enough control over which shifts they work.
Based on data from 29 people who took the Breakroom Quiz between November 2024 and March 2026.

How easy is it for UScellular workers to change shifts?

Most people find it easy to change shifts.
69% of people report that it’s easy to change shifts if they need to.
Based on data from 32 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to get time off at UScellular?

Most people find it easy to get time off.
80% of people report it’s easy to get time off.
Based on data from 30 people who took the Breakroom Quiz between November 2024 and August 2026.

Do UScellular managers change schedules at the last minute?

Most managers don’t change people’s schedules at the last minute.
80% of people say their manager doesn’t change their shift schedule at the last minute.
Based on data from 35 people who took the Breakroom Quiz between November 2024 and April 2026.

Do jobs at UScellular spill into time workers aren’t paid for?

Rarely. The job doesn't usually spill into unpaid time.
24% of people report that their job takes up time that they don’t get paid for.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

How easy is it to take sick days at UScellular?

Most people find it easy to take sick days.
68% of people report that it’s easy to take time off if they are sick.
Based on data from 37 people who took the Breakroom Quiz between November 2024 and August 2026.

Is a UScellular job good for students?

Only some students say this is a good place to work if you’re studying.
36% of students report this isn’t a good place to work if you’re studying.
Based on data from 11 people who took the Breakroom Quiz between November 2024 and February 2026.

Is working at UScellular good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
36% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at UScellular feel treated with respect by their managers?

Most people feel treated with respect by their managers.
82% of people say they’re treated with respect by their managers.
Based on data from 39 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at UScellular get to take their breaks without interruption?

Most people get breaks without interruption.
69% of people report that they get to take their breaks without interruption.
Based on data from 36 people who took the Breakroom Quiz between November 2024 and August 2026.

Is it stressful to work at UScellular?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at UScellular enjoy their jobs?

Most people enjoy their job.
76% of people report they enjoy their job.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people at UScellular recommend working with their team?

Only some people recommend working with their team.
46% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 41 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get enough training when they start at UScellular?

Most people got enough training when they started.
75% of people report they got enough training when they started working here.
Based on data from 40 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people get support to advance at UScellular?

Most people are given support to advance their career here.
In the last year, 76% of people report being given support to advance their career here.
Based on data from 33 people who took the Breakroom Quiz between November 2024 and August 2026.

Do people think UScellular’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
71% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 34 people who took the Breakroom Quiz between November 2024 and August 2026.

Do workers feel well informed about how UScellular is doing?

Only some people feel well informed about how the company is doing.
34% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 38 people who took the Breakroom Quiz between November 2024 and April 2026.

What other companies are hiring for Customer Care Associate jobs?

Customer Care Associate

Jacobs & Thompson Inc

Toronto, ON • On-site

Full-time

Re-posted 21 days ago

Job description

Customer Care Associate
The Customer Care Associate is responsible for providing exceptional customer service and support to customers throughout the order management process. This role serves as the primary point of contact for customer inquiries, order processing, delivery coordination, and issue resolution. The Customer Care Associate works closely with Sales, Production, Shipping, and Purchasing to ensure customers receive accurate information and timely service.
Key Responsibilities
Customer Service & Support
  • Serve as the primary contact for customer inquiries via phone, email, and other communication channels.
  • Develop and maintain positive customer relationships through professional and responsive service.
  • Provide product information, pricing, availability, and lead times.
  • Respond to customer concerns and complaints in a timely and professional manner.
  • Escalate complex issues as required and ensure appropriate follow-up.
Order Management
  • Process customer orders accurately and efficiently within ERP systems.
  • Verify order details, product specifications, pricing, and delivery requirements.
  • Monitor order status and communicate updates to customers.
  • Coordinate order changes, returns, credits, and cancellations as required.
  • Investigate and resolve missing, incomplete, or incorrect orders.
Coordination & Communication
  • Liaise with Production, Shipping, Purchasing, and Sales teams to ensure timely fulfillment of customer orders.
  • Coordinate delivery schedules and communicate potential delays.
  • Support customers with shipping documentation and order tracking information.
  • Assist in maintaining smooth communication between departments to meet customer expectations.
Customer Records & Administration
  • Maintain accurate customer files, records, and account information.
  • Update customer information in ERP/CRM systems.
  • Prepare customer reports, order summaries, and service documentation as required.
  • Monitor and maintain customer portals and electronic communication systems.
Continuous Improvement
  • Identify opportunities to improve customer service processes and efficiencies.
  • Participate in departmental meetings, training, and continuous improvement initiatives.
  • Maintain knowledge of company products, capabilities, and manufacturing processes.
Qualifications
Education
  • Postsecondary diploma or degree in Business Administration, Customer Service, Supply Chain, or related field preferred.
Experience
  • Minimum 2 years of customer service or customer care experience.
  • Manufacturing, distribution, or B2B environment experience preferred.
  • Experience with ERP systems and order entry processes considered an asset.
Skills & Competencies
  • Strong customer service orientation.
  • Excellent verbal and written communication skills.
  • Strong organizational and time-management abilities.
  • High attention to detail and accuracy.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Problem-solving and conflict-resolution skills.
  • Proficiency in Microsoft Office, particularly Outlook, Excel, and Word.
  • Experience with Dynamics 365 or ERP systems is an asset.

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