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Customer Assistant Jobs in Riverside, CA (NOW HIRING)

UGREEN GROUP LIMITED

Customer Service

Ontario, CA ยท On-site

$16.25 - $22/hr

Handle buyer email responses, accurately address customer inquiries and complaints, and assist Technical Support Engineers in resolving post-sales product issues. 2.Timely feedback on customer ...

Boots

Customer Advisor

Irvine, CA ยท On-site

About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: * Help ...

Boots

Customer Advisor

Irvine, CA ยท On-site

About the role You will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also: * Help ...

Employee Force Provider - EFP Staffing

Be Seen First

Customer Service Representative

Bloomington, CA ยท On-site

$18 - $20/hr

Customer Support โ— Respond promptly to customer phone calls and emails. โ— Address inquiries regarding orders, shipments, and general account information. โ— Assist with special shipment requests ...

Dollartree

Customer Service

Santa Ana, CA ยท On-site

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

Dollar Tree

Customer Service

Santa Ana, CA ยท On-site

$15 - $20.75/hr

Duties include, but are not limited to, the following: * Assist customers with questions and recommendations * Manage sales transactions while working assigned cash register * Maintain security of ...

JNH Lifestyles

Customer Care Representative

Ontario, CA ยท On-site

$16 - $21.75/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Care Representative

Ontario, CA ยท On-site

$18 - $19/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Care Representative

Ontario, CA ยท On-site

$16 - $21.75/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Ontario, California.

JNH Lifestyles

Customer Support Specialist

Irvine, CA ยท On-site

$21 - $23/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Irvine, California.

JNH Lifestyles

Customer Support Specialist

Irvine, CA ยท On-site

$21 - $23/hr

We are currently seeking an exceptional Customer Service Specialist to assist us in continuing our tradition of providing top-notch customer service. The position is located in Irvine, California.

WINONICS

Customer Service Technician

Brea, CA ยท On-site

$19 - $23/hr

Serve as a point of contact for customer inquiries, providing support via email and phone * Assist with order entry, updates, and tracking to ensure timely delivery * Review customer-provided ...

EBizCharge

Client Services Specialist

Irvine, CA ยท On-site

$18.25 - $24.25/hr

... customers, assist via remote sessions, and update case documentation in CRM system * Ability to diagnose and document software related matters for development inquires * Familiarity with remote ...

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All JobsCustomer JobsCustomer Assistant JobsCustomer Assistant Jobs in Riverside, CA

Customer Assistant information

See Riverside, CA salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer assistant in Riverside, CA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $23.08 per hour, depending on experience, location, and employer.

What is a customer assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are some common challenges customer assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What are the key skills and qualifications needed to thrive as a customer assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

What skills do you need to be a customer assistant?

A customer assistant needs strong communication and interpersonal skills to interact effectively with customers. They should have good problem-solving abilities, basic numeracy, and be able to handle cash transactions and use point-of-sale systems. Reliability, patience, and a positive attitude are also important for providing good customer service in a retail environment.
More about Customer Assistant jobs

What are the most commonly searched types of Customer jobs in Riverside, CA?

The most popular types of Customer jobs in Riverside, CA are:

What are popular job titles related to Customer Assistant jobs in Riverside, CA?

For Customer Assistant jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Customer Assistant jobs in Riverside, CA look for?

The top searched job categories for Customer Assistant jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Customer Assistant jobs?

Cities near Riverside, CA with the most Customer Assistant job openings:

Customer Assistant jobs near you
Infographic showing various Customer Assistant job openings in Riverside, CA as of August 2026, with employment types broken down into 79% Full Time, 19% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,687 per year, or $21.5 per hour.

Customer Service

UGREEN GROUP LIMITED

Ontario, CA โ€ข On-site

$16.25 - $22/hr

Other

This job post hasย expired today.ย Applications are no longer accepted.

Job description

Key Responsibilities:

1.Handle buyer email responses, accurately address customer inquiries and complaints, and assist Technical Support Engineers in resolving post-sales product issues.

2.Timely feedback on customer queries, conduct statistical analysis, and collaborate with relevant departments to drive product optimization and upgrades.

3.Regularly review work processes, continuously improve work methodologies and skills to provide more professional services, enhancing the user experience.

4.Undertake additional tasks assigned by the superior leadership.


Job Requirements๏ผš

1.English proficiency as a working language, with excellent communication skills when engaging with clients.

2.Strong language proficiency to swiftly comprehend customer emails and promptly draft responses.

3.Possess a high learning agility, adept at identifying, analyzing, and summarizing problems.

4.Diligent, proactive, patient, and committed to task execution with a high sense of responsibility.

5.Demonstrate effective communication skills and the ability to work harmoniously within a team environment.

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