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Overnight Customer Service Representative Jobs in Riverside, CA

Advanced Medical

Customer Service Representative

Irvine, CA · On-site

$17.25 - $23.25/hr

About the Customer Service Representative Position As a Customer Service Representative for our team, you'll be the first person our customers come into contact with. On a typical day, you'll answer ...

Domino's Franchise

Customer Service Rep

Wildomar, CA · On-site

$15.50 - $21.25/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Ladera Ranch, CA · On-site

$16.50 - $22.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Domino's Franchise

Customer Service Rep

Trabuco Canyon, CA · On-site

$17.25 - $23.50/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are ...

Employnet Inc

Customer Service Rep

Upland, CA · On-site

$16 - $22/hr

Customer Service Representative We are looking for a customer focused, highly motivated and ambitious customer service representative. The target is to ensure excellent service standards and maintain ...

AlysEdwards

Customer Service Representative

Tustin, CA · On-site

$16.75 - $22.75/hr

Customer Service Representative Customer Service Representatives for providing information about our products including availability, price, applications, limitations, and installation ...

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All JobsCustomer Service Representative JobsOvernight Customer Service Representative JobsOvernight Customer Service Representative Jobs in Riverside, CA

Overnight Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do overnight customer service representative jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for overnight customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges overnight customer service representatives face, and how are they addressed?

Overnight Customer Service Representatives often work with fewer onsite resources and support staff available, which can make it challenging to resolve complex issues quickly. They may encounter greater volumes of urgent or escalated calls, as well as customers from different time zones or facing pressing after-hours concerns. Effective representatives address these challenges by mastering company protocols, maintaining excellent documentation, and fostering strong communication with day-shift colleagues to ensure continuity. Organizations typically provide detailed training and reliable remote support systems to help overnight staff manage these unique circumstances successfully.

What is an overnight customer service representative?

An Overnight Customer Service Representative provides support to customers during nighttime hours, assisting with inquiries, troubleshooting issues, and ensuring customer satisfaction. They typically work in industries like retail, healthcare, or telecommunications where 24/7 support is needed. This role requires strong communication skills, patience, and the ability to work independently. Responsibilities may include handling phone calls, emails, or chat messages while maintaining company policies and service standards.

What are the key skills and qualifications needed to thrive as an overnight customer service representative?

To thrive as an Overnight Customer Service Representative, you need strong communication, problem-solving abilities, and prior customer service experience, often supported by a high school diploma or equivalent. Familiarity with CRM software, phone systems, and basic email or chat platforms is commonly required to effectively manage customer inquiries. Dependability, patience, and the ability to work independently during off-peak hours are standout soft skills for this role. These qualities ensure customers receive timely, effective support and that the company's reputation for helpfulness is maintained around the clock.

What are the most commonly searched types of Customer Service Representative jobs in Riverside, CA? The most popular types of Customer Service Representative jobs in Riverside, CA are:
What are popular job titles related to Overnight Customer Service Representative jobs in Riverside, CA? For Overnight Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Overnight Customer Service Representative jobs in Riverside, CA look for? The top searched job categories for Overnight Customer Service Representative jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Overnight Customer Service Representative jobs? Cities near Riverside, CA with the most Overnight Customer Service Representative job openings:
Overnight Customer Service Representative jobs near you
Infographic showing various Overnight Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative

JSG (Johnson Service Group, Inc.)

Orange, CA • On-site

$18 - $19/hr

Other

Posted 26 days ago

Job description

Order Entry Clerk / Customer Service Representative

JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in Orange, CA! PAY RATE: $18-$19 DOE

The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:

  • Answer incoming calls in a timely and professional manner
  • Process orders and do any necessary follow-up or call-backs
  • Have an up-to-date knowledge on the company's products and specials
  • Interact and help outside sales representatives with customer requests/inquiries
  • Maintain our customer database
  • Provide excellent customer service for walk-in customers
  • Assist customers in placing their orders by providing product knowledge
  • Understand and learn company internal processes
  • Receive and resolve customer issues in a professional manner
  • Process online quotations and orders
  • Help create driver route sheets
  • Complete all other tasks and responsibilities as assigned

Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.

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