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Overnight Customer Service Representative Jobs in Riverside, CA

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Lancesoft

Customer Service Representative

Brea, CA · On-site

$20 - $22.50/hr

Customer Service Representative (CSR) with strong customer service soft skills, routine orders entry skill, order tracking, and problem resolution. You will be responsible for all customer types of ...

Employnet Inc

Customer Service Rep

Upland, CA · On-site

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation ...

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Overnight Customer Service Representative information

See Riverside, CA salary details

$10

$19

$27

How much do overnight customer service representative jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for overnight customer service representative in Riverside, CA is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA? The most popular types of Customer Service Representative jobs in Riverside, CA are:
What are popular job titles related to Overnight Customer Service Representative jobs in Riverside, CA? For Overnight Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Overnight Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Overnight Customer Service Representative jobs? Cities near Riverside, CA with the most Overnight Customer Service Representative job openings:
Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Customer Service Representative

Quality Mobile Home Service

Lake Elsinore, CA • On-site

$15 - $17/hr

Other

Re-posted 13 days ago

Job description

Customer Service Representative

Quality Mobile Home Services is currently hiring for a full-time Customer Service Representative to provide excellent customer service while speaking with potential clients on the phone in the Lake Elsinore, CA area. This call center position earns a competitive wage of $15.00 - $17.00 per hour plus commission and potential bonuses.

In addition to competitive pay and our supportive company culture, we offer our call center associates a healthcare package after 90 days and weekly pay.

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy! Just fill out our initial mobile-friendly online application. We hope to meet you soon!

DAY-TO-DAY

This full-time phone position works an 8-hour shift, Monday - Friday, with no weekend work.

As a Customer Service Representative, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible.

Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others!

ABOUT QUALITY MOBILE HOME SERVICES

We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.

Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further!

OUR IDEAL CUSTOMER SERVICE REPRESENTATIVE

  • Career-minded - Looking for more than just a job
  • Dependable- Reliable, shows up on time and prepared
  • Takes pride in your work - Pays close attention to detail and goes above and beyond
  • Team player - Works well with others
  • Respectful- Treats others with kindness and dignity

If this sounds like the right call center position for you, keep reading!

REQUIREMENTS FOR A CUSTOMER SERVICE REPRESENTATIVE

  • 1+ years of verifiable call center experience listed on the resume
  • Ability to manage a high volume of incoming and outgoing calls
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)
  • Must be a people-oriented, customer-focused individual

Experience in the construction industry would be a plus.

If you meet the above requirements, we need you. Apply today to join our call center team as a Customer Service Representative!

Location: 92530

Apply