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Customer Care Associate Jobs in Georgia (NOW HIRING)

Phoenix Senior Living

Resident Care Associate

Tucker, GA · On-site

$15 - $16/hr

Description The Phoenix at Tucker is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Blue Ridge, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Retreat At Canton

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

Description: The Retreat at Canton is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Jasper, GA · On-site

$13.25 - $15.75/hr

Description The Retreat at Jasper is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Marietta, GA · On-site

$14.25 - $17.25/hr

Description The Pearl at East Cobb is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Blue Ridge, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Retreat At Jasper

Resident Care Associate

Jasper, GA · On-site

$13.25 - $15.75/hr

Description: The Retreat at Jasper is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Warner Robins, GA · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Blue Ridge, GA · On-site

$13 - $15.50/hr

PURPOSE Resident Care Associate | The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Phoenix At Tucker

Resident Care Associate

Tucker, GA · On-site

$15 - $16/hr

Description: The Phoenix at Tucker is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Retreat At Canton

Resident Care Associate

Canton, GA

$12.50 - $15/hr

Description: The Retreat at Canton is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

Description: The Retreat at Canton is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Canton, GA · On-site

$12.50 - $15/hr

PURPOSE Resident Care Associate CNA The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Warner Robins, GA · On-site

$12.75 - $15.25/hr

PURPOSE Resident Care Associate | CNA The Resident Care Associate is responsible for providing the ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

Phoenix Senior Living

Resident Care Associate

Tucker, GA · On-site

$15 - $16/hr

Description: The Phoenix at Tucker is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Phoenix At Tucker

Resident Care Associate

Tucker, GA · On-site

$14.25 - $17/hr

Description: The Phoenix at Tucker is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

The Phoenix At Tucker

Resident Care Associate

Tucker, GA · On-site

$14.25 - $17/hr

Description: The Phoenix at Tucker is hiring Resident Care Associates to join their team! Shift ... Ability to work weekends, evenings and flexible hours, available to our customers at peak service ...

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All JobsCustomer Care Associate JobsCustomer Care Associate Jobs in Georgia

Customer Care Associate information

See Georgia salary details

$7

$14

$23

How much do customer care associate jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer care associate in Georgia is $14.47, according to ZipRecruiter salary data. Most workers in this role earn between $11.78 and $16.25 per hour, depending on experience, location, and employer.

What is a customer care associate?

Customer Care Associates are professionals who assist customers by addressing their inquiries, resolving issues, and ensuring a positive experience with a company’s products or services. They often work in call centers, retail stores, or online support environments. Their responsibilities include answering questions, handling complaints, providing information, and supporting customers through various communication channels such as phone, email, or chat. Customer Care Associates play a critical role in building customer loyalty and maintaining a company’s reputation.

What are the key skills and qualifications needed to thrive as a customer care associate, and why are they important?

To thrive as a Customer Care Associate, you need strong communication, problem-solving skills, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic office applications is typically required. Patience, active listening, and a positive attitude enable you to handle challenging situations and build rapport with customers. These skills are crucial for resolving issues efficiently, ensuring customer satisfaction, and maintaining a company's reputation.

What are some common challenges customer care associates face when handling customer inquiries, and how can they overcome them?

Customer Care Associates often encounter challenges such as managing a high volume of inquiries, addressing difficult customers, and navigating complex product or service issues. To overcome these challenges, associates benefit from strong communication skills, patience, and in-depth product knowledge. Many organizations provide ongoing training and support, and working closely with teammates or supervisors can help resolve particularly challenging cases. Additionally, learning to use customer relationship management (CRM) tools efficiently can streamline responses and allow associates to deliver high-quality service even during busy periods.

What is the difference between Customer Care Associate vs Customer Service Representative?

AspectCustomer Care AssociateCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require customer service trainingHigh school diploma or equivalent; often similar training
Work EnvironmentCall centers, retail, online support, in-personCall centers, retail stores, online support, in-person
Employer & IndustryRetail, telecom, banking, healthcareRetail, telecom, banking, healthcare
Common Search & ComparisonCustomer Care Associate vs Customer Service Representative

Both roles focus on assisting customers, but Customer Care Associates often handle more personalized or complex issues, while Customer Service Representatives typically manage general inquiries. The skills and credentials are similar, making the roles closely related within customer support teams across various industries.

What are the most commonly searched types of Customer Care jobs in Georgia?

The most popular types of Customer Care jobs in Georgia are:

What cities in Georgia are hiring for Customer Care Associate jobs?

Cities in Georgia with the most Customer Care Associate job openings:

Customer Care Associate jobs near you
Infographic showing various Customer Care Associate job openings in Georgia as of August 2026, with employment types broken down into 73% Full Time, 17% Part Time, 7% Contract, and 3% Nights. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $30,100 per year, or $14.5 per hour.

Customer Care Associate II - USABlueBook- Atlanta, GA

HD Supply

Atlanta, GA • On-site

$14 - $19.25/hr

Full-time

Re-posted 28 days ago

HD Supply rating

7.8

Company rating: 7.8 out of 10

Based on 155 frontline employees who took The Breakroom Quiz

146th of 428 rated retail wholesalers

Job description

Preferred Qualifications
Previous customer service experience.
Bilingual in English and Spanish.
Career Level Dimensions
Typical Training/Experience HS Diploma or GED strongly preferred. Specialized skills training/certification may be
required. Generally 2-5 years of experience in area of responsibility.
Problem Complexity Refers complex, unusual problems to supervisor.
Autonomy Under general supervision, exercises some judgment in accordance with well-defined
policies, procedures, and techniques. Work typically involves regular review of output by
a senior coworker or supervisor.
Leadership None.
Environmental Job Requirements
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare
occasions there may be a need to move or lift light articles.
No travel required.

Job Summary

Provide customer service by responding to inquiries regarding product selection, services and issues. Associates will be responsible for knowledge on 20,000 products and 3 catalogues.

Major Tasks, Responsibilities, and Key Accountabilities

  • Responds to customer order and quotation requests received via the telephone, e-mail, written, and faxed correspondence within the department service goals. Resolves customer issues including issuance of credit concessions.
  • Performs necessary follow-up to ensure customer service expectations are met. Builds relationships if assigned a specific customer base.
  • Facilitates profitable growth and the sales process by adherence to department incentive and initiative programs.
  • Researches and suggests alternative products to customers. Provides representation of products, increasing sales wherever appropriate or as requested.
  • Uses computerized system for tracking, information gathering, and/or troubleshooting.
  • Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors.
  • Selects correct processes from clearly prescribed rules, past practices or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Understands and supports compliance issues if required for assigned customer base.

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Our Goals for Diversity, Equity, and Inclusion

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

What HD Supply employees say

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