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Customer Assistant Jobs in Riverside, CA (NOW HIRING)

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System savvy - ERP/CRM Systems * Must have experience with Sage accounting software * Manufacturing experience helpful * Sales Reporting, sales forecasts, data management, orders and quotes, customer ...

... and customer financial status in database, assist team on follow up of payment and orders as requested. • Collect and maintain insurance certificates for Customers and ATC Vendors. • Complete ...

Courtesy Clerk

Santa Ana, CA · On-site

$13 - $17.50/hr

When a customer enters Super King Markets, the first and most important responsibility becomes to acknowledge, greet, and engage the customer. * Assist customers with product location, bagging orders ...

Courtesy Clerk

Anaheim, CA · On-site

$13 - $17.50/hr

When a customer enters Super King Markets, the first and most important responsibility becomes to acknowledge, greet, and engage the customer. * Assist customers with product location, bagging orders ...

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Customer Assistant information

See Riverside, CA salary details

$15

$21

$25

How much do customer assistant jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for customer assistant in Riverside, CA is $21.48, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $23.08 per hour, depending on experience, location, and employer.

What are some common challenges Customer Assistants face during busy periods, and how can they effectively manage them?

Customer Assistants often experience heightened pressure during peak hours, such as holidays or promotional events, when customer volume increases significantly. Managing long queues, addressing diverse customer needs, and maintaining a positive attitude can be challenging. Effective strategies include staying organized, communicating clearly with both customers and teammates, and prioritizing tasks based on urgency. Many employers provide training and encourage teamwork to help Customer Assistants navigate these busy times successfully.

What do customer assistants do?

Customer assistants are responsible for helping customers, answering their questions, and providing information about products or services. They often handle transactions at checkout, restock shelves, and maintain a clean and organized environment. Good communication skills and basic knowledge of the store's offerings are important for this role.

Is a CSA job stressful?

A Customer Service Assistant (CSA) job can be stressful due to high customer interaction, managing multiple tasks, and meeting performance targets. However, stress levels vary depending on the work environment, workload, and individual coping skills.

What Is a Customer Assistant?

A customer assistant provides service to potential or current clients to help a company meet its revenue goals and business outcomes. As a customer assistant, your job duties include fielding incoming calls, emails, and online chats, identifying customer needs, handling complaints, and answering questions. You direct customers to the proper department to resolve their concerns and follow up to confirm the issue has been resolved. In some positions, you may be responsible for connecting sales representatives with customer leads. The qualifications for a career as a customer assistant are a high school diploma or GED certificate, customer service experience, and excellent interpersonal skills.

What are the key skills and qualifications needed to thrive as a Customer Assistant, and why are they important?

To thrive as a Customer Assistant, you need strong interpersonal skills, basic literacy and numeracy, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, inventory management tools, and sometimes basic CRM software is typically required. Outstanding communication, patience, and problem-solving abilities help you excel in customer-facing situations. These skills and qualities are crucial for delivering excellent service, resolving issues efficiently, and ensuring customer satisfaction.

What are Customer Assistants?

Customer Assistants are frontline employees who help customers with their inquiries, purchases, and complaints, either in person, over the phone, or online. They ensure a positive shopping experience by providing product information, assisting with transactions, and resolving any issues that may arise. Customer Assistants play a crucial role in representing the company, maintaining customer satisfaction, and supporting overall store operations.

What is the difference between Customer Assistant vs Retail Associate?

AspectCustomer AssistantRetail Associate
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma or equivalent; sales and customer service training
Work EnvironmentRetail stores, supermarkets, department storesRetail stores, supermarkets, shopping centers
Employer & Industry UsageCommonly used in retail and customer service sectorsWidely used in retail, grocery, and department stores
Common Search & Comparison IntentCustomer service, in-store assistance, sales supportSales, customer service, product assistance

Both Customer Assistants and Retail Associates work in retail environments providing customer service and support. While their roles overlap significantly, Customer Assistants often focus more on helping customers find products and answering questions, whereas Retail Associates may have additional responsibilities like sales transactions and stock management. Both roles require similar credentials and are essential in retail settings, making them frequently compared by job seekers.

How can I make 2000 a week working from home?

A Customer Assistant working from home can increase earnings by taking on multiple part-time or freelance roles, improving customer service skills, and utilizing online platforms that pay for remote work. Earning $2000 weekly typically requires consistent hours, high-demand skills, and possibly working for multiple clients or companies simultaneously.

What job makes $10,000 a month without a degree?

High-paying sales roles such as real estate agents, financial advisors, or insurance brokers can earn $10,000 or more per month without requiring a college degree, especially with experience and strong client networks. Additionally, skilled trades like certain construction or electrical work, or entrepreneurship in online businesses, can also reach this income level through commissions or profits.
What are the most commonly searched types of Customer jobs in Riverside, CA? The most popular types of Customer jobs in Riverside, CA are:
What are popular job titles related to Customer Assistant jobs in Riverside, CA? For Customer Assistant jobs in Riverside, CA, the most frequently searched job titles are:
What cities near Riverside, CA are hiring for Customer Assistant jobs? Cities near Riverside, CA with the most Customer Assistant job openings:
Infographic showing various Customer Assistant job openings in Riverside, CA as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, 2% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $44,687 per year, or $21.5 per hour.

Entry Level Customer Service Assistant (ASAP)

Iris Comm Lab

Riverside, CA

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

Description

Iris Comm Lab is dedicated to delivering impactful communication solutions that bridge technology and human interaction. Our commitment to innovation and customer service excellence drives us to continually improve and adapt, ensuring our clients receive the best possible support.
We are excited to announce an opening for an Entry Level Customer Service Assistant position at our thriving organization, where we prioritize excellent customer interaction and continuous improvement. This role is perfect for motivated individuals eager to launch their careers in customer service and gain valuable experience in a dynamic environment. As an Entry Level Customer Service Assistant, you will be the first point of contact for our customers, assisting them with inquiries and ensuring a positive experience with our brand. 
Job: On site
Location: Riverside, CA
Pay Range: $750- $1100 per week


Key Responsibilities
  • Greet customers warmly and ascertain their needs or inquiries.
  • Assist customers with product information, inquiries, and complaints via phone, email, or in-person.
  • Process orders, forms, and applications accurately and efficiently.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to improve customer service delivery and team performance.
  • Handle difficult customer interactions with professionalism and empathy.

Skills, Knowledge and Expertise
  • High school diploma or equivalent; additional education or certification in customer service is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and a customer-centric mindset.
  • Ability to work well independently and in a team environment.
  • Proficiency in using computers and customer service software.
  • Attention to detail and the ability to multitask effectively.

Benefits
  • Health Insurance: Comprehensive medical, dental, and vision coverage.
  • Retirement Plan: 401(k) with company matching.
  • Paid Time Off (PTO): Generous vacation, sick leave, and holiday pay.
  • Professional Development: Opportunities for training, workshops, and career advancement.
  • Employee Assistance Program (EAP): Access to mental health and wellness resources.